Heat Pump

Carrier 24000 Btu Up to 23.5 SEER High Heat Capable Heat Pump Condensing Unit Single-Zone R-410A (280/230-1-60) service and support

Carrier Residential Heat Pump - 38MPRA Heat Pump Repair, maintenance, and replacement planning

Product service snapshot

Carrier 24000 Btu Up to 23.5 SEER High Heat Capable Heat Pump Condensing Unit Single-Zone R-410A (280/230-1-60) service details

24000 Btu Up to 23.5 SEER High Heat Capable Heat Pump Condensing Unit Single-Zone R-410A (280/230-1-60) is a Carrier®, Bryant® heat pump record from the Carrier Enterprise catalog. Catalog model: 38MPRAQ24AA3. Product family: 38MPRA. Green Flow Solution uses this page for residential model identification, service planning, maintenance conversations, repair diagnostics, and replacement matching.

Brand: Carrier
Model or series: 24000 Btu Up to 23.5 SEER High Heat Capable Heat Pump Condensing Unit Single-Zone R-410A (280/230-1-60)
Equipment type: Heat Pump
Product group: Residential Heat Pump - 38MPRA

Technical snapshot

24000 Btu Up to 23.5 SEER High Heat Capable Heat Pump Condensing Unit Single-Zone R-410A (280/230-1-60) technical snapshot

Product Specs

Model: 38MPRAQ24AA3
Manufacturer Number: 38MPRAQ24AA3
Vendor Number: 38MPRAQ24AA3
Catalog Brand: Carrier®, Bryant®
Product Family: 38MPRA
AHRI Usage: Outdoor
Approvals: ETL Listed; UL Listed
Brand: Carrier®, Bryant®
CFM: 2,236
Color: White
Compressor Type: Rotary
Condenser Fan CFM: 2236
Condenser Motor HP: 39/125
Condenser Motor RPM: 850-1,050
Condenser Motor Speeds: 3
Condenser Motor Type: ECM (Electronically Commutated Motor)
Cooling Capacity: 22,000
Cooling Rated Capacity Btu/h: 22000
Country Of Origin: CHN
Cubic Measurement: 11.0924
Cycle/Hertz: 60 Hz
EER: 13.65
Energy Star Rated: YES
Heating Capacity: 24,000
Heating Capacity @ 5 Deg: 24000
Height: 31.89
High Heat: YES
Length: 16.14
Liquid Line Fitting Type: Flare
Liquid Line Size (OD): 3/8"
Maximum Overcurrent Protection (MOCP): 30
Maximum Piping Height: 65'
Maximum Piping Length: 98'
Metering Device: EEV - Electronic Expansion Valve
Number Of HVAC Zones: 1
OPT Code: 1P38MPRAQ24AA3
Phase: Single
Prop 65: YES
Rated Current Amps (RCA): 0.6
Rated Load Amps (RLA): 13.5
Refrigerant: R-410A
Refrigerant Charge: 6.5
SEER: 23.5
Stages Cooling: 1
Stages Heating: 1
Suction Line Fitting Type: Flare
Suction Line Size (OD): 5/8"
Tier: Infinity™
Tonnage: 2
UOM: EA
UPC: See Optical
Voltage: 208-230 VAC
Weight: 154.1
Width: 37.24

Useful troubleshooting details

Confirm the exact model number, serial number, installed equipment type, and site voltage before service or replacement planning.
Match replacement equipment and accessories against current Carrier compatibility requirements, refrigerant type, capacity, airflow, and local code requirements.

Service planning

How GreenFlow handles 24000 Btu Up to 23.5 SEER High Heat Capable Heat Pump Condensing Unit Single-Zone R-410A (280/230-1-60) requests

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

24000 Btu Up to 23.5 SEER High Heat Capable Heat Pump Condensing Unit Single-Zone R-410A (280/230-1-60) service questions

Can GreenFlow help with Carrier 24000 Btu Up to 23.5 SEER High Heat Capable Heat Pump Condensing Unit Single-Zone R-410A (280/230-1-60) service requests?

Yes. GreenFlow can help collect the right details for Carrier 24000 Btu Up to 23.5 SEER High Heat Capable Heat Pump Condensing Unit Single-Zone R-410A (280/230-1-60) service requests, including the model, symptoms, equipment age, building type, access notes, photos, and timing.

What symptoms should I mention for 24000 Btu Up to 23.5 SEER High Heat Capable Heat Pump Condensing Unit Single-Zone R-410A (280/230-1-60)?

Helpful symptoms include no heat, no cooling, weak airflow, defrost or outdoor icing concerns, auxiliary heat behavior, thermostat issues, short cycling, unusual noise, and whether the request is urgent or planned maintenance.

Is 24000 Btu Up to 23.5 SEER High Heat Capable Heat Pump Condensing Unit Single-Zone R-410A (280/230-1-60) used for residential or commercial properties?

Heat pump requests may come from homes, condos, multifamily properties, managed buildings, and light-commercial spaces depending on the system type and building layout.

What helps schedule 24000 Btu Up to 23.5 SEER High Heat Capable Heat Pump Condensing Unit Single-Zone R-410A (280/230-1-60) service faster?

Share the exact model and serial number if available, clear photos of the equipment and surrounding access area, current symptoms, recent maintenance history, and whether the request is repair, maintenance, or replacement planning.

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Our Happy Customers

Catherine D.

Excellent work. On time, efficient, and helpful. Thank you!

Rachel R.

Prompt, professional, courteous, and fairly priced

William H.

Called these guys on a Friday night, they showed up in 24 hours and fixed the problem in 35 minutes for under $300. Absolutely will use them again.

cecilia S.

Quick and efficient

Andrea W.

Andrey was quick, efficient, and professional. He was also very informative about the condition of the heat pump and gave options for repair/replacement. His cost estimates are reasonable. Highly recommend.

Josh M.

Timely and friendly service, highly recommended.