Privacy Policy

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Welcome to Green Flow Solution. By accessing our website and using our HVAC services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By using this website or scheduling services with Green Flow Solution, you agree to these Terms and Conditions, our Privacy Policy, and any applicable laws and regulations. If you do not agree, please do not use our website or services.

2. Services Provided

Green Flow Solution offers professional HVAC services in Massachusetts, including:

  • Residential HVAC installation, repair, and maintenance
  • Commercial HVAC services
  • Energy-efficient system upgrades
  • Emergency HVAC services

All services are subject to availability and may vary based on location and project scope.

3. Scheduling & Appointments

  • Appointments can be scheduled via phone, email, or website forms
  • We strive to meet scheduled times but do not guarantee exact arrival times due to unforeseen delays
  • Customers are responsible for providing accurate contact and service information

4. Pricing & Payments

  • All pricing is provided upfront before service begins
  • Final costs may vary depending on additional repairs or parts required
  • Payment is due upon completion of services unless otherwise agreed
  • We may offer financing options through third-party providers (subject to approval)

5. Cancellations & Rescheduling

  • Customers must provide at least 24 hours’ notice for cancellations or rescheduling
  • Late cancellations may be subject to a service fee
  • We reserve the right to reschedule appointments due to emergencies or operational issues

6. Warranties & Liability

We provide warranties on certain services and equipment as specified during installation or repair

    • Green Flow Solution is not liable for:
      • Pre-existing system issues
      • Manufacturer defects
      • Damage caused by misuse or lack of maintenance

We provide warranties on certain services and equipment as specified during installation or repair

    • Green Flow Solution is not liable for:
      • Pre-existing system issues
      • Manufacturer defects
      • Damage caused by misuse or lack of maintenance

7. Customer Responsibilities

Customers agree to:

      • Provide safe and accessible working conditions
      • Ensure utilities (electricity, gas, etc.) are available during service
      • Follow maintenance guidelines provided by our technicians

8. Website Use

By using our website, you agree:

  • Not to misuse or attempt to disrupt website functionality
  • Not to submit false or misleading information
  • To use the site only for lawful purposes

We reserve the right to restrict access to users who violate these terms.

9. Intellectual Property

All content on this website, including text, images, logos, and design—is the property of Green Flow Solution and is protected by copyright laws. Unauthorized use or reproduction is strictly prohibited.

10. Third-Party Services

We may use third-party services for:

  • Financing (e.g., Wisetack, Klarna)
  • Analytics (e.g., Google Analytics)

We are not responsible for the terms, policies, or practices of these third parties.

11. Limitation of Liability

To the fullest extent permitted by law, Green Flow Solution shall not be liable for:

      • Indirect or incidental damages
      • Loss of data, income, or business
      • Delays caused by circumstances beyond our control

12. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date.

13. Governing Law

These Terms and Conditions are governed by the laws of the State of Massachusetts. Any disputes shall be resolved in accordance with local laws and regulations.

14. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Green Flow Solution

📞Boston : +1 857 767 6414

📞Atlanta: +1 470 414 5660
📧support@greenflowsolution.com
📍 Serving Massachusetts

15. Agreement

By using our website or services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.