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Carrier Crossover 30000 BTU Up to 16.2 SEER2 High Heat Capable Heat Pump Condensing Unit R-410A (208/230-1) service and support

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Carrier Residential Heat Pump - 38MURA Heat Pump Repair, maintenance, and replacement planning
Carrier Crossover 30000 BTU Up to 16.2 SEER2 High Heat Capable Heat Pump Condensing Unit R-410A (208/230-1) product image

Product service snapshot

Carrier Crossover 30000 BTU Up to 16.2 SEER2 High Heat Capable Heat Pump Condensing Unit R-410A (208/230-1) service details

Crossover 30000 BTU Up to 16.2 SEER2 High Heat Capable Heat Pump Condensing Unit R-410A (208/230-1) is a Carrier®, Bryant®, Payne® heat pump record from the Carrier Enterprise catalog. Catalog model: 38MURAQ30AB3. Product family: 38MURA. Green Flow Solution uses this page for residential model identification, service planning, maintenance conversations, repair diagnostics, and replacement matching.

  • Brand: Carrier
  • Model or series: Crossover 30000 BTU Up to 16.2 SEER2 High Heat Capable Heat Pump Condensing Unit R-410A (208/230-1)
  • Equipment type: Heat Pump
  • Product group: Residential Heat Pump - 38MURA

Technical snapshot

Crossover 30000 BTU Up to 16.2 SEER2 High Heat Capable Heat Pump Condensing Unit R-410A (208/230-1) technical snapshot

Product Specs

  • Model: 38MURAQ30AB3
  • Manufacturer Number: 38MURAQ30AB3
  • Vendor Number: 38MURAQ30AB3
  • Catalog Brand: Carrier®, Bryant®, Payne®
  • Product Family: 38MURA
  • AHRI Usage: Outdoor
  • Approvals: ETL Listed
  • Brand: Carrier®, Bryant®, Payne®
  • CFM: 3,000
  • Color: White
  • Compressor Type: Rotary
  • Condenser Coil Fins Per Inch (FPI): 18
  • Condenser Fan Blade Diameter: 22.05
  • Condenser Fan CFM: 3000
  • Condenser Fan Discharge: Horizontal
  • Condenser Fan Motor Qty: 1
  • Condenser Motor HP: 1/6
  • Condenser Motor RPM: 500-950
  • Condenser Motor Speeds: 3
  • Condenser Motor Type: ECM (Electronically Commutated Motor)
  • Cooling Capacity: 10,400-33,600
  • Cooling Rated Capacity Btu/h: 30000
  • Country Of Origin: CHN
  • Cubic Measurement: 11.0218
  • Cycle/Hertz: 60 Hz
  • EER: 10.9
  • EER2: 9.8-12.4
  • Energy Star Rated: YES
  • Full Load Amps: 1.35
  • HSPF2: 8.9
  • Heating Capacity: 33,000
  • Heating Capacity @ 5 Deg: 24100
  • Height: 31.8
  • High Heat: YES
  • Inverter: YES
  • Length: 16.1
  • Liquid Line Fitting Type: Flare
  • Liquid Line Size (OD): 3/8"
  • Maximum Overcurrent Protection (MOCP): 35
  • Maximum Piping Height: 82
  • Maximum Piping Length: 164
  • Metering Device: EEV - Electronic Expansion Valve
  • Number Of HVAC Zones: 1
  • OPT Code: 1P38MURAQ30AB3
  • Phase: Single
  • Prop 65: YES
  • Rated Current Amps (RCA): 20
  • Rated Load Amps (RLA): 16.5
  • Refrigerant: R-410A
  • SEER: 19.5
  • SEER2: 16.2-18
  • Sound Level (dBA): 62
  • Stages Cooling: Variable
  • Stages Heating: Variable
  • Suction Line Fitting Type: Flare
  • Suction Line Size (OD): 3/4"
  • Tier: Performance™
  • Tonnage: 2.5
  • UPC: See Optical
  • Voltage: 208-230 VAC
  • Weight: 169.7
  • Width: 37.2

Useful troubleshooting details

  • Confirm the exact model number, serial number, installed equipment type, and site voltage before service or replacement planning.
  • Match replacement equipment and accessories against current Carrier compatibility requirements, refrigerant type, capacity, airflow, and local code requirements.

Service planning

How GreenFlow handles Crossover 30000 BTU Up to 16.2 SEER2 High Heat Capable Heat Pump Condensing Unit R-410A (208/230-1) requests

1

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

2

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

3

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

4

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

Crossover 30000 BTU Up to 16.2 SEER2 High Heat Capable Heat Pump Condensing Unit R-410A (208/230-1) service questions

Can GreenFlow help with Carrier Crossover 30000 BTU Up to 16.2 SEER2 High Heat Capable Heat Pump Condensing Unit R-410A (208/230-1) service requests?

Yes. GreenFlow can help collect the right details for Carrier Crossover 30000 BTU Up to 16.2 SEER2 High Heat Capable Heat Pump Condensing Unit R-410A (208/230-1) service requests, including the model, symptoms, equipment age, building type, access notes, photos, and timing.

What symptoms should I mention for Crossover 30000 BTU Up to 16.2 SEER2 High Heat Capable Heat Pump Condensing Unit R-410A (208/230-1)?

Helpful symptoms include no heat, no cooling, weak airflow, defrost or outdoor icing concerns, auxiliary heat behavior, thermostat issues, short cycling, unusual noise, and whether the request is urgent or planned maintenance.

Is Crossover 30000 BTU Up to 16.2 SEER2 High Heat Capable Heat Pump Condensing Unit R-410A (208/230-1) used for residential or commercial properties?

Heat pump requests may come from homes, condos, multifamily properties, managed buildings, and light-commercial spaces depending on the system type and building layout.

What helps schedule Crossover 30000 BTU Up to 16.2 SEER2 High Heat Capable Heat Pump Condensing Unit R-410A (208/230-1) service faster?

Share the exact model and serial number if available, clear photos of the equipment and surrounding access area, current symptoms, recent maintenance history, and whether the request is repair, maintenance, or replacement planning.

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Catherine D.

Excellent work. On time, efficient, and helpful. Thank you!

Neil R.

Fantastic timely service and maintenance from Green flow. They came in and assessed our problem, then within 48 hours had resolved our issue. Amazing, professional service who will we will continue to use for maintenance. I do want to thank our technician, who was on time and his...

Jahangir R.

They were very organized to communicate and be on time to come to look at my air condition to fix it.

Andrey B.

Tech identified the problem, replaced the faulty part (flame sensor), and was all done inside 30 minutes. Great job!

Sue R.

Excellent prompt and professional Air Conditioner Service and Repair.

Judy B.

Andrey was very efficient, professional and on time. The team had fast response to questions. Price to do heatpump maintenance was reasonable.

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