Heat Pump

Carrier Ductless 36000 Btuh Up to 15.4 SEER2 Heat Pump Condensing Unit R-410A (208/230V) service and support

Carrier Residential Heat Pump - 38MARBQ Heat Pump Repair, maintenance, and replacement planning

Product service snapshot

Carrier Ductless 36000 Btuh Up to 15.4 SEER2 Heat Pump Condensing Unit R-410A (208/230V) service details

Ductless 36000 Btuh Up to 15.4 SEER2 Heat Pump Condensing Unit R-410A (208/230V) is a Carrier®, Bryant®, Payne® heat pump record from the Carrier Enterprise catalog. Catalog model: 38MARBQ36AB3. Product family: 38MARBQ. Green Flow Solution uses this page for residential model identification, service planning, maintenance conversations, repair diagnostics, and replacement matching.

Brand: Carrier
Model or series: Ductless 36000 Btuh Up to 15.4 SEER2 Heat Pump Condensing Unit R-410A (208/230V)
Equipment type: Heat Pump
Product group: Residential Heat Pump - 38MARBQ

Technical snapshot

Ductless 36000 Btuh Up to 15.4 SEER2 Heat Pump Condensing Unit R-410A (208/230V) technical snapshot

Product Specs

Model: 38MARBQ36AB3
Manufacturer Number: 38MARBQ36AB3
Vendor Number: 38MARBQ36AB3
Catalog Brand: Carrier®, Bryant®, Payne®
Product Family: 38MARBQ
AHRI Usage: Outdoor
Approvals: ETL Listed
Brand: Carrier®, Bryant®, Payne®
CFM: 2,235
Color: Gray
Compressor Type: Rotary
Cooling Capacity: 36,000
Cooling Rated Capacity Btu/h: 36000
Country Of Origin: CHN
Cubic Measurement: 11.0924
Cycle/Hertz: 60 Hz
EER2: 8.2
Energy Star Rated: NO
Heating Capacity: 11,550-37,000
Heating Capacity @ 5 Deg: 20900
Height: 31.89
High Heat: NO
Length: 16.14
Liquid Line Fitting Type: Flare
Liquid Line Size (OD): 3/8"
Maximum Overcurrent Protection (MOCP): 45
Maximum Piping Height: 98'
Maximum Piping Length: 213'
Number Of HVAC Zones: 1
OPT Code: 1P38MARBQ36AB3
Phase: Single
Prop 65: YES
Rated Current Amps (RCA): 1.21
Rated Load Amps (RLA): 20
Refrigerant: R-410A
Refrigerant Charge: 7.05 lb
SEER2: 15.4
Stages Cooling: 1
Stages Heating: 1
Suction Line Fitting Type: Flare
Suction Line Size (OD): 5/8"
Tier: Performance™
Tonnage: 3
UPC: See Optical
Voltage: 208-230 VAC
Weight: 158
Width: 37.24

Useful troubleshooting details

Confirm the exact model number, serial number, installed equipment type, and site voltage before service or replacement planning.
Match replacement equipment and accessories against current Carrier compatibility requirements, refrigerant type, capacity, airflow, and local code requirements.

Service planning

How GreenFlow handles Ductless 36000 Btuh Up to 15.4 SEER2 Heat Pump Condensing Unit R-410A (208/230V) requests

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

Ductless 36000 Btuh Up to 15.4 SEER2 Heat Pump Condensing Unit R-410A (208/230V) service questions

Can GreenFlow help with Carrier Ductless 36000 Btuh Up to 15.4 SEER2 Heat Pump Condensing Unit R-410A (208/230V) service requests?

Yes. GreenFlow can help collect the right details for Carrier Ductless 36000 Btuh Up to 15.4 SEER2 Heat Pump Condensing Unit R-410A (208/230V) service requests, including the model, symptoms, equipment age, building type, access notes, photos, and timing.

What symptoms should I mention for Ductless 36000 Btuh Up to 15.4 SEER2 Heat Pump Condensing Unit R-410A (208/230V)?

Helpful symptoms include no heat, no cooling, weak airflow, defrost or outdoor icing concerns, auxiliary heat behavior, thermostat issues, short cycling, unusual noise, and whether the request is urgent or planned maintenance.

Is Ductless 36000 Btuh Up to 15.4 SEER2 Heat Pump Condensing Unit R-410A (208/230V) used for residential or commercial properties?

Heat pump requests may come from homes, condos, multifamily properties, managed buildings, and light-commercial spaces depending on the system type and building layout.

What helps schedule Ductless 36000 Btuh Up to 15.4 SEER2 Heat Pump Condensing Unit R-410A (208/230V) service faster?

Share the exact model and serial number if available, clear photos of the equipment and surrounding access area, current symptoms, recent maintenance history, and whether the request is repair, maintenance, or replacement planning.

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Our Happy Customers

hhuang821

Recently, my tankless water heater stopped working. Green Flow Solution responded quickly after I submitted a request through Yelp. I was impressed by their service team’s responsiveness and prompt follow-up, even over the weekend. Andrey, the technician, arrived the next day and resolved the issue professionally—the system was...

Marina P.

high quality, fast and at a high level! Highly recommend!

Jerry W.

Very professional, quick, and smart. Wonderful to work with. Highly recommended!!

Tarikh C.

Max quickly identified the source of the problem with our condensing unit and fixed it. He was very knowledgeable and helpful at explaining what he was observing. He also stuck around to check for other potential issues and gave us advice for future maintenance. He's also very professional...

Megan S.

Great service - my air conditioning failed after hours on a Sunday. I could schedule the appointment online for Monday morning and the technician quickly diagnosed the problem and fixed it. Super helpful- will use them again!

Truc S.

I was frustrating about my heat system, they were very responsive and efficient. Andrey show up at my house after 30 mins from my call and on Sunday. He very acknowledge what is he doing. Thank you so much