Heat Pump

Carrier® Gemini® - 6 Ton Commercial Heat Pump Condensing Unit R-410A (575-3-60) service and support

Carrier Commercial Heat Pump - 38AUQ Heat Pump Repair, maintenance, and replacement planning

Product service snapshot

Carrier® Gemini® - 6 Ton Commercial Heat Pump Condensing Unit R-410A (575-3-60) service details

Carrier® Gemini® - 6 Ton Commercial Heat Pump Condensing Unit R-410A (575-3-60) is a Carrier® heat pump record from the Carrier Enterprise catalog. Catalog model: 38AUQE07A0A1-0A0A0. Product family: 38AUQ. Green Flow Solution uses this page for commercial model identification, service planning, maintenance conversations, repair diagnostics, and replacement matching.

Brand: Carrier
Model or series: Carrier® Gemini® - 6 Ton Commercial Heat Pump Condensing Unit R-410A (575-3-60)
Equipment type: Heat Pump
Product group: Commercial Heat Pump - 38AUQ

Technical snapshot

Carrier® Gemini® - 6 Ton Commercial Heat Pump Condensing Unit R-410A (575-3-60) technical snapshot

Product Specs

Model: 38AUQE07A0A1-0A0A0
Manufacturer Number: 38AUQE07A0A1-0A0A0
Vendor Number: 38AUQE07A0A1-0A0A0
Catalog Brand: Carrier®
Product Family: 38AUQ
AHRI Usage: Outdoor
Approvals: AHRI 340/360; ASHRAE 90.1; ETL Listed; UL Listed
Brand: Carrier®
Color: Gray
Compressor Type: Scroll
Condenser Coil Fins Per Inch (FPI): 17
Condenser Fan Blade Diameter: 22
Condenser Fan CFM: 6000
Condenser Fan Discharge: Vertical
Condenser Fan Motor Qty: 2
Condenser Motor HP: 1/4
Condenser Motor RPM: 1,100
Condenser Motor Type: PSC (Permanent Split Capacitor)
Cooling Capacity: 70,000
Corrosion Protected Coil: NO
Country Of Origin: Varies
Cycle/Hertz: 60 Hz
EER: 11.7
Energy Star Rated: NO
Full Load Amps: 0.7
Heating Capacity: 39,000-66,000
Height: 42.375
Length: 59.25
Liquid Line Fitting Type: Sweat or Braze
Liquid Line Size (OD): 3/8"
Locked Rotor Amps (LRA): 55
Maximum Overcurrent Protection (MOCP): 15
Metering Device: TXV/TEV - Thermostatic Expansion Valve
OPT Code: 1P38AUQE07A0A1-0A0A0
Phase: Three
Prop 65: YES
Rated Load Amps (RLA): 6.3
Refrigerant: R-410A
Sound Level (dBA): 83.6
Stages Cooling: 2
Suction Line Fitting Type: Sweat or Braze
Suction Line Size (OD): 1 1/8"
Tier: Gemini®
Tonnage: 6
UPC: See Optical
Voltage: 575 VAC
Weight: 444
Width: 46

Useful troubleshooting details

Confirm the exact model number, serial number, installed equipment type, and site voltage before service or replacement planning.
Match replacement equipment and accessories against current Carrier compatibility requirements, refrigerant type, capacity, airflow, and local code requirements.

Service planning

How GreenFlow handles Carrier® Gemini® - 6 Ton Commercial Heat Pump Condensing Unit R-410A (575-3-60) requests

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

Carrier® Gemini® - 6 Ton Commercial Heat Pump Condensing Unit R-410A (575-3-60) service questions

Can GreenFlow help with Carrier Carrier® Gemini® - 6 Ton Commercial Heat Pump Condensing Unit R-410A (575-3-60) service requests?

Yes. GreenFlow can help collect the right details for Carrier Carrier® Gemini® - 6 Ton Commercial Heat Pump Condensing Unit R-410A (575-3-60) service requests, including the model, symptoms, equipment age, building type, access notes, photos, and timing.

What symptoms should I mention for Carrier® Gemini® - 6 Ton Commercial Heat Pump Condensing Unit R-410A (575-3-60)?

Helpful symptoms include no heat, no cooling, weak airflow, defrost or outdoor icing concerns, auxiliary heat behavior, thermostat issues, short cycling, unusual noise, and whether the request is urgent or planned maintenance.

Is Carrier® Gemini® - 6 Ton Commercial Heat Pump Condensing Unit R-410A (575-3-60) used for residential or commercial properties?

Heat pump requests may come from homes, condos, multifamily properties, managed buildings, and light-commercial spaces depending on the system type and building layout.

What helps schedule Carrier® Gemini® - 6 Ton Commercial Heat Pump Condensing Unit R-410A (575-3-60) service faster?

Share the exact model and serial number if available, clear photos of the equipment and surrounding access area, current symptoms, recent maintenance history, and whether the request is repair, maintenance, or replacement planning.

Popular cities

Service Areas

Boston, MA

Worcester, MA

Lowell, MA

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Our Happy Customers

Howard H.

Great experience. Knowledgeable and very fair. Highly recommend

Emma S.

Excellent service as usual. Needed to have my heating checked out and Greenfl Flow was able to schedule an appropriate and resolve right away.

Neal V.

In an industry that often fraught with contractors taking advantage of homeowners, Andrey was honest with his assessment and willing to install a product acquired elsewhere (most want that margin themselves), patiently answered my questions (I’m an engineer so like to understand what’s happening), and proactively offered practical...

Pratik R.

Andrey was great. Very timely and fixed our HVAC easily. Would love to have him again

Grace M.

Our 26-year-old A/C unit was only blowing air, and two companies immediately pushed full replacements—both costly and high-pressure, with no real attempt to diagnose or repair. One even refused to leave and insisted no one would repair it. Then we found Green Flow. Andrey and his team were...

Catherine M.

Technician worked systematically and found the broken part. Replaced it in no time.