Heat Pump

Carrier Ductless 12000 Btuh Heat Pump Single Zone Condensing Unit R-454B (115-1-60) service and support

Carrier Residential Heat Pump - 37MHRAQ Heat Pump Repair, maintenance, and replacement planning

Product service snapshot

Carrier Ductless 12000 Btuh Heat Pump Single Zone Condensing Unit R-454B (115-1-60) service details

Ductless 12000 Btuh Heat Pump Single Zone Condensing Unit R-454B (115-1-60) is a Carrier®, Bryant® heat pump record from the Carrier Enterprise catalog. Catalog model: 37MHRAQ12AA1. Product family: 37MHRAQ. Green Flow Solution uses this page for residential model identification, service planning, maintenance conversations, repair diagnostics, and replacement matching.

Brand: Carrier
Model or series: Ductless 12000 Btuh Heat Pump Single Zone Condensing Unit R-454B (115-1-60)
Equipment type: Heat Pump
Product group: Residential Heat Pump - 37MHRAQ

Technical snapshot

Ductless 12000 Btuh Heat Pump Single Zone Condensing Unit R-454B (115-1-60) technical snapshot

Product Specs

Model: 37MHRAQ12AA1
Manufacturer Number: 37MHRAQ12AA1
Vendor Number: 37MHRAQ12AA1
Catalog Brand: Carrier®, Bryant®
Product Family: 37MHRAQ
AHRI Usage: Outdoor
Approvals: ETL Listed; UL Listed
Brand: Carrier®, Bryant®
CFM: 4-353
Color: White
Compressor Type: Rotary
Condenser Coil Fins Per Inch (FPI): 20
Condenser Fan CFM: 1236
Condenser Motor HP: 1/25
Condenser Motor RPM: 780
Condenser Motor Speeds: 3
Condenser Motor Type: ECM (Electronically Commutated Motor)
Cooling Capacity: 12,000
Cooling Rated Capacity Btu/h: 12000
Country Of Origin: CHN
Cycle/Hertz: 60 Hz
EER: 10
EER2: 10
Energy Star Rated: NO
Heating Capacity: 2,730-12,500
Heating Capacity @ 5 Deg: 7000
Height: 21.85
High Heat: NO
Length: 11.93
Liquid Line Fitting Type: Flare
Liquid Line Size (OD): 1/4"
Maximum Overcurrent Protection (MOCP): 20
Maximum Piping Height: 49.21
Maximum Piping Length: 82.02
Metering Device: EEV - Electronic Expansion Valve
Number Of HVAC Zones: 1
OPT Code: 1P37MHRAQ12AA1
Phase: Single
Prop 65: YES
Rated Current Amps (RCA): 4.65
Rated Load Amps (RLA): 0.89
Refrigerant: R-454B
Refrigerant Charge: 1.52
SEER: 23
SEER2: 21.4
Suction Line Fitting Type: Flare
Suction Line Size (OD): 3/8"
Tier: Comfort™
Tonnage: 1
UPC: See Optical
Voltage: 115 VAC
Weight: 61.29
Width: 30.12

Useful troubleshooting details

Confirm the exact model number, serial number, installed equipment type, and site voltage before service or replacement planning.
Match replacement equipment and accessories against current Carrier compatibility requirements, refrigerant type, capacity, airflow, and local code requirements.

Service planning

How GreenFlow handles Ductless 12000 Btuh Heat Pump Single Zone Condensing Unit R-454B (115-1-60) requests

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

Ductless 12000 Btuh Heat Pump Single Zone Condensing Unit R-454B (115-1-60) service questions

Can GreenFlow help with Carrier Ductless 12000 Btuh Heat Pump Single Zone Condensing Unit R-454B (115-1-60) service requests?

Yes. GreenFlow can help collect the right details for Carrier Ductless 12000 Btuh Heat Pump Single Zone Condensing Unit R-454B (115-1-60) service requests, including the model, symptoms, equipment age, building type, access notes, photos, and timing.

What symptoms should I mention for Ductless 12000 Btuh Heat Pump Single Zone Condensing Unit R-454B (115-1-60)?

Helpful symptoms include no heat, no cooling, weak airflow, defrost or outdoor icing concerns, auxiliary heat behavior, thermostat issues, short cycling, unusual noise, and whether the request is urgent or planned maintenance.

Is Ductless 12000 Btuh Heat Pump Single Zone Condensing Unit R-454B (115-1-60) used for residential or commercial properties?

Heat pump requests may come from homes, condos, multifamily properties, managed buildings, and light-commercial spaces depending on the system type and building layout.

What helps schedule Ductless 12000 Btuh Heat Pump Single Zone Condensing Unit R-454B (115-1-60) service faster?

Share the exact model and serial number if available, clear photos of the equipment and surrounding access area, current symptoms, recent maintenance history, and whether the request is repair, maintenance, or replacement planning.

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Our Happy Customers

Murali S.

HVAC technician was punctual, followed up well, completed quick repairs, ensured the issue was resolved, and provided helpful recommendations.

Ted O.

Quick and professional service. Would give more stars if possible. Just amazing.

Dev W.

I had a breakdown of my cooling system and Hanna at Green Flow responded to my request right away. They scheduled me same day. The team at Green Flow was easy to communicate with over phone and text. They kept me updated on delays on arrival of the...

Neil R.

Fantastic timely service and maintenance from Green flow. They came in and assessed our problem, then within 48 hours had resolved our issue. Amazing, professional service who will we will continue to use for maintenance. I do want to thank our technician, who was on time and his...

Anna G.

They quickly identified the issue with the heating system and fixed it efficiently. He explained everything clearly and made sure I understood what was going on. Very professional and reliable, extremely satisfied with the service.

MARLAYNA M.

Always on time and I am very satisfied with Green Flow Solutions work. I love that you can contact a human person 24 hours of the day ..