Heat Pump

Carrier Heat Pump ® Gemini® - 10 Ton Commercial Heat Pump Condensing Unit R-410A (208/230-3-60)

Install Quote Book Service Equipment Quote

Carrier Commercial Heat Pump - 38AUQ Heat Pump Repair, maintenance, and replacement planning

Technical Specifications

Product Specs

Model: 38AUQD12A0A5-0A0A0
Manufacturer Number: 38AUQD12A0A5-0A0A0
Vendor Number: 38AUQD12A0A5-0A0A0
Catalog Brand: Carrier®
Product Family: 38AUQ
AHRI Usage: Outdoor
Approvals: AHRI 340/360; ASHRAE 90.1; ETL Listed; UL Listed
Brand: Carrier®
CFM: 6,000
Color: Gray
Compressor Type: Scroll
Condenser Coil Fins Per Inch (FPI): 17
Condenser Fan Blade Diameter: 22
Condenser Fan Discharge: Vertical
Condenser Fan Motor Qty: 2
Condenser Motor HP: 1/4
Condenser Motor RPM: 1,100
Condenser Motor Speeds: 1
Condenser Motor Type: PSC (Permanent Split Capacitor)
Cooling Capacity: 112,000
Cooling Rated Capacity Btu/h: 120000
Corrosion Protected Coil: YES
Country Of Origin: Varies
Cubic Measurement: 79.4543
Cycle/Hertz: 60 Hz
EER: 11
Energy Star Rated: NO
Full Load Amps: 1.5
Heating Capacity: 66,000-106,000
Height: 50.375
Length: 59.25
Liquid Line Fitting Type: Sweat or Braze
Liquid Line Size (OD): 1/2"
Locked Rotor Amps (LRA): 225
Maximum Overcurrent Protection (MOCP): 60
Metering Device: TXV/TEV - Thermostatic Expansion Valve
Phase: Three
Prop 65: YES
Rated Load Amps (RLA): 9.7
Refrigerant: R-410A
Sound Level (dBA): 84
Stages Cooling: 2
Suction Line Fitting Type: Sweat or Braze
Suction Line Size (OD): 1 3/8"
Tier: Gemini®
Tonnage: 10
Voltage: 208-230 VAC
Weight: 575
Width: 46

Useful troubleshooting details

Confirm the exact model number, serial number, installed equipment type, and site voltage before service or replacement planning.
Match replacement equipment and accessories against current Carrier compatibility requirements, refrigerant type, capacity, airflow, and local code requirements.

Service planning

How GreenFlow handles Carrier® Gemini® - 10 Ton Commercial Heat Pump Condensing Unit R-410A (208/230-3-60) requests

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

Popular cities

Service Areas

Our Happy Customers

Randy J.

Thanks to Andrey for an amazingly quick response to my request for a service call. He diagnosed and fixed my issue within 24 hours of my asking for help. Excellent service. Thanks.

Michael C.

always available, easy to get a hold of, as a property manager I get lots no heat emergency, usually get to it same day or next day

John F.

I needed 2 new AC units and decided to go with high efficiency heat pumps. I chose Greenflow because of the equipment they offered, and the price (2nd lowest quote and much cheaper than the average of all quote we received). Their technicians were very detail oriented and...

Anna F.

They showed up within an hour of me making the call on a Sunday. They fixed our system and taught us how to replace the fuse in the future. We would definitely call again.

View All