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Carrier Heat Pump Crossover 24000 BTU Up to 17 SEER2 Heat Pump Condensing Unit R-410A (208/230-1)

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 Carrier Crossover 24000 BTU Up to 17 SEER2 Heat Pump Condensing Unit R-410A (208/230-1) product image

Technical Specifications

Product Specs

  • Model: 38MURAQ24AA3
  • Manufacturer Number: 38MURAQ24AA3
  • Vendor Number: 38MURAQ24AA3
  • Catalog Brand: Carrier®, Bryant®, Payne®
  • Product Family: 38MURA
  • AHRI Usage: Outdoor
  • Approvals: ETL Listed
  • Brand: Carrier®, Bryant®, Payne®
  • CFM: 1,765
  • Color: White
  • Compressor Type: Rotary
  • Condenser Coil Fins Per Inch (FPI): 20
  • Condenser Fan Blade Diameter: 21.06
  • Condenser Fan Discharge: Horizontal
  • Condenser Fan Motor Qty: 1
  • Condenser Motor HP: 1/10
  • Condenser Motor RPM: 810
  • Condenser Motor Speeds: Multiple
  • Condenser Motor Type: PSC (Permanent Split Capacitor)
  • Cooling Capacity: 26,000-26,000
  • Cooling Rated Capacity Btu/h: 24000
  • Country Of Origin: CHN
  • Cubic Measurement: 7.1924
  • Cycle/Hertz: 60 Hz
  • EER: 11.3
  • EER2: 12.4-12.4
  • Energy Star Rated: YES
  • Full Load Amps: 1
  • HSPF2: 9.1
  • Heating Capacity: 30,000-30,000
  • Heating Capacity @ 5 Deg: 17000
  • Height: 26.5
  • Inverter: YES
  • Length: 13.4
  • Liquid Line Fitting Type: Flare
  • Liquid Line Size (OD): 3/8"
  • Maximum Overcurrent Protection (MOCP): 30
  • Maximum Piping Height: 82'
  • Maximum Piping Length: 164'
  • Metering Device: EEV - Electronic Expansion Valve
  • Number Of HVAC Zones: 1
  • OPT Code: 1P38MURAQ24AA3
  • Phase: Single
  • Prop 65: YES
  • Rated Current Amps (RCA): 19
  • Rated Load Amps (RLA): 14
  • Refrigerant: R-410A
  • SEER: 19.4
  • SEER2: 17-18
  • Sound Level (dBA): 34.4
  • Stages Cooling: 1
  • Stages Heating: 1
  • Suction Line Fitting Type: Flare
  • Suction Line Size (OD): 3/4"
  • Tier: Performance™
  • Tonnage: 2
  • UPC: See Optical
  • Voltage: 208-230 VAC
  • Weight: 109.1
  • Width: 35

Troubleshooting

Error Codes

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EC 51 Outdoor control board

Outdoor EEPROM malfunction

Record the displayed code or LED pattern, avoid repeated reset attempts, and schedule GreenFlow service.
EL 01 Indoor-outdoor communication

Indoor / outdoor units communication error

Record the displayed code or LED pattern, avoid repeated reset attempts, and schedule GreenFlow service.
EL 16 Control communication

Communication malfunction between adapter board and outdoor main board

Record the displayed code or LED pattern, avoid repeated reset attempts, and schedule GreenFlow service.
PC 00 Inverter module

IPM module protection

Record the displayed code or LED pattern, avoid repeated reset attempts, and schedule GreenFlow service.
PC 02 Compressor / inverter module

Compressor top temperature or IPM high temperature protection

Record the displayed code or LED pattern, avoid repeated reset attempts, and schedule GreenFlow service.
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Certification match

AHRI certificates

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Showing 3 of 3 certificates

Service planning

How GreenFlow handles Crossover 24000 BTU Up to 17 SEER2 Heat Pump Condensing Unit R-410A (208/230-1) requests

1

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

2

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

3

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

4

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

Brands We Service

Our Happy Customers

Angela B.

I have used Green Flow solutions several times now for my HVAC needs and they have earned my trust! Always quick to schedule and repair things. Andrey is always pleasant to work with. I appreciate that they give honest recommendations and don’t try to upsell to the most...

Natalee B.

The technician came and did a wonderful job, we are very happy. He was professional and knowledgeable. Everything was resolved.

Rajib M.

Andrey from Green Flow came out exactly when he said he was going to and fixed a simple problem with the heating system at my rental property. Really appreciate the quick turnaround and fair pricing.

C S.

Responded late in evening, provided early first in the morning service for my HVAC heating going out. Showed up on time, gave heads up that on the way without prompting, came prepared and fixed the problem in less than one hour. Clear communication, professional, and very nice UI...

Michael C.

always available, easy to get a hold of, as a property manager I get lots no heat emergency, usually get to it same day or next day

Karina D.

Fast response, great communication, reliable quality - great overall experience!

Judy B.

Andrey was very efficient, professional and on time. The team had fast response to questions. Price to do heatpump maintenance was reasonable.

Alexey Z.

Great service! They were able to perform complex repairs as I requested. Instructed me well on future maintenance. Worked fast. Suggested future improvements. Great team, highly recommend.

Randy J.

Thanks to Andrey for an amazingly quick response to my request for a service call. He diagnosed and fixed my issue within 24 hours of my asking for help. Excellent service. Thanks.

Anna G.

They quickly identified the issue with the heating system and fixed it efficiently. He explained everything clearly and made sure I understood what was going on. Very professional and reliable, extremely satisfied with the service.

Max P.

Green Flow got our AC back up and running at our condo the same day! Andrey was on time, super efficient, and with the right part on hand. The price was fair enough. Would definitely recommend them!

Ray

Just had a service call because my tankless water heater stopped working with E110 code. Andrey located the root cause real quick and fixed the issue within half an hour, also gave reasonable recommendations for further maintenance.