Heat pump condensing unit

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ACiQ Heat pump condensing unit R5H5S24KAAA*

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ACiQ ACiQ AHRI Outdoor - R5H5S R5H5S 14.3 SEER2 Single Stage Heat Pump Condenser Heat pump condensing unit Repair, maintenance, and replacement planning

Technical Specifications

Product Specs

AHRI unit role: Outdoor
AHRI model/pattern: R5H5S24*K*AAA*
AHRI records represented: 182
AHRI equipment type: HP - Split System
AHRI refrigerant: R-454B
Verified catalog model: R5H5S24*K*AAA*
Verified product family: R5H5S R5H5S 14.3 SEER2 Single Stage Heat Pump Condenser
Verified catalog brand: ACiQ
Verified ENERGY STAR AHRI model: R5H5S24*K*AAA*
ENERGY STAR dataset: ENERGY STAR Certified Heat Pumps
Sample AHRI reference: 215818019
System manufacturer: Carrier Corporation
Outdoor unit brand: ACIQ
Series: 15 SEER2 HP
Nominal capacity: 2 ton
Nominal cooling capacity: 24,000 BTU nominal cooling capacity
ENERGY STAR matched-system cooling capacity: 24,000 BTU/h
ENERGY STAR matched-system heating capacity at 47F: 22,400 BTU/h
ENERGY STAR matched-system heating capacity at 17F: 15,000 BTU/h
ENERGY STAR matched-system SEER2: 16.00
ENERGY STAR matched-system EER2: 12.50
ENERGY STAR matched-system HSPF2: 8.00
Compressor staging: Single stage
Refrigerant: R-454B (GWP:470 | Lower GWP)
ENERGY STAR certified date: 2025-01-30
ACiQ R5H5S official heat-pump product page: https://aciq.com/residential-products/central-heating-and-cooling-solutions/heat-pumps/r5h5s/
Official technical specifications: https://aciq.com/wp-content/uploads/2025/02/R5H5S_Spec_Sheet.pdf
ENERGY STAR source dataset: https://data.energystar.gov/d/83eb-xbyy

Useful troubleshooting details

Confirm the installed model and serial number, matched indoor or outdoor equipment, voltage, refrigerant, controls, and AHRI certificate before service or replacement planning.
Use the linked AHRI certificates to verify matched-system combinations, rebate conversations, and equipment eligibility before quoting replacement work.
Collect photos of the nameplate, equipment access, recent fault history, and comfort symptoms before dispatch or proposal planning.

Service planning

How GreenFlow handles R5H5S24KAAA* requests

1

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

2

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

3

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

4

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

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Our Happy Customers

Jahangir R.

They were very organized to communicate and be on time to come to look at my air condition to fix it.

Ray

Just had a service call because my tankless water heater stopped working with E110 code. Andrey located the root cause real quick and fixed the issue within half an hour, also gave reasonable recommendations for further maintenance.

Melissa S.

The repair person came quickly and was super efficient and polite, and showed me what to do next time. He gave my dog a quick pay and was off again.

Dev W.

I had a breakdown of my cooling system and Hanna at Green Flow responded to my request right away. They scheduled me same day. The team at Green Flow was easy to communicate with over phone and text. They kept me updated on delays on arrival of the...