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Heat pump condensing unit

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Fraser-Johnston Heat pump condensing unit HH824E2S11

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Fraser-Johnston Fraser-Johnston AHRI Outdoor - HH8 side-discharge modulating heat pump Heat pump condensing unit Repair, maintenance, and replacement planning
Fraser-Johnston HH824E2S11 product image

Technical Specifications

Product Specs

  • AHRI unit role: Outdoor
  • AHRI model/pattern: HH824E2S11
  • AHRI records represented: 346
  • AHRI equipment type: Central HP
  • AHRI tonnage: 2
  • AHRI refrigerant: R-454B
  • Verified catalog model: HH824E2S11
  • Verified product family: HH8 side-discharge modulating heat pump
  • Verified catalog brand: Fraser-Johnston
  • Verified model: HH824E2S11
  • Product family: HH8 side-discharge modulating heat pump
  • Nominal capacity: 2 ton
  • Nominal cooling capacity: 24,000 BTU nominal cooling capacity
  • Cooling efficiency: up to 18 SEER2
  • Compressor: twin rotary, modulating
  • Refrigerant: R-454B
  • Sound level: as low as 54 dBA
  • Dimensions: 29.5Hx13.4Wx35.43D
  • Max fuse/breaker: 35A
  • Copper line: 3/8 in. x 5/8 in.
  • Warranty: up to 10-year limited parts and compressor warranty with registration
  • Model-specific reference: https://www.yorknow.com/hh824e2s11.html
  • Technical guide: https://www.yorknow.com/pub/media/documentation/hh8_techguide.pdf

Useful troubleshooting details

  • Confirm the installed model and serial number, matched indoor or outdoor equipment, voltage, refrigerant, controls, and AHRI certificate before service or replacement planning.
  • Use the linked AHRI certificates to verify matched-system combinations, rebate conversations, and equipment eligibility before quoting replacement work.
  • Collect photos of the nameplate, equipment access, recent fault history, and comfort symptoms before dispatch or proposal planning.

Certification match

AHRI certificates

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Eligible Central HP <5.4 tons

AHRI 214395397

AHRI 214395397 identifies a Mass Save qualified Central HP <5.4 tons from FRASER-JOHNSTON with outdoor unit HH824E2S11 and indoor unit JHC24B5AC2SS1.
Eligible Central HP <5.4 tons

AHRI 214396217

AHRI 214396217 identifies a Mass Save qualified Central HP <5.4 tons from FRASER-JOHNSTON with outdoor unit HH824E2S11 and indoor unit JHE30B5AD2SS1.
Eligible Central HP <5.4 tons

AHRI 214396222

AHRI 214396222 identifies a Mass Save qualified Central HP <5.4 tons from FRASER-JOHNSTON with outdoor unit HH824E2S11 and indoor unit CTF36B5ADS1.
Eligible Central HP <5.4 tons

AHRI 214396227

AHRI 214396227 identifies a Mass Save qualified Central HP <5.4 tons from FRASER-JOHNSTON with outdoor unit HH824E2S11 and indoor unit CTF36B5ADS1.
Eligible Central HP <5.4 tons

AHRI 214396234

AHRI 214396234 identifies a Mass Save qualified Central HP <5.4 tons from FRASER-JOHNSTON with outdoor unit HH824E2S11 and indoor unit CTF30A5ADS1.
Eligible Central HP <5.4 tons

AHRI 214396239

AHRI 214396239 identifies a Mass Save qualified Central HP <5.4 tons from FRASER-JOHNSTON with outdoor unit HH824E2S11 and indoor unit CTF36B5ADS1.
Eligible Central HP <5.4 tons

AHRI 214396244

AHRI 214396244 identifies a Mass Save qualified Central HP <5.4 tons from FRASER-JOHNSTON with outdoor unit HH824E2S11 and indoor unit CTF36B5ADS1.
Eligible Central HP <5.4 tons

AHRI 214396249

AHRI 214396249 identifies a Mass Save qualified Central HP <5.4 tons from FRASER-JOHNSTON with outdoor unit HH824E2S11 and indoor unit CTF36B5ADS1.
Eligible Central HP <5.4 tons

AHRI 214396254

AHRI 214396254 identifies a Mass Save qualified Central HP <5.4 tons from FRASER-JOHNSTON with outdoor unit HH824E2S11 and indoor unit CTM30B5ACS1.
Eligible Central HP <5.4 tons

AHRI 214396259

AHRI 214396259 identifies a Mass Save qualified Central HP <5.4 tons from FRASER-JOHNSTON with outdoor unit HH824E2S11 and indoor unit CTF30B5ACS1+JMVT12BC2N1.
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Service planning

How GreenFlow handles HH824E2S11 requests

1

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

2

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

3

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

4

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

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Our Happy Customers

Ray

Just had a service call because my tankless water heater stopped working with E110 code. Andrey located the root cause real quick and fixed the issue within half an hour, also gave reasonable recommendations for further maintenance.

Neal V.

In an industry that often fraught with contractors taking advantage of homeowners, Andrey was honest with his assessment and willing to install a product acquired elsewhere (most want that margin themselves), patiently answered my questions (I’m an engineer so like to understand what’s happening), and proactively offered practical...

Randy J.

Thanks to Andrey for an amazingly quick response to my request for a service call. He diagnosed and fixed my issue within 24 hours of my asking for help. Excellent service. Thanks.

Anna G.

They quickly identified the issue with the heating system and fixed it efficiently. He explained everything clearly and made sure I understood what was going on. Very professional and reliable, extremely satisfied with the service.

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