Heat Pump

Carrier® Performance™ - 2 Ton 16 SEER Residential 2-Stage Heat Pump Condensing Unit R-410A service and support

Carrier Residential Heat Pump - 25HCB6 Heat Pump Repair, maintenance, and replacement planning

Product service snapshot

Carrier® Performance™ - 2 Ton 16 SEER Residential 2-Stage Heat Pump Condensing Unit R-410A service details

Carrier® Performance™ - 2 Ton 16 SEER Residential 2-Stage Heat Pump Condensing Unit R-410A is a Carrier® heat pump record from the Carrier Enterprise catalog. Catalog model: 25HCB624A003. Product family: 25HCB6. Green Flow Solution uses this page for residential model identification, service planning, maintenance conversations, repair diagnostics, and replacement matching.

Brand: Carrier
Model or series: Carrier® Performance™ - 2 Ton 16 SEER Residential 2-Stage Heat Pump Condensing Unit R-410A
Equipment type: Heat Pump
Product group: Residential Heat Pump - 25HCB6

Technical snapshot

Carrier® Performance™ - 2 Ton 16 SEER Residential 2-Stage Heat Pump Condensing Unit R-410A technical snapshot

Product Specs

Model: 25HCB624A003
Manufacturer Number: 25HCB624A003
Vendor Number: 25HCB624A003
Catalog Brand: Carrier®
Product Family: 25HCB6
AHRI Usage: Outdoor
Approvals: UL Listed; UL Recognized
Brand: Carrier®
CFM: 3,200
COP: 3.9
Color: Gray
Compressor Type: Scroll
Condenser Coil Fins Per Inch (FPI): 20
Condenser Fan Blade Diameter: 26
Condenser Fan CFM: 3200
Condenser Fan Discharge: Vertical
Condenser Fan Motor Qty: 1
Condenser Motor HP: 1/12
Condenser Motor RPM: 800
Condenser Motor Speeds: 2
Condenser Motor Type: PSC (Permanent Split Capacitor)
Cooling Capacity: 24,000
Cooling Rated Capacity Btu/h: 24000
Country Of Origin: USA
Cubic Measurement: 27.7362
Cycle/Hertz: 60 Hz
Dimensional Weight: 435
EER: 11-13.5
Energy Star Rated: YES
Full Load Amps: 0.5
HSPF: 8.2-9.5
HSPF2: 9.5
Heating Capacity: 15,100
Height: 39.125
Inverter: NO
Length: 35
Liquid Line Fitting Type: Sweat or Braze
Liquid Line Size (OD): 3/8"
Locked Rotor Amps (LRA): 58.3
Maximum Overcurrent Protection (MOCP): 25
Maximum Piping Length: 250'
Metering Device: TXV/TEV - Thermostatic Expansion Valve
OPT Code: 1P25HCB624A003
Phase: Single
Prop 65: YES
Rated Load Amps (RLA): 12.5
Refrigerant: R-410A
SEER: 16
Sound Level (dBA): 73
Stages Cooling: 2
Stages Heating: 2
Suction Line Fitting Type: Sweat or Braze
Suction Line Size (OD): 3/4"
Tier: Performance™
Tonnage: 2
UOM: EA
UPC: See Optical
Voltage: 208-230 VAC
Weight: 257
Width: 35

Useful troubleshooting details

Confirm the exact model number, serial number, installed equipment type, and site voltage before service or replacement planning.
Match replacement equipment and accessories against current Carrier compatibility requirements, refrigerant type, capacity, airflow, and local code requirements.

Service planning

How GreenFlow handles Carrier® Performance™ - 2 Ton 16 SEER Residential 2-Stage Heat Pump Condensing Unit R-410A requests

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

Carrier® Performance™ - 2 Ton 16 SEER Residential 2-Stage Heat Pump Condensing Unit R-410A service questions

Can GreenFlow help with Carrier Carrier® Performance™ - 2 Ton 16 SEER Residential 2-Stage Heat Pump Condensing Unit R-410A service requests?

Yes. GreenFlow can help collect the right details for Carrier Carrier® Performance™ - 2 Ton 16 SEER Residential 2-Stage Heat Pump Condensing Unit R-410A service requests, including the model, symptoms, equipment age, building type, access notes, photos, and timing.

What symptoms should I mention for Carrier® Performance™ - 2 Ton 16 SEER Residential 2-Stage Heat Pump Condensing Unit R-410A?

Helpful symptoms include no heat, no cooling, weak airflow, defrost or outdoor icing concerns, auxiliary heat behavior, thermostat issues, short cycling, unusual noise, and whether the request is urgent or planned maintenance.

Is Carrier® Performance™ - 2 Ton 16 SEER Residential 2-Stage Heat Pump Condensing Unit R-410A used for residential or commercial properties?

Heat pump requests may come from homes, condos, multifamily properties, managed buildings, and light-commercial spaces depending on the system type and building layout.

What helps schedule Carrier® Performance™ - 2 Ton 16 SEER Residential 2-Stage Heat Pump Condensing Unit R-410A service faster?

Share the exact model and serial number if available, clear photos of the equipment and surrounding access area, current symptoms, recent maintenance history, and whether the request is repair, maintenance, or replacement planning.

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