Heat pump condensing unit

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Coleman Heat pump condensing unit XH936E2C11

Coleman Coleman AHRI Outdoor - XH9 21 SEER Variable Speed Communicating Heat Pump Heat pump condensing unit Repair, maintenance, and replacement planning
Coleman XH936E2C11 product image

Technical Specifications

Product Specs

  • AHRI unit role: Outdoor
  • AHRI model/pattern: XH936E2C11
  • AHRI records represented: 196
  • AHRI equipment type: Central HP
  • AHRI tonnage: 2.9166666666666665
  • AHRI refrigerant: R-454B
  • Verified catalog model: XH936E2C11
  • Verified product family: XH9 21 SEER Variable Speed Communicating Heat Pump
  • Verified catalog brand: Coleman
  • Verified model: XH936E2C11
  • AHRI model/pattern: XH936E2C11
  • Product family: XH9 21 SEER Variable Speed Communicating Heat Pump
  • Nominal capacity: 3 ton
  • Nominal cooling capacity: 36,000 BTU nominal cooling capacity
  • Cooling efficiency: up to 21 SEER / 20+ SEER2
  • Heating efficiency: 9.5 HSPF2
  • Compressor: inverter-driven, fully variable speed
  • Controls: communicating system with SHC510 Smart Home Control thermostat
  • Matched indoor pairing: variable-speed air-handler family
  • Refrigerant: R-454B
  • Capacity range note: official page lists 3- and 5-ton models, including dual-capacity 2/3-ton and 4/5-ton options
  • Official product page: https://www.colemanac.com/residential-equipment/heating-and-cooling/split-system-heat-pumps

Useful troubleshooting details

  • Confirm the installed model and serial number, matched indoor or outdoor equipment, voltage, refrigerant, controls, and AHRI certificate before service or replacement planning.
  • Use the linked AHRI certificates to verify matched-system combinations, rebate conversations, and equipment eligibility before quoting replacement work.
  • Collect photos of the nameplate, equipment access, recent fault history, and comfort symptoms before dispatch or proposal planning.

Certification match

AHRI certificates

View All
Eligible Central HP <5.4 tons

AHRI 218026877

AHRI 218026877 identifies a Mass Save qualified Central HP <5.4 tons from COLEMAN with outdoor unit XH936E2C11 and indoor unit JHC36B5AD2SS1+CC.

Eligible Central HP <5.4 tons

AHRI 218026882

AHRI 218026882 identifies a Mass Save qualified Central HP <5.4 tons from COLEMAN with outdoor unit XH936E2C11 and indoor unit CTM36C5ADS1+CC.

Eligible Central HP <5.4 tons

AHRI 218026886

AHRI 218026886 identifies a Mass Save qualified Central HP <5.4 tons from COLEMAN with outdoor unit XH936E2C11 and indoor unit CTM36C5ADS1+CC.

Eligible Central HP <5.4 tons

AHRI 218026891

AHRI 218026891 identifies a Mass Save qualified Central HP <5.4 tons from COLEMAN with outdoor unit XH936E2C11 and indoor unit CTM36C5ADS1+CC.

Eligible Central HP <5.4 tons

AHRI 218026896

AHRI 218026896 identifies a Mass Save qualified Central HP <5.4 tons from COLEMAN with outdoor unit XH936E2C11 and indoor unit CTM36C5ADS1+CC.

Eligible Central HP <5.4 tons

AHRI 218026901

AHRI 218026901 identifies a Mass Save qualified Central HP <5.4 tons from COLEMAN with outdoor unit XH936E2C11 and indoor unit CTM36C5ADS1+CC.

Eligible Central HP <5.4 tons

AHRI 218026906

AHRI 218026906 identifies a Mass Save qualified Central HP <5.4 tons from COLEMAN with outdoor unit XH936E2C11 and indoor unit CTM36C5ADS1+CC.

Eligible Central HP <5.4 tons

AHRI 218026911

AHRI 218026911 identifies a Mass Save qualified Central HP <5.4 tons from COLEMAN with outdoor unit XH936E2C11 and indoor unit CTM36C5ADS1+CC.

Eligible Central HP <5.4 tons

AHRI 218026913

AHRI 218026913 identifies a Mass Save qualified Central HP <5.4 tons from COLEMAN with outdoor unit XH936E2C11 and indoor unit CTM36C5ADS1+CC.

Eligible Central HP <5.4 tons

AHRI 218026915

AHRI 218026915 identifies a Mass Save qualified Central HP <5.4 tons from COLEMAN with outdoor unit XH936E2C11 and indoor unit CTF36C5ADS1+CC.

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Service planning

How GreenFlow handles XH936E2C11 requests

1

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

2

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

3

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

4

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

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