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Heat pump condensing unit

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Johnson Controls Heat pump condensing unit XH660E2S11

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Johnson Controls Johnson Controls AHRI Outdoor - XH6 16 SEER2 Two-Stage Heat Pump Heat pump condensing unit Repair, maintenance, and replacement planning
Johnson Controls XH660E2S11 product image

Technical Specifications

Product Specs

  • AHRI unit role: Outdoor
  • AHRI model/pattern: XH660E2S11
  • AHRI records represented: 121
  • AHRI equipment type: HP - Split System
  • AHRI refrigerant: R-454B
  • Verified catalog model: XH660E2S11
  • Verified product family: XH6 16 SEER2 Two-Stage Heat Pump
  • Verified catalog brand: Johnson Controls
  • Verified model: XH660E2S11
  • AHRI model/pattern: XH660E2S11
  • Product family: XH6 16 SEER2 Two-Stage Heat Pump
  • Nominal capacity: 5 ton
  • Nominal cooling capacity: 60,000 BTU nominal cooling capacity
  • Cooling efficiency: 16 SEER2
  • Heating efficiency: 8.0+ HSPF2
  • Compressor: two-stage scroll on 2-ton-and-larger models
  • Refrigerant: R-454B
  • Sound level: 76 dBA or lower
  • Controls: conventional
  • Warranty: standard 10-year parts and compressor warranty with registration
  • Official product page: https://www.york.com/residential-equipment/heating-and-cooling/split-system-heat-pumps/yh6_ds/yh6-16-seer2-two-stage-heat-pump
  • Technical guide: https://www.yorknow.com/pub/media/documentation/yh6_techguide.pdf

Useful troubleshooting details

  • Confirm the installed model and serial number, matched indoor or outdoor equipment, voltage, refrigerant, controls, and AHRI certificate before service or replacement planning.
  • Use the linked AHRI certificates to verify matched-system combinations, rebate conversations, and equipment eligibility before quoting replacement work.
  • Collect photos of the nameplate, equipment access, recent fault history, and comfort symptoms before dispatch or proposal planning.

Certification match

AHRI certificates

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ENERGY STAR certified HP - Split System

AHRI 217016741

AHRI 217016741 identifies a Mass Save qualified HP - Split System from Johnson Controls with outdoor unit XH660E2S11 and indoor unit JHE60D5CH2SS1.
ENERGY STAR certified HP - Split System

AHRI 217017760

AHRI 217017760 identifies a Mass Save qualified HP - Split System from Johnson Controls with outdoor unit XH660E2S11 and indoor unit CTF60C5CHS1.
ENERGY STAR certified HP - Split System

AHRI 217017761

AHRI 217017761 identifies a Mass Save qualified HP - Split System from Johnson Controls with outdoor unit XH660E2S11 and indoor unit CTF60D5CJS1.
ENERGY STAR certified HP - Split System

AHRI 217017762

AHRI 217017762 identifies a Mass Save qualified HP - Split System from Johnson Controls with outdoor unit XH660E2S11 and indoor unit CTF60D5CJS1.
ENERGY STAR certified HP - Split System

AHRI 217017767

AHRI 217017767 identifies a Mass Save qualified HP - Split System from Johnson Controls with outdoor unit XH660E2S11 and indoor unit CTF60C5CHS1+JME16C2SN1.
ENERGY STAR certified HP - Split System

AHRI 217017789

AHRI 217017789 identifies a Mass Save qualified HP - Split System from Johnson Controls with outdoor unit XH660E2S11 and indoor unit CTF60D5CHS1.
ENERGY STAR certified HP - Split System

AHRI 217017795

AHRI 217017795 identifies a Mass Save qualified HP - Split System from Johnson Controls with outdoor unit XH660E2S11 and indoor unit CTF60D5CHS1+JMC20D2SN1.
ENERGY STAR certified HP - Split System

AHRI 217017798

AHRI 217017798 identifies a Mass Save qualified HP - Split System from Johnson Controls with outdoor unit XH660E2S11 and indoor unit CTF60C5CHS1.
ENERGY STAR certified HP - Split System

AHRI 217017804

AHRI 217017804 identifies a Mass Save qualified HP - Split System from Johnson Controls with outdoor unit XH660E2S11 and indoor unit CTF60C5CHS1+JMC16C2SN1.
ENERGY STAR certified HP - Split System

AHRI 217017812

AHRI 217017812 identifies a Mass Save qualified HP - Split System from Johnson Controls with outdoor unit XH660E2S11 and indoor unit CTF60C5CHS1+JMVT17CC2N1.
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Service planning

How GreenFlow handles XH660E2S11 requests

1

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

2

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

3

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

4

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

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Our Happy Customers

Jahangir R.

They were very organized to communicate and be on time to come to look at my air condition to fix it.

Michele Z.

Andrey was professional, prompt, smart, thorough and exceedingly pleasant. We are likely switching our current HVAC company to Green Flow.

Neal V.

In an industry that often fraught with contractors taking advantage of homeowners, Andrey was honest with his assessment and willing to install a product acquired elsewhere (most want that margin themselves), patiently answered my questions (I’m an engineer so like to understand what’s happening), and proactively offered practical...

Michael C.

always available, easy to get a hold of, as a property manager I get lots no heat emergency, usually get to it same day or next day

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