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Carrier® Infinity® - 2 Ton 18 SEER Residential Variable Speed Heat Pump Condensing Unit R-410A service and support

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Carrier Residential Heat Pump - 25VNA8 Heat Pump Repair, maintenance, and replacement planning
Carrier® Infinity® - 2 Ton 18 SEER Residential Variable Speed Heat Pump Condensing Unit R-410A product image

Product service snapshot

Carrier® Infinity® - 2 Ton 18 SEER Residential Variable Speed Heat Pump Condensing Unit R-410A service details

Carrier® Infinity® - 2 Ton 18 SEER Residential Variable Speed Heat Pump Condensing Unit R-410A is a Carrier® heat pump record from the Carrier Enterprise catalog. Catalog model: 25VNA825A003. Product family: 25VNA8. Green Flow Solution uses this page for residential model identification, service planning, maintenance conversations, repair diagnostics, and replacement matching.

  • Brand: Carrier
  • Model or series: Carrier® Infinity® - 2 Ton 18 SEER Residential Variable Speed Heat Pump Condensing Unit R-410A
  • Equipment type: Heat Pump
  • Product group: Residential Heat Pump - 25VNA8

Technical snapshot

Carrier® Infinity® - 2 Ton 18 SEER Residential Variable Speed Heat Pump Condensing Unit R-410A technical snapshot

Product Specs

  • Model: 25VNA825A003
  • Manufacturer Number: 25VNA825A003
  • Vendor Number: 25VNA825A003
  • Catalog Brand: Carrier®
  • Product Family: 25VNA8
  • AHRI Usage: Outdoor
  • Approvals: UL Listed; UL Recognized
  • Brand: Carrier®
  • CFM: 2,500
  • COP: 3.22-3.64
  • Color: Gray
  • Compressor Type: Rotary
  • Condenser Coil Fins Per Inch (FPI): 20
  • Condenser Fan Blade Diameter: 18
  • Condenser Fan CFM: 2500
  • Condenser Fan Discharge: Vertical
  • Condenser Fan Motor Qty: 1
  • Condenser Motor HP: 1/3
  • Condenser Motor RPM: 300
  • Condenser Motor Speeds: Variable
  • Condenser Motor Type: PSC (Permanent Split Capacitor)
  • Cooling Capacity: 23,200-24,000
  • Cooling Rated Capacity Btu/h: 24000
  • Country Of Origin: USA
  • Cubic Measurement: 11.8953
  • Cycle/Hertz: 60 Hz
  • Dimensional Weight: 194
  • EER: 10-12.5
  • Energy Star Rated: NO
  • Full Load Amps: 1.32
  • HSPF: 8.2-10
  • Heating Capacity: 26,800
  • Height: 38.4375
  • Inverter: YES
  • Length: 23.125
  • Liquid Line Fitting Type: Sweat or Braze
  • Liquid Line Size (OD): 3/8"
  • Maximum Overcurrent Protection (MOCP): 40
  • Maximum Piping Length: 100'
  • Metering Device: TXV/TEV - Thermostatic Expansion Valve
  • OPT Code: 1P25VNA825A003
  • Phase: Single
  • Prop 65: YES
  • Rated Load Amps (RLA): 17.7
  • Refrigerant: R-410A
  • SEER: 18
  • Sound Level (dBA): 71
  • Stages Cooling: Variable
  • Stages Heating: Variable
  • Suction Line Fitting Type: Sweat or Braze
  • Suction Line Size (OD): 7/8"
  • Tier: Infinity™
  • Tonnage: 2
  • UOM: EA
  • UPC: See Optical
  • Voltage: 208-230 VAC
  • Weight: 164
  • Width: 23.125

Useful troubleshooting details

  • Confirm the exact model number, serial number, installed equipment type, and site voltage before service or replacement planning.
  • Match replacement equipment and accessories against current Carrier compatibility requirements, refrigerant type, capacity, airflow, and local code requirements.

Service planning

How GreenFlow handles Carrier® Infinity® - 2 Ton 18 SEER Residential Variable Speed Heat Pump Condensing Unit R-410A requests

1

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

2

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

3

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

4

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

Carrier® Infinity® - 2 Ton 18 SEER Residential Variable Speed Heat Pump Condensing Unit R-410A service questions

Can GreenFlow help with Carrier Carrier® Infinity® - 2 Ton 18 SEER Residential Variable Speed Heat Pump Condensing Unit R-410A service requests?

Yes. GreenFlow can help collect the right details for Carrier Carrier® Infinity® - 2 Ton 18 SEER Residential Variable Speed Heat Pump Condensing Unit R-410A service requests, including the model, symptoms, equipment age, building type, access notes, photos, and timing.

What symptoms should I mention for Carrier® Infinity® - 2 Ton 18 SEER Residential Variable Speed Heat Pump Condensing Unit R-410A?

Helpful symptoms include no heat, no cooling, weak airflow, defrost or outdoor icing concerns, auxiliary heat behavior, thermostat issues, short cycling, unusual noise, and whether the request is urgent or planned maintenance.

Is Carrier® Infinity® - 2 Ton 18 SEER Residential Variable Speed Heat Pump Condensing Unit R-410A used for residential or commercial properties?

Heat pump requests may come from homes, condos, multifamily properties, managed buildings, and light-commercial spaces depending on the system type and building layout.

What helps schedule Carrier® Infinity® - 2 Ton 18 SEER Residential Variable Speed Heat Pump Condensing Unit R-410A service faster?

Share the exact model and serial number if available, clear photos of the equipment and surrounding access area, current symptoms, recent maintenance history, and whether the request is repair, maintenance, or replacement planning.

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Catherine D.

Excellent work. On time, efficient, and helpful. Thank you!

Angela B.

I have used Green Flow solutions several times now for my HVAC needs and they have earned my trust! Always quick to schedule and repair things. Andrey is always pleasant to work with. I appreciate that they give honest recommendations and don’t try to upsell to the most...

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Megan S.

Great service - my air conditioning failed after hours on a Sunday. I could schedule the appointment online for Monday morning and the technician quickly diagnosed the problem and fixed it. Super helpful- will use them again!

Catherine M.

Technician worked systematically and found the broken part. Replaced it in no time.

Tarikh C.

Max quickly identified the source of the problem with our condensing unit and fixed it. He was very knowledgeable and helpful at explaining what he was observing. He also stuck around to check for other potential issues and gave us advice for future maintenance. He's also very professional...

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