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American Standard Packaged heat pump Silver 13.4 Over/Under Heat Pump System

American Standard Residential packaged HVAC Packaged heat pump Repair, maintenance, and replacement planning
American Standard Silver 13.4 Over/Under Heat Pump System product image

Technical Specifications

Product Specs

  • Model or series: Silver 13.4 Over/Under Heat Pump System
  • Equipment type: Packaged heat pump
  • Product group: Residential packaged HVAC
  • Model Family: SILVER-13-OVER-UNDER-PACKAGED-HP
  • Cooling Stages: One
  • SEER: 13.4
  • HSPF: 6.7
  • Brand: American Standard
  • System role: Self-contained packaged HVAC unit
  • Application: Commercial, light-commercial, or managed-building HVAC and water-heating applications
  • Compatibility check: Match with compatible indoor unit, coil or air handler, controls, refrigerant, voltage, and capacity.
  • Verified source: americanstandardair.com

Useful troubleshooting details

  • Confirm the outdoor heat pump model, serial number, matched indoor equipment, auxiliary heat setup, thermostat or communicating control, refrigerant, voltage, and capacity.
  • Share no-heat, no-cooling, outdoor icing, defrost behavior, short cycling, weak airflow, control alerts, or unusual noise.
  • For upgrade planning, note whether the project involves ducted, ductless, hybrid, cold-climate, or fossil-fuel-to-heat-pump options.

Service planning

How GreenFlow handles Silver 13.4 Over/Under Heat Pump System requests

1

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

2

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

3

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

4

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

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Jenny W.

Great service! On time, knowledgeable & professional

Dev W.

I had a breakdown of my cooling system and Hanna at Green Flow responded to my request right away. They scheduled me same day. The team at Green Flow was easy to communicate with over phone and text. They kept me updated on delays on arrival of the...

Michele Z.

Andrey was professional, prompt, smart, thorough and exceedingly pleasant. We are likely switching our current HVAC company to Green Flow.

John F.

I needed 2 new AC units and decided to go with high efficiency heat pumps. I chose Greenflow because of the equipment they offered, and the price (2nd lowest quote and much cheaper than the average of all quote we received). Their technicians were very detail oriented and...

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