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Carrier® - 2 Ton 13.4 SEER2 Residential Packaged Heat Pump Unit service and support

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Carrier Residential Heat Pump - 50ZHK Heat Pump Repair, maintenance, and replacement planning
Carrier® - 2 Ton 13.4 SEER2 Residential Packaged Heat Pump Unit product image

Product service snapshot

Carrier® - 2 Ton 13.4 SEER2 Residential Packaged Heat Pump Unit service details

Carrier® - 2 Ton 13.4 SEER2 Residential Packaged Heat Pump Unit is a Carrier® heat pump record from the Carrier Enterprise catalog. Catalog model: 50ZHK024---3. Product family: 50ZHK. Green Flow Solution uses this page for residential model identification, service planning, maintenance conversations, repair diagnostics, and replacement matching.

  • Brand: Carrier
  • Model or series: Carrier® - 2 Ton 13.4 SEER2 Residential Packaged Heat Pump Unit
  • Equipment type: Heat Pump
  • Product group: Residential Heat Pump - 50ZHK

Technical snapshot

Carrier® - 2 Ton 13.4 SEER2 Residential Packaged Heat Pump Unit technical snapshot

Product Specs

  • Model: 50ZHK024---3
  • Manufacturer Number: 50ZHK024---3
  • Vendor Number: 50ZHK024---3
  • Catalog Brand: Carrier®
  • Product Family: 50ZHK
  • AHRI Usage: Packaged
  • Air Flow Direction: Horizontal
  • Approvals: UL Listed
  • Blower Motor HP: 1/3
  • Blower Motor Speeds: Multiple
  • Blower Motor Type: PSC (Permanent Split Capacitor)
  • Blower Wheel Diameter: 8"
  • Blower Wheel Width: 11"
  • Brand: Carrier®
  • CFM: 800
  • COP: 2.3
  • Color: Gray
  • Compressor Type: Scroll
  • Condenser Fan Blade Diameter: 20
  • Condenser Fan CFM: 2000
  • Condenser Fan Motor Qty: 1
  • Condenser Motor HP: 1/8
  • Condenser Motor RPM: 825
  • Condenser Motor Speeds: Variable
  • Condenser Motor Type: PSC (Permanent Split Capacitor)
  • Cooling Capacity: 23,600-24,000
  • Cooling Rated Capacity Btu/h: 24000
  • Country Of Origin: USA
  • Cubic Measurement: 28.4514
  • Cycle/Hertz: 60 Hz
  • Drain Connection Size: 3/4"
  • Drive Type: Direct
  • EER: 11.5
  • EER2: 10.6
  • Electric Heat Range [kW]: 3.8-10
  • Energy Star Rated: NO
  • Evaporator Coil Metering Device: Piston
  • HSPF: 8
  • HSPF2: 6.7
  • Heating Capacity: 24,000
  • Height: 30.125
  • Length: 51
  • Locked Rotor Amps (LRA): 61.6
  • Maximum Overcurrent Protection (MOCP): 70
  • OPT Code: 1P50ZHK024---3
  • Phase: Single
  • Prop 65: YES
  • Refrigerant: R-410A
  • Return Air Filter Size (RA) In Inches (W X H X D): 20 x 20 x 1
  • SEER: 14
  • SEER2: 13.4
  • Sound Level (dBA): 72
  • Stages Cooling: 1
  • Tier: Comfort™
  • Tonnage: 2
  • Voltage: 208-230 VAC
  • Weight: 253
  • Width: 32

Useful troubleshooting details

  • Confirm the exact model number, serial number, installed equipment type, and site voltage before service or replacement planning.
  • Match replacement equipment and accessories against current Carrier compatibility requirements, refrigerant type, capacity, airflow, and local code requirements.

Service planning

How GreenFlow handles Carrier® - 2 Ton 13.4 SEER2 Residential Packaged Heat Pump Unit requests

1

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

2

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

3

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

4

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

Carrier® - 2 Ton 13.4 SEER2 Residential Packaged Heat Pump Unit service questions

Can GreenFlow help with Carrier Carrier® - 2 Ton 13.4 SEER2 Residential Packaged Heat Pump Unit service requests?

Yes. GreenFlow can help collect the right details for Carrier Carrier® - 2 Ton 13.4 SEER2 Residential Packaged Heat Pump Unit service requests, including the model, symptoms, equipment age, building type, access notes, photos, and timing.

What symptoms should I mention for Carrier® - 2 Ton 13.4 SEER2 Residential Packaged Heat Pump Unit?

Helpful symptoms include no heat, no cooling, weak airflow, defrost or outdoor icing concerns, auxiliary heat behavior, thermostat issues, short cycling, unusual noise, and whether the request is urgent or planned maintenance.

Is Carrier® - 2 Ton 13.4 SEER2 Residential Packaged Heat Pump Unit used for residential or commercial properties?

Heat pump requests may come from homes, condos, multifamily properties, managed buildings, and light-commercial spaces depending on the system type and building layout.

What helps schedule Carrier® - 2 Ton 13.4 SEER2 Residential Packaged Heat Pump Unit service faster?

Share the exact model and serial number if available, clear photos of the equipment and surrounding access area, current symptoms, recent maintenance history, and whether the request is repair, maintenance, or replacement planning.

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Mohammad P.

Hana is very very nice to deal with

Chris C.

Guy was awesome. Worked fast, clean, and made the repair look easy and simple. Would recommend highly.

David H.

Quick response and on time arrival Diagnosed the problem ordered the part and fixed.

Moshe H.

Excellent work

Angela B.

I have used Green Flow solutions several times now for my HVAC needs and they have earned my trust! Always quick to schedule and repair things. Andrey is always pleasant to work with. I appreciate that they give honest recommendations and don’t try to upsell to the most...

Randy J.

Thanks to Andrey for an amazingly quick response to my request for a service call. He diagnosed and fixed my issue within 24 hours of my asking for help. Excellent service. Thanks.

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