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Heat pump condensing unit

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GE Appliances Heat pump condensing unit NS16H24SA5

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GE Appliances GE Appliances AHRI Outdoor - 16 SEER2 Single-Stage Heat Pump Heat pump condensing unit Repair, maintenance, and replacement planning
GE Appliances NS16H24SA5 product image

Technical Specifications

Product Specs

  • AHRI unit role: Outdoor
  • AHRI model/pattern: NS16H24SA5-**A
  • AHRI records represented: 99
  • AHRI equipment type: HP - Split System
  • AHRI refrigerant: R-454B
  • Verified catalog model: NS16H24SA5-**A
  • Verified product family: 16 SEER2 Single-Stage Heat Pump
  • Verified catalog brand: GE Appliances
  • Verified model: NS16H24SA5
  • AHRI model/pattern: NS16H24SA5-**A
  • Product family: 16 SEER2 Single-Stage Heat Pump
  • Nominal capacity: 2 ton
  • Cooling rated capacity: 24,000 BTU nominal cooling capacity
  • SEER:
  • SEER2: 16
  • Compressor type: Single-stage
  • Refrigerant: R454B
  • Dimensions: 43.25 H x 28.25 W x 28.25 D
  • Net weight: 173 lb
  • Approximate shipping weight: 183 lb
  • Parts warranty: limited 5-year entire appliance; limited 10-year entire appliance with registration
  • Single-stage outdoor heat-pump unit
  • R454B refrigerant
  • Limited 10-year entire appliance warranty with registration
  • Published GE Air & Water product and specification documents
  • Official product page: https://www.geappliancesairandwater.com/appliance/2-Ton-16-SEER2-Single-Stage-Heat-Pump-NS16H24SA5
  • Specification guide: https://images.salsify.com/image/upload/s--xdEwLc5I--/i3kg1f91ltoo0nizumoy.pdf
  • Installation instructions: https://images.salsify.com/image/upload/s--1PFVYH95--/fa9ba6ede20c55117c79a19942113776d91082fc.pdf

Useful troubleshooting details

  • Confirm the installed model and serial number, matched indoor or outdoor equipment, voltage, refrigerant, controls, and AHRI certificate before service or replacement planning.
  • Use the linked AHRI certificates to verify matched-system combinations, rebate conversations, and equipment eligibility before quoting replacement work.
  • Collect photos of the nameplate, equipment access, recent fault history, and comfort symptoms before dispatch or proposal planning.

Certification match

AHRI certificates

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ENERGY STAR certified HP - Split System

AHRI 216497347

AHRI 216497347 identifies a Mass Save qualified HP - Split System from GE with outdoor unit NS16H24SA5-**A and indoor unit NAM24E1TA5*-**.
ENERGY STAR certified HP - Split System

AHRI 216497348

AHRI 216497348 identifies a Mass Save qualified HP - Split System from GE with outdoor unit NS16H24SA5-**A and indoor unit NAM30E1TA5*-**.
ENERGY STAR certified HP - Split System

AHRI 216497351

AHRI 216497351 identifies a Mass Save qualified HP - Split System from GE with outdoor unit NS16H24SA5-**A and indoor unit NAM30V1TA5*-**.
ENERGY STAR certified HP - Split System

AHRI 216497352

AHRI 216497352 identifies a Mass Save qualified HP - Split System from GE with outdoor unit NS16H24SA5-**A and indoor unit NAM24V2TA5*-**.
ENERGY STAR certified HP - Split System

AHRI 216497353

AHRI 216497353 identifies a Mass Save qualified HP - Split System from GE with outdoor unit NS16H24SA5-**A and indoor unit NAM30V2TA5*-**.
ENERGY STAR certified HP - Split System

AHRI 216497354

AHRI 216497354 identifies a Mass Save qualified HP - Split System from GE with outdoor unit NS16H24SA5-**A and indoor unit NCU[C,U]24AT5*-**+TDR.
ENERGY STAR certified HP - Split System

AHRI 216497355

AHRI 216497355 identifies a Mass Save qualified HP - Split System from GE with outdoor unit NS16H24SA5-**A and indoor unit NCU[C,U]24AT5*-**+TDR.
ENERGY STAR certified HP - Split System

AHRI 216497356

AHRI 216497356 identifies a Mass Save qualified HP - Split System from GE with outdoor unit NS16H24SA5-**A and indoor unit NCU[C,U]24AT5*-**+TDR.
ENERGY STAR certified HP - Split System

AHRI 216497357

AHRI 216497357 identifies a Mass Save qualified HP - Split System from GE with outdoor unit NS16H24SA5-**A and indoor unit NCU[C,U]24AT5*-**+TDR.
ENERGY STAR certified HP - Split System

AHRI 216497359

AHRI 216497359 identifies a Mass Save qualified HP - Split System from GE with outdoor unit NS16H24SA5-**A and indoor unit NCU[C,U]24AT5*-**+TDR.
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Service planning

How GreenFlow handles NS16H24SA5 requests

1

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

2

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

3

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

4

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

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Ray

Just had a service call because my tankless water heater stopped working with E110 code. Andrey located the root cause real quick and fixed the issue within half an hour, also gave reasonable recommendations for further maintenance.

Michele Z.

Andrey was professional, prompt, smart, thorough and exceedingly pleasant. We are likely switching our current HVAC company to Green Flow.

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Green Flow and the people who work there are terrific. Vlad and Andre are excellent. Andre was very helpful. He was punctual, respectful, efficient and knowledgeable. He did not try to sell me something I didn’t need ( as others have done before). I was charged $99 which...

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