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Carrier Heat Pump Crossover 36000 BTU Up to 16.9 SEER2 Heat Pump Condensing Unit R-410A (208/230-1)

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 Carrier Crossover 36000 BTU Up to 16.9 SEER2 Heat Pump Condensing Unit R-410A (208/230-1) product image

Technical Specifications

Product Specs

  • Model: 38MURAQ36AA3
  • Manufacturer Number: 38MURAQ36AA3
  • Vendor Number: 38MURAQ36AA3
  • Catalog Brand: Carrier®, Bryant®, Payne®
  • Product Family: 38MURA
  • AHRI Usage: Outdoor
  • Approvals: ETL Listed
  • Brand: Carrier®, Bryant®, Payne®
  • CFM: 2,235
  • Color: White
  • Compressor Type: Rotary
  • Condenser Coil Fins Per Inch (FPI): 18
  • Condenser Fan Blade Diameter: 22.05
  • Condenser Fan Discharge: Horizontal
  • Condenser Fan Motor Qty: 1
  • Condenser Motor HP: 1/6
  • Condenser Motor RPM: 950
  • Condenser Motor Speeds: Multiple
  • Condenser Motor Type: PSC (Permanent Split Capacitor)
  • Cooling Capacity: 7,700-38,900
  • Cooling Rated Capacity Btu/h: 36000
  • Country Of Origin: CHN
  • Cubic Measurement: 11.0218
  • Cycle/Hertz: 60 Hz
  • EER: 10.4
  • EER2: 10.1-12.4
  • Energy Star Rated: YES
  • Full Load Amps: 1.48
  • HSPF2: 8.2
  • Heating Capacity: 6,000-36,400
  • Heating Capacity @ 5 Deg: 21000
  • Height: 31.8
  • Length: 16.1
  • Liquid Line Fitting Type: Flare
  • Liquid Line Size (OD): 3/8"
  • Maximum Overcurrent Protection (MOCP): 40
  • Maximum Piping Height: 98'
  • Maximum Piping Length: 213'
  • Metering Device: EEV - Electronic Expansion Valve
  • Number Of HVAC Zones: 1
  • OPT Code: 1P38MURAQ36AA3
  • Phase: Single
  • Prop 65: YES
  • Rated Current Amps (RCA): 24
  • Rated Load Amps (RLA): 17.6
  • Refrigerant: R-410A
  • SEER: 18
  • SEER2: 16.9-18
  • Sound Level (dBA): 41.7-56.4
  • Stages Cooling: Variable
  • Stages Heating: Variable
  • Suction Line Fitting Type: Flare
  • Suction Line Size (OD): 3/4"
  • Tier: Performance™
  • Tonnage: 3
  • UPC: See Optical
  • Voltage: 208-230 VAC
  • Weight: 161.1
  • Width: 37.2

Troubleshooting

Error Codes

View All
EC 51 Outdoor control board

Outdoor EEPROM malfunction

Record the displayed code or LED pattern, avoid repeated reset attempts, and schedule GreenFlow service.
EL 01 Indoor-outdoor communication

Indoor / outdoor units communication error

Record the displayed code or LED pattern, avoid repeated reset attempts, and schedule GreenFlow service.
EL 16 Control communication

Communication malfunction between adapter board and outdoor main board

Record the displayed code or LED pattern, avoid repeated reset attempts, and schedule GreenFlow service.
PC 00 Inverter module

IPM module protection

Record the displayed code or LED pattern, avoid repeated reset attempts, and schedule GreenFlow service.
PC 02 Compressor / inverter module

Compressor top temperature or IPM high temperature protection

Record the displayed code or LED pattern, avoid repeated reset attempts, and schedule GreenFlow service.
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Service planning

How GreenFlow handles Crossover 36000 BTU Up to 16.9 SEER2 Heat Pump Condensing Unit R-410A (208/230-1) requests

1

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

2

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

3

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

4

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

Brands We Service

Our Happy Customers

Jahangir R.

They were very organized to communicate and be on time to come to look at my air condition to fix it.

Nicholas M.

I called Green Flow Solutions in a hurry to diagnose and fix an AC unit in a commercial condo unit. They responded quickly, arrived urgently and performed an excellent job on the repair needed. Communication 10/10, professionalism 10/10 and quality 10/10. I will be recommending Green Flow Solutions...

Truc S.

I was frustrating about my heat system, they were very responsive and efficient. Andrey show up at my house after 30 mins from my call and on Sunday. He very acknowledge what is he doing. Thank you so much

Johnson M.

Andrew is professional and on time on the schedule. I got the same day appointment scheduled, you do not know how hard it is to live in summer Boston without AC working properly. He identified issue very quick and got it fixed like in 10 mins. Gave me...

Valni D.

I’m delighted. Andrey the technician came on time and found the problem. They charged me fairly price.We thinking about hiring the company to maintain.

Jerry W.

Very professional, quick, and smart. Wonderful to work with. Highly recommended!!

Baran O.

Fast response, punctual, resolved the issue quickly. Thank you

Josh M.

Timely and friendly service, highly recommended.

Atrian I.

Maintenance and repair A/c unit.

Robert B.

I honestly can't believe my experience with Green Flow. I submitted a request for help through Thumbtack and Hannah called me literally a minute later to schedule an appointment. Thirty minutes after that, Andree was at my place doing A/C repair and furnace service. One hour after that,...

Drew

Diagnosed and replaced issue with furnace. Fast response and showed up right away to fix the issue at a competitive price

Gilberto C.

Great service. It was awesome that they were able to solve my heating issue in few hours. Love the transparency on the pricing. Andrey was great!