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Carrier® WeatherMaster® - 3 Ton Packaged High Efficiency Rooftop Heat Pump Unit (208/230-3-60) service and support

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Carrier Commercial Rooftop Unit - 50GCQ Rooftop Unit Repair, maintenance, and replacement planning
Carrier® WeatherMaster® - 3 Ton Packaged High Efficiency Rooftop Heat Pump Unit (208/230-3-60) product image

Product service snapshot

Carrier® WeatherMaster® - 3 Ton Packaged High Efficiency Rooftop Heat Pump Unit (208/230-3-60) service details

Carrier® WeatherMaster® - 3 Ton Packaged High Efficiency Rooftop Heat Pump Unit (208/230-3-60) is a Carrier® rooftop unit record from the Carrier Enterprise catalog. Catalog model: 50GCQM04J3M5-6U5D0. Product family: 50GCQ. Green Flow Solution uses this page for commercial model identification, service planning, maintenance conversations, repair diagnostics, and replacement matching.

  • Brand: Carrier
  • Model or series: Carrier® WeatherMaster® - 3 Ton Packaged High Efficiency Rooftop Heat Pump Unit (208/230-3-60)
  • Equipment type: Rooftop Unit
  • Product group: Commercial Rooftop Unit - 50GCQ

Technical snapshot

Carrier® WeatherMaster® - 3 Ton Packaged High Efficiency Rooftop Heat Pump Unit (208/230-3-60) technical snapshot

Product Specs

  • Model: 50GCQM04J3M5-6U5D0
  • Manufacturer Number: 50GCQM04J3M5-6U5D0
  • Vendor Number: 50GCQM04J3M5-6U5D0
  • Catalog Brand: Carrier®
  • Product Family: 50GCQ
  • AHRI Usage: Packaged
  • Air Flow Direction: Horizontal / Vertical
  • Blower Motor HP: 1 7/100 BHP
  • Blower Motor RPM: 249-2,490
  • Blower Motor Speeds: Variable
  • Blower Motor Type: ECM (Electronically Commutated Motor)
  • Blower Wheel Diameter: 16 3/5"
  • Brand: Carrier®
  • CFM: 1,500-2,500
  • COP: 2.4-3.8
  • Color: Gray
  • Compressor Type: Scroll
  • Condenser Coil Fins Per Inch (FPI): 18
  • Condenser Fan Blade Diameter: 23
  • Condenser Fan Motor Qty: 1
  • Condenser Motor HP: 1/4
  • Condenser Motor RPM: 900-1,100
  • Condenser Motor Type: PSC (Permanent Split Capacitor)
  • Cooling Capacity: 60,000
  • Country Of Origin: MEX
  • Cycle/Hertz: 60 Hz
  • Drain Connection Size: 3/4"
  • Drive Type: Direct
  • EER: 12.3
  • Energy Star Rated: NO
  • Evaporator Coil Fins Per Inch (FPI): 15
  • Evaporator Coil Metering Device: TXV/TEV - Thermostatic Expansion Valve
  • Heating Capacity: 18,000-33,200
  • Height: 33.375
  • Length: 46.625
  • Locked Rotor Amps (LRA): 88
  • Maximum Overcurrent Protection (MOCP): 80
  • OPT Code: 1P50GCQM04J3M5-6U5D0
  • Outdoor Air Filter Size (OA) In Inches (W X H X D): 20 x 24 x 1
  • Phase: Three
  • Prop 65: YES
  • Rated Load Amps (RLA): 10.1
  • Refrigerant: R-410A
  • Return Air Filter Size (RA) In Inches (W X H X D): (4) 16 x 16 x 2
  • Sound Level (dBA): 79
  • Stages Cooling: 1
  • Tier: WeatherMaster®
  • Tonnage: 3
  • Voltage: 208-230 VAC
  • Weight: 475
  • Width: 74.375

Useful troubleshooting details

  • Confirm the exact model number, serial number, installed equipment type, and site voltage before service or replacement planning.
  • Match replacement equipment and accessories against current Carrier compatibility requirements, refrigerant type, capacity, airflow, and local code requirements.

Service planning

How GreenFlow handles Carrier® WeatherMaster® - 3 Ton Packaged High Efficiency Rooftop Heat Pump Unit (208/230-3-60) requests

1

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

2

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

3

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

4

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

Carrier® WeatherMaster® - 3 Ton Packaged High Efficiency Rooftop Heat Pump Unit (208/230-3-60) service questions

What Carrier Carrier® WeatherMaster® - 3 Ton Packaged High Efficiency Rooftop Heat Pump Unit (208/230-3-60) alarm or error-code details should I share?

Share the exact alarm, fault, or status message shown on the unit controller, thermostat, service app, or building automation system. Photos of the control screen, unit nameplate, and thermostat/BAS screen help the team understand the issue before dispatch.

What should I check before requesting Carrier® WeatherMaster® - 3 Ton Packaged High Efficiency Rooftop Heat Pump Unit (208/230-3-60) service?

Confirm the thermostat or building schedule, whether one tenant space or multiple zones are affected, recent filter or maintenance history, and whether the RTU is locked out, noisy, short cycling, or not responding. Do not open rooftop panels or reset electrical equipment if it is unsafe.

Why would a Carrier® WeatherMaster® - 3 Ton Packaged High Efficiency Rooftop Heat Pump Unit (208/230-3-60) run but not heat or cool correctly?

Possible causes include airflow restrictions, dirty filters, economizer or damper issues, sensor or control faults, compressor or reversing-valve issues, defrost problems, refrigerant concerns, electrical faults, or building automation scheduling. A technician needs the full symptom and alarm context to diagnose it safely.

When is a Carrier® WeatherMaster® - 3 Ton Packaged High Efficiency Rooftop Heat Pump Unit (208/230-3-60) issue urgent?

Treat the request as urgent when no heat or no cooling affects occupied space, an alarm or lockout is active, there is electrical odor, unusual noise, water intrusion, unsafe rooftop access, or repeated tenant comfort complaints. Include business hours and access notes when scheduling.

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Jahangir R.

They were very organized to communicate and be on time to come to look at my air condition to fix it.

Mariko C.

Efficient, polite and professional.

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Quick service

David H.

Quick response and on time arrival Diagnosed the problem ordered the part and fixed.

Anna F.

They showed up within an hour of me making the call on a Sunday. They fixed our system and taught us how to replace the fuse in the future. We would definitely call again.

Paul R.

Was able to get them to come immediately to fix our heaters since it stopped working and it was very cold outside. I needed a second opinion in the accurately diagnosed and resolved the issue within 15 minutes and restored heat. He provided clear diagnosis that made way...

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