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Carrier Heat Pump Crossover 24000 BTU Up to 17.4 SEER2 High Heat Capable Heat Pump Condensing Unit R-410A (208/230-1)

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 Carrier Crossover 24000 BTU Up to 17.4 SEER2 High Heat Capable Heat Pump Condensing Unit R-410A (208/230-1) product image

Technical Specifications

Product Specs

  • Model: 38MURAQ24AB3
  • Manufacturer Number: 38MURAQ24AB3
  • Vendor Number: 38MURAQ24AB3
  • Catalog Brand: Carrier®, Bryant®, Payne®
  • Product Family: 38MURA
  • AHRI Usage: Outdoor
  • Approvals: ETL Listed
  • Brand: Carrier®, Bryant®, Payne®
  • CFM: 3,000
  • Color: White
  • Compressor Type: Rotary
  • Condenser Coil Fins Per Inch (FPI): 20
  • Condenser Fan Blade Diameter: 22.05
  • Condenser Fan CFM: 3000
  • Condenser Fan Discharge: Horizontal
  • Condenser Fan Motor Qty: 1
  • Condenser Motor HP: 1/6
  • Condenser Motor RPM: 500-950
  • Condenser Motor Speeds: 3
  • Condenser Motor Type: ECM (Electronically Commutated Motor)
  • Cooling Capacity: 6,400-27,000
  • Cooling Rated Capacity Btu/h: 24000
  • Country Of Origin: CHN
  • Cubic Measurement: 11.0218
  • Cycle/Hertz: 60 Hz
  • EER: 11.3
  • EER2: 12.4-12.4
  • Energy Star Rated: YES
  • Full Load Amps: 1.35
  • HSPF2: 9.1
  • Heating Capacity: 10,100-31,000
  • Heating Capacity @ 5 Deg: 22700
  • Height: 31.8
  • High Heat: YES
  • Inverter: YES
  • Length: 16.1
  • Liquid Line Fitting Type: Flare
  • Liquid Line Size (OD): 3/8"
  • Maximum Overcurrent Protection (MOCP): 35
  • Maximum Piping Height: 82'
  • Maximum Piping Length: 164'
  • Metering Device: EEV - Electronic Expansion Valve
  • Number Of HVAC Zones: 1
  • OPT Code: 1P38MURAQ24AB3
  • Phase: Single
  • Prop 65: YES
  • Rated Current Amps (RCA): 19
  • Rated Load Amps (RLA): 15
  • Refrigerant: R-410A
  • SEER: 19.4
  • SEER2: 17.4-18
  • Sound Level (dBA): 64
  • Stages Cooling: Variable
  • Stages Heating: Variable
  • Suction Line Fitting Type: Flare
  • Suction Line Size (OD): 3/4"
  • Tier: Performance™
  • Tonnage: 2
  • UPC: See Optical
  • Voltage: 208-230 VAC
  • Weight: 145.5
  • Width: 37.2

Troubleshooting

Error Codes

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EC 51 Outdoor control board

Outdoor EEPROM malfunction

Record the displayed code or LED pattern, avoid repeated reset attempts, and schedule GreenFlow service.
EL 01 Indoor-outdoor communication

Indoor / outdoor units communication error

Record the displayed code or LED pattern, avoid repeated reset attempts, and schedule GreenFlow service.
EL 16 Control communication

Communication malfunction between adapter board and outdoor main board

Record the displayed code or LED pattern, avoid repeated reset attempts, and schedule GreenFlow service.
PC 00 Inverter module

IPM module protection

Record the displayed code or LED pattern, avoid repeated reset attempts, and schedule GreenFlow service.
PC 02 Compressor / inverter module

Compressor top temperature or IPM high temperature protection

Record the displayed code or LED pattern, avoid repeated reset attempts, and schedule GreenFlow service.
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Certification match

AHRI certificates

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Showing 5 of 5 certificates

Service planning

How GreenFlow handles Crossover 24000 BTU Up to 17.4 SEER2 High Heat Capable Heat Pump Condensing Unit R-410A (208/230-1) requests

1

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

2

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

3

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

4

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

Brands We Service

Our Happy Customers

Daniel M.

Responsive company, timely installation professionally done. Hannah is great!

Sheila Z.

My air conditioning died on one of the hottest days. I found green solutions online call them and within a few hours they were out to my house to figure out the problem. They came back the next day at 7 AM to fix it. All was good...

Murali S.

HVAC technician was punctual, followed up well, completed quick repairs, ensured the issue was resolved, and provided helpful recommendations.

Gilberto C.

Great service. It was awesome that they were able to solve my heating issue in few hours. Love the transparency on the pricing. Andrey was great!

Jack B.

Andrey always does a great job.

Jerry W.

Very professional, quick, and smart. Wonderful to work with. Highly recommended!!

Terry S.

Excellent service from best tech!

Henry H.

Replace batteries in thermostat, checked furnace

Paul R.

Was able to get them to come immediately to fix our heaters since it stopped working and it was very cold outside. I needed a second opinion in the accurately diagnosed and resolved the issue within 15 minutes and restored heat. He provided clear diagnosis that made way...

Alexey Z.

Great service! They were able to perform complex repairs as I requested. Instructed me well on future maintenance. Worked fast. Suggested future improvements. Great team, highly recommend.

Rajib M.

Andrey from Green Flow came out exactly when he said he was going to and fixed a simple problem with the heating system at my rental property. Really appreciate the quick turnaround and fair pricing.

Connie F.

I needed a thermostat installed. I called one day they were there the next day. Installed the thermostat and made sure it was working before they left. Came back the next day because no heat was coming out the vents and fixed that issue. No problems since. Thanks...