Heat Pump

Carrier® - 5 Ton 13.4 SEER2 Residential Packaged Heat Pump Unit service and support

Carrier Residential Heat Pump - 50ZHK Heat Pump Repair, maintenance, and replacement planning

Product service snapshot

Carrier® - 5 Ton 13.4 SEER2 Residential Packaged Heat Pump Unit service details

Carrier® - 5 Ton 13.4 SEER2 Residential Packaged Heat Pump Unit is a Carrier® heat pump record from the Carrier Enterprise catalog. Catalog model: 50ZHK060---3. Product family: 50ZHK. Green Flow Solution uses this page for residential model identification, service planning, maintenance conversations, repair diagnostics, and replacement matching.

Brand: Carrier
Model or series: Carrier® - 5 Ton 13.4 SEER2 Residential Packaged Heat Pump Unit
Equipment type: Heat Pump
Product group: Residential Heat Pump - 50ZHK

Technical snapshot

Carrier® - 5 Ton 13.4 SEER2 Residential Packaged Heat Pump Unit technical snapshot

Product Specs

Model: 50ZHK060---3
Manufacturer Number: 50ZHK060---3
Vendor Number: 50ZHK060---3
Catalog Brand: Carrier®
Product Family: 50ZHK
AHRI Usage: Packaged
Air Flow Direction: Horizontal
Approvals: UL Listed
Blower Motor HP: 1
Blower Motor Speeds: Multiple
Blower Motor Type: PSC (Permanent Split Capacitor)
Blower Wheel Diameter: 11"
Blower Wheel Width: 12"
Brand: Carrier®
CFM: 1,850
COP: 2.4
Color: Gray
Compressor Type: Scroll
Condenser Fan Blade Diameter: 20
Condenser Fan CFM: 3300
Condenser Fan Motor Qty: 1
Condenser Motor HP: 1/3
Condenser Motor RPM: 1,100
Condenser Motor Speeds: Variable
Condenser Motor Type: PSC (Permanent Split Capacitor)
Cooling Capacity: 54,000-55,000
Cooling Rated Capacity Btu/h: 60000
Country Of Origin: USA
Cubic Measurement: 39.7847
Cycle/Hertz: 60 Hz
Drain Connection Size: 3/4"
Drive Type: Direct
EER: 11.5
EER2: 10.6
Electric Heat Range [kW]: 3.8-20
Energy Star Rated: NO
Evaporator Coil Metering Device: TXV/TEV - Thermostatic Expansion Valve
HSPF: 8
HSPF2: 6.7
Heating Capacity: 56,000
Height: 42.125
Length: 51
Locked Rotor Amps (LRA): 144.2
Maximum Overcurrent Protection (MOCP): 150
OPT Code: 1P50ZHK060---3
Phase: Single
Prop 65: YES
Refrigerant: R-410A
Return Air Filter Size (RA) In Inches (W X H X D): 24 x 36 x 1
SEER: 14
SEER2: 13.4
Sound Level (dBA): 79
Stages Cooling: 1
Tier: Comfort™
Tonnage: 5
Voltage: 208-230 VAC
Weight: 425
Width: 32

Useful troubleshooting details

Confirm the exact model number, serial number, installed equipment type, and site voltage before service or replacement planning.
Match replacement equipment and accessories against current Carrier compatibility requirements, refrigerant type, capacity, airflow, and local code requirements.

Service planning

How GreenFlow handles Carrier® - 5 Ton 13.4 SEER2 Residential Packaged Heat Pump Unit requests

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

Carrier® - 5 Ton 13.4 SEER2 Residential Packaged Heat Pump Unit service questions

Can GreenFlow help with Carrier Carrier® - 5 Ton 13.4 SEER2 Residential Packaged Heat Pump Unit service requests?

Yes. GreenFlow can help collect the right details for Carrier Carrier® - 5 Ton 13.4 SEER2 Residential Packaged Heat Pump Unit service requests, including the model, symptoms, equipment age, building type, access notes, photos, and timing.

What symptoms should I mention for Carrier® - 5 Ton 13.4 SEER2 Residential Packaged Heat Pump Unit?

Helpful symptoms include no heat, no cooling, weak airflow, defrost or outdoor icing concerns, auxiliary heat behavior, thermostat issues, short cycling, unusual noise, and whether the request is urgent or planned maintenance.

Is Carrier® - 5 Ton 13.4 SEER2 Residential Packaged Heat Pump Unit used for residential or commercial properties?

Heat pump requests may come from homes, condos, multifamily properties, managed buildings, and light-commercial spaces depending on the system type and building layout.

What helps schedule Carrier® - 5 Ton 13.4 SEER2 Residential Packaged Heat Pump Unit service faster?

Share the exact model and serial number if available, clear photos of the equipment and surrounding access area, current symptoms, recent maintenance history, and whether the request is repair, maintenance, or replacement planning.