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Heat pump condensing unit

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York Heat pump condensing unit HH824E2S11

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York York AHRI Outdoor - HH8 side-discharge modulating heat pump Heat pump condensing unit Repair, maintenance, and replacement planning
York HH824E2S11 product image

Technical Specifications

Product Specs

  • AHRI unit role: Outdoor
  • AHRI model/pattern: HH824E2S11
  • AHRI records represented: 1901
  • AHRI equipment type: Central HP
  • AHRI tonnage: 2
  • AHRI refrigerant: R-454B
  • Verified catalog model: HH824E2S11
  • Verified product family: HH8 side-discharge modulating heat pump
  • Verified catalog brand: York
  • Verified model: HH824E2S11
  • Product family: HH8 side-discharge modulating heat pump
  • Nominal capacity: 2 ton
  • Nominal cooling capacity: 24,000 BTU nominal cooling capacity
  • Cooling efficiency: up to 18 SEER2
  • Compressor: twin rotary, modulating
  • Refrigerant: R-454B
  • Sound level: as low as 54 dBA
  • Dimensions: 29.5Hx13.4Wx35.43D
  • Max fuse/breaker: 35A
  • Copper line: 3/8 in. x 5/8 in.
  • Warranty: up to 10-year limited parts and compressor warranty with registration
  • Model-specific reference: https://www.yorknow.com/hh824e2s11.html
  • Technical guide: https://www.yorknow.com/pub/media/documentation/hh8_techguide.pdf

Useful troubleshooting details

  • Confirm the installed model and serial number, matched indoor or outdoor equipment, voltage, refrigerant, controls, and AHRI certificate before service or replacement planning.
  • Use the linked AHRI certificates to verify matched-system combinations, rebate conversations, and equipment eligibility before quoting replacement work.
  • Collect photos of the nameplate, equipment access, recent fault history, and comfort symptoms before dispatch or proposal planning.

Certification match

AHRI certificates

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Eligible Central HP <5.4 tons

AHRI 214395384

AHRI 214395384 identifies a Mass Save qualified Central HP <5.4 tons from YORK with outdoor unit HH824E2S11 and indoor unit JHC24B5AC2SS1.
Eligible Central HP <5.4 tons

AHRI 214395658

AHRI 214395658 identifies a Mass Save qualified Central HP <5.4 tons from YORK with outdoor unit HH824E2S11 and indoor unit CTF30A5ADS1.
Eligible Central HP <5.4 tons

AHRI 214395659

AHRI 214395659 identifies a Mass Save qualified Central HP <5.4 tons from YORK with outdoor unit HH824E2S11 and indoor unit CTF36B5ADS1+JMET12BS2N1.
Eligible Central HP <5.4 tons

AHRI 214395660

AHRI 214395660 identifies a Mass Save qualified Central HP <5.4 tons from YORK with outdoor unit HH824E2S11 and indoor unit CTF30A5ADS1.
Eligible Central HP <5.4 tons

AHRI 214395661

AHRI 214395661 identifies a Mass Save qualified Central HP <5.4 tons from YORK with outdoor unit HH824E2S11 and indoor unit CTF36B5ADS1.
Eligible Central HP <5.4 tons

AHRI 214395662

AHRI 214395662 identifies a Mass Save qualified Central HP <5.4 tons from YORK with outdoor unit HH824E2S11 and indoor unit CTF36B5ADS1.
Eligible Central HP <5.4 tons

AHRI 214395663

AHRI 214395663 identifies a Mass Save qualified Central HP <5.4 tons from YORK with outdoor unit HH824E2S11 and indoor unit CTF36B5ADS1.
Eligible Central HP <5.4 tons

AHRI 214395664

AHRI 214395664 identifies a Mass Save qualified Central HP <5.4 tons from YORK with outdoor unit HH824E2S11 and indoor unit CTF30A5ADS1.
Eligible Central HP <5.4 tons

AHRI 214395665

AHRI 214395665 identifies a Mass Save qualified Central HP <5.4 tons from YORK with outdoor unit HH824E2S11 and indoor unit CTF30B5ACS1.
Eligible Central HP <5.4 tons

AHRI 214395666

AHRI 214395666 identifies a Mass Save qualified Central HP <5.4 tons from YORK with outdoor unit HH824E2S11 and indoor unit CTF30B5ACS1.
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Service planning

How GreenFlow handles HH824E2S11 requests

1

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

2

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

3

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

4

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

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Our Happy Customers

Jenny W.

Great service! On time, knowledgeable & professional

Neal V.

In an industry that often fraught with contractors taking advantage of homeowners, Andrey was honest with his assessment and willing to install a product acquired elsewhere (most want that margin themselves), patiently answered my questions (I’m an engineer so like to understand what’s happening), and proactively offered practical...

Jahangir R.

They were very organized to communicate and be on time to come to look at my air condition to fix it.

Michael C.

always available, easy to get a hold of, as a property manager I get lots no heat emergency, usually get to it same day or next day

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