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Heat pump condensing unit

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Coleman Heat pump condensing unit XH560E2S11

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Coleman Coleman AHRI Outdoor - XH5 15.2 SEER2 2-Stage Heat Pump Heat pump condensing unit Repair, maintenance, and replacement planning
Coleman XH560E2S11 product image

Technical Specifications

Product Specs

  • AHRI unit role: Outdoor
  • AHRI model/pattern: XH560E2S11
  • AHRI records represented: 44
  • AHRI equipment type: HP - Split System
  • AHRI refrigerant: R-454B
  • Verified catalog model: XH560E2S11
  • Verified product family: XH5 15.2 SEER2 2-Stage Heat Pump
  • Verified catalog brand: Coleman
  • Verified model: XH560E2S11
  • AHRI model/pattern: XH560E2S11
  • Product family: XH5 15.2 SEER2 2-Stage Heat Pump
  • Nominal capacity: 5 ton
  • Nominal cooling capacity: 60,000 BTU nominal cooling capacity
  • Cooling efficiency: 15.2 SEER2 or higher
  • Heating efficiency: 8+ HSPF2
  • Compressor: two-stage on 2-ton-and-larger models
  • Refrigerant: R-454B
  • Sound level: 76 dBA or lower
  • Controls: conventional
  • Warranty: standard 10-year compressor and parts warranty with registration
  • Official product page: https://www.colemanac.com/residential-equipment/heating-and-cooling/split-system-heat-pumps/xh5_col_ds/xh5-152-seer2-2-stage-heat-pump

Useful troubleshooting details

  • Confirm the installed model and serial number, matched indoor or outdoor equipment, voltage, refrigerant, controls, and AHRI certificate before service or replacement planning.
  • Use the linked AHRI certificates to verify matched-system combinations, rebate conversations, and equipment eligibility before quoting replacement work.
  • Collect photos of the nameplate, equipment access, recent fault history, and comfort symptoms before dispatch or proposal planning.

Certification match

AHRI certificates

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ENERGY STAR certified HP - Split System

AHRI 214424730

AHRI 214424730 identifies a Mass Save qualified HP - Split System from Coleman with outdoor unit XH560E2S11 and indoor unit JHE60D5CH2SS1.
ENERGY STAR certified HP - Split System

AHRI 214425500

AHRI 214425500 identifies a Mass Save qualified HP - Split System from Coleman with outdoor unit XH560E2S11 and indoor unit CTM60D5CJS1+JMC20D2SN1.
ENERGY STAR certified HP - Split System

AHRI 214425510

AHRI 214425510 identifies a Mass Save qualified HP - Split System from Coleman with outdoor unit XH560E2S11 and indoor unit CTM60D5CJS1+JMVT20DC2N1.
ENERGY STAR certified HP - Split System

AHRI 214425519

AHRI 214425519 identifies a Mass Save qualified HP - Split System from Coleman with outdoor unit XH560E2S11 and indoor unit CTM60D5CJS1+JME18D2SN1.
ENERGY STAR certified HP - Split System

AHRI 214426682

AHRI 214426682 identifies a Mass Save qualified HP - Split System from Coleman with outdoor unit XH560E2S11 and indoor unit CTM60D5CHS1+JMVT20DC2N1.
ENERGY STAR certified HP - Split System

AHRI 214427822

AHRI 214427822 identifies a Mass Save qualified HP - Split System from Coleman with outdoor unit XH560E2S11 and indoor unit CTM60D5CHS1+JMET18DS2N1.
ENERGY STAR certified HP - Split System

AHRI 214428159

AHRI 214428159 identifies a Mass Save qualified HP - Split System from Coleman with outdoor unit XH560E2S11 and indoor unit CTM60C5CHS1+JME16C2SN1.
ENERGY STAR certified HP - Split System

AHRI 214428164

AHRI 214428164 identifies a Mass Save qualified HP - Split System from Coleman with outdoor unit XH560E2S11 and indoor unit CTF60D5CHS1+JME18D2SN1.
ENERGY STAR certified HP - Split System

AHRI 214428351

AHRI 214428351 identifies a Mass Save qualified HP - Split System from Coleman with outdoor unit XH560E2S11 and indoor unit CTM60D5CHS1+JMC20D2SN1.
ENERGY STAR certified HP - Split System

AHRI 214428356

AHRI 214428356 identifies a Mass Save qualified HP - Split System from Coleman with outdoor unit XH560E2S11 and indoor unit JHC60D5CH2SS1.
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Service planning

How GreenFlow handles XH560E2S11 requests

1

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

2

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

3

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

4

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

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Our Happy Customers

Anna F.

They showed up within an hour of me making the call on a Sunday. They fixed our system and taught us how to replace the fuse in the future. We would definitely call again.

Ray

Just had a service call because my tankless water heater stopped working with E110 code. Andrey located the root cause real quick and fixed the issue within half an hour, also gave reasonable recommendations for further maintenance.

Jenny W.

Great service! On time, knowledgeable & professional

John F.

I needed 2 new AC units and decided to go with high efficiency heat pumps. I chose Greenflow because of the equipment they offered, and the price (2nd lowest quote and much cheaper than the average of all quote we received). Their technicians were very detail oriented and...

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