Heat pump condensing unit

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Kenmore Heat pump condensing unit HH824E2S11*

Kenmore Kenmore AHRI Outdoor - HH8 side-discharge modulating heat pump Heat pump condensing unit Repair, maintenance, and replacement planning
Kenmore HH824E2S11* product image

Technical Specifications

Product Specs

  • AHRI unit role: Outdoor
  • AHRI model/pattern: HH824E2S11*
  • AHRI records represented: 91
  • AHRI equipment type: HP - Split System
  • AHRI refrigerant: R-454B
  • Verified catalog model: HH824E2S11*
  • Verified product family: HH8 side-discharge modulating heat pump
  • Verified catalog brand: Kenmore
  • Verified ENERGY STAR dataset: ENERGY STAR Certified Heat Pumps
  • ENERGY STAR partner: Johnson Controls, Inc.
  • ENERGY STAR outdoor brand: Kenmore
  • ENERGY STAR series: LX SERIES
  • ENERGY STAR outdoor model: HH824E2S11*
  • ENERGY STAR indoor model: JHE24B5AC2SS1
  • ENERGY STAR furnace model:
  • Matched-system SEER2: 19.00
  • Matched-system EER2: 12.00
  • Matched-system HSPF2: 9.50
  • Matched-system cooling capacity: 23000 BTU/h
  • Matched-system heating capacity at 47F: 23000 BTU/h
  • Matched-system heating capacity at 17F: 17800 BTU/h
  • Compressor staging: Continuously variable
  • Refrigerant: R-454B (GWP:470 | Lower GWP)
  • ENERGY STAR certified date: 2026-06-12
  • ENERGY STAR source dataset: https://data.energystar.gov/d/83eb-xbyy
  • Verified model: HH824E2S11
  • Product family: HH8 side-discharge modulating heat pump
  • Nominal capacity: 2 ton
  • Nominal cooling capacity: 24,000 BTU nominal cooling capacity
  • Cooling efficiency: up to 18 SEER2
  • Compressor: twin rotary, modulating
  • Refrigerant: R-454B
  • Sound level: as low as 54 dBA
  • Dimensions: 29.5Hx13.4Wx35.43D
  • Max fuse/breaker: 35A
  • Copper line: 3/8 in. x 5/8 in.
  • Warranty: up to 10-year limited parts and compressor warranty with registration
  • Model-specific reference: https://www.yorknow.com/hh824e2s11.html
  • Technical guide: https://www.yorknow.com/pub/media/documentation/hh8_techguide.pdf

Useful troubleshooting details

  • Confirm the installed model and serial number, matched indoor or outdoor equipment, voltage, refrigerant, controls, and AHRI certificate before service or replacement planning.
  • Use the linked AHRI certificates to verify matched-system combinations, rebate conversations, and equipment eligibility before quoting replacement work.
  • Collect photos of the nameplate, equipment access, recent fault history, and comfort symptoms before dispatch or proposal planning.

Certification match

AHRI certificates

View All
ENERGY STAR certified HP - Split System

AHRI 216940886

AHRI 216940886 identifies a Mass Save qualified HP - Split System from Kenmore with outdoor unit HH824E2S11* and indoor unit JHE24B5AC2SS1.

ENERGY STAR certified HP - Split System

AHRI 216941885

AHRI 216941885 identifies a Mass Save qualified HP - Split System from Kenmore with outdoor unit HH824E2S11* and indoor unit JHE36B5AD2SS1.

ENERGY STAR certified HP - Split System

AHRI 216942052

AHRI 216942052 identifies a Mass Save qualified HP - Split System from Kenmore with outdoor unit HH824E2S11* and indoor unit JHE30B5AD2SS1.

ENERGY STAR certified HP - Split System

AHRI 217444234

AHRI 217444234 identifies a Mass Save qualified HP - Split System from Kenmore with outdoor unit HH824E2S11* and indoor unit CTF30A5ADS1.

ENERGY STAR certified HP - Split System

AHRI 217444235

AHRI 217444235 identifies a Mass Save qualified HP - Split System from Kenmore with outdoor unit HH824E2S11* and indoor unit CTF36B5ADS1.

ENERGY STAR certified HP - Split System

AHRI 217444236

AHRI 217444236 identifies a Mass Save qualified HP - Split System from Kenmore with outdoor unit HH824E2S11* and indoor unit CTU36B5XDS1+TXV.

ENERGY STAR certified HP - Split System

AHRI 217444237

AHRI 217444237 identifies a Mass Save qualified HP - Split System from Kenmore with outdoor unit HH824E2S11* and indoor unit CTM36B5ADS1.

ENERGY STAR certified HP - Split System

AHRI 217444238

AHRI 217444238 identifies a Mass Save qualified HP - Split System from Kenmore with outdoor unit HH824E2S11* and indoor unit CTM30B5ACS1.

ENERGY STAR certified HP - Split System

AHRI 217444239

AHRI 217444239 identifies a Mass Save qualified HP - Split System from Kenmore with outdoor unit HH824E2S11* and indoor unit CTF30B5ACS1.

ENERGY STAR certified HP - Split System

AHRI 217444240

AHRI 217444240 identifies a Mass Save qualified HP - Split System from Kenmore with outdoor unit HH824E2S11* and indoor unit CTU30B5XCS1+TXV.

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Service planning

How GreenFlow handles HH824E2S11* requests

1

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

2

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

3

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

4

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

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