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Carrier® - Base Series Programmable Thermostat service and support

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Carrier Residential Thermostat / Control Thermostat / Control Repair, maintenance, and replacement planning
Carrier® - Base Series Programmable Thermostat product image

Product service snapshot

Carrier® - Base Series Programmable Thermostat service details

Carrier® - Base Series Programmable Thermostat is a Carrier®, RCD Parts thermostat / control record from the Carrier Enterprise catalog. Catalog model: TB-PHP01-A. Green Flow Solution uses this page for residential model identification, service planning, maintenance conversations, repair diagnostics, and replacement matching.

  • Brand: Carrier
  • Model or series: Carrier® - Base Series Programmable Thermostat
  • Equipment type: Thermostat / Control
  • Product group: Residential Thermostat / Control

Technical snapshot

Carrier® - Base Series Programmable Thermostat technical snapshot

Product Specs

  • Model: TB-PHP01-A
  • Manufacturer Number: TB-PHP01-A
  • Vendor Number: TB-PHP01-A
  • Catalog Brand: Carrier®, RCD Parts
  • 750mV Compatible: NO
  • Approvals: CSA Listed
  • Auto Changeover: NO
  • Backlit: YES
  • Batteries Included: YES
  • Battery Backup: YES
  • Brand: Carrier®, RCD Parts
  • Built In Wi-Fi: NO
  • Change/Check Reminders: NO
  • Color: White
  • Country Of Origin: MEX
  • Cubic Measurement: 0.0109
  • Daylight Savings Time Ready: NO
  • Digital-Non Programmable: NO
  • Digital-Programmable: YES
  • Dimensional Weight: 1
  • Display: YES
  • Displays Outdoor Temperature: NO
  • Dual Transformer Compatible: NO
  • Electrical Connection Type: Terminals
  • Electrical Rating: 24 VAC, 3 VA
  • Energy Star Rated: NO
  • Fan Switching: NO
  • Heat Pump Compatible: NO
  • Height: 1
  • Hinged: NO
  • Humidification: NO
  • Indoor Remote Sensor: NO
  • Language: English
  • Length: 5.4
  • Low Battery Indicator: NO
  • Manual: NO
  • Mounting Type: Horizontal J-box provisions
  • OPT Code: 1ptb-php01-a
  • Operating Temperature Range: 50°F to 90°F (10°C to 32.22°C)
  • Power Method: Battery; Hardwired
  • Programmable Fan: NO
  • Prop 65: YES
  • Removable Interface: NO
  • Sensing Element: NO
  • Stages Cooling: 1
  • Stages Heating: 2
  • System Switching: NO
  • Temperature Range: 50°F to 90°F (10°C to 32.22°C)
  • Temperature Settings Per Day: 4
  • Terminal Designations: O/B, W, Y, G, R, C
  • Touchscreen: NO
  • UOM: EA
  • UPC: See Optical
  • Vacation Mode: NO
  • Voltage: 24 VAC
  • Weight: 0.3
  • Width: 3.5
  • Works With Google Assistant: NO
  • Works With Rheem EcoNet: NO

Useful troubleshooting details

  • Confirm the exact model number, serial number, installed equipment type, and site voltage before service or replacement planning.
  • Match replacement equipment and accessories against current Carrier compatibility requirements, refrigerant type, capacity, airflow, and local code requirements.

Service planning

How GreenFlow handles Carrier® - Base Series Programmable Thermostat requests

1

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

2

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

3

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

4

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

Carrier® - Base Series Programmable Thermostat service questions

Can GreenFlow help with Carrier Carrier® - Base Series Programmable Thermostat service requests?

Yes. GreenFlow can help collect the right details for Carrier Carrier® - Base Series Programmable Thermostat service requests, including the model, symptoms, equipment age, building type, access notes, photos, and timing.

What symptoms should I mention for Carrier® - Base Series Programmable Thermostat?

Helpful symptoms include no heat, no cooling, weak airflow, error codes, leaks, short cycling, unusual noise, thermostat behavior, and whether the issue is urgent or planned maintenance.

Is Carrier® - Base Series Programmable Thermostat used for residential or commercial properties?

Thermostat / Control requests may come from homes, condos, multi-unit properties, offices, managed buildings, and light-commercial spaces depending on the equipment type and application.

What helps schedule Carrier® - Base Series Programmable Thermostat service faster?

Share the exact model and serial number if available, clear photos of the equipment and surrounding access area, current symptoms, recent maintenance history, and whether the request is repair, maintenance, or replacement planning.

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Drew

Diagnosed and replaced issue with furnace. Fast response and showed up right away to fix the issue at a competitive price

Tim S.

Very thorough and professional. Seems to have got our heater working again. Thanks!

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Exceptional service from start to finish! The team was professional, efficient, and restored our heating system quickly—highly recommend for any HVAC needs.

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Anna F.

They showed up within an hour of me making the call on a Sunday. They fixed our system and taught us how to replace the fuse in the future. We would definitely call again.

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I needed 2 new AC units and decided to go with high efficiency heat pumps. I chose Greenflow because of the equipment they offered, and the price (2nd lowest quote and much cheaper than the average of all quote we received). Their technicians were very detail oriented and...

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