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Heat pump condensing unit

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GE Appliances Heat pump condensing unit NS18H24HA5

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GE Appliances GE Appliances AHRI Outdoor - Connect Series Side-Discharge Inverter Heat Pump Heat pump condensing unit Repair, maintenance, and replacement planning
GE Appliances NS18H24HA5 product image

Technical Specifications

Product Specs

  • AHRI unit role: Outdoor
  • AHRI model/pattern: NS18H24HA5***
  • AHRI records represented: 303
  • AHRI equipment type: Central HP
  • AHRI tonnage: 1.9833333333333334
  • AHRI refrigerant: R-454B
  • Verified catalog model: NS18H24HA5***
  • Verified product family: Connect Series Side-Discharge Inverter Heat Pump
  • Verified catalog brand: GE Appliances
  • Verified model: NS18H24HA5
  • AHRI model/pattern: NS18H24HA5***
  • Product family: Connect Series Side-Discharge Inverter Heat Pump
  • Nominal capacity: 2 ton
  • Cooling rated capacity: 24,000 BTU/Hr
  • SEER: 18 when paired with NAM24V1TA5S
  • SEER2: 18
  • EER: 12 when paired with NAM24V1TA5S
  • HSPF rating: 10 when paired with NAM24V1TA5S
  • Compressor type: Inverter
  • Refrigerant: R454B
  • Dimensions: 30.13 H x 40.19 W x 17.13 D
  • Net weight: 134.5 lb
  • Approximate shipping weight: 176.4 lb
  • Parts warranty: limited 5-year entire appliance; limited 10-year entire appliance with registration
  • Cold-climate heating down to -22F
  • Side-discharge cabinet for tight-clearance installations
  • 24V thermostat compatible
  • ENERGY STAR certified Connect Series family
  • Official product page: https://www.geappliancesairandwater.com/appliance/2-Ton-Connect-Series-Side-Discharge-Inverter-Heat-Pump-NS18H24HA5
  • Specification guide: https://images.salsify.com/image/upload/s--bf4Uhd2C--/izuhtmuqqay9z9lkiua5.pdf
  • Installation instructions: https://images.salsify.com/image/upload/s--yAjmOoMk--/xapwmzc18ew67wyh8rkn.pdf

Useful troubleshooting details

  • Confirm the installed model and serial number, matched indoor or outdoor equipment, voltage, refrigerant, controls, and AHRI certificate before service or replacement planning.
  • Use the linked AHRI certificates to verify matched-system combinations, rebate conversations, and equipment eligibility before quoting replacement work.
  • Collect photos of the nameplate, equipment access, recent fault history, and comfort symptoms before dispatch or proposal planning.

Certification match

AHRI certificates

View All
Eligible Central HP <5.4 tons

AHRI 216743556

AHRI 216743556 identifies a Mass Save qualified Central HP <5.4 tons from GE Appliances with outdoor unit NS18H24HA5*** and indoor unit NCUC30BT5****+TDR.
Eligible Central HP <5.4 tons

AHRI 216743557

AHRI 216743557 identifies a Mass Save qualified Central HP <5.4 tons from GE Appliances with outdoor unit NS18H24HA5*** and indoor unit NCUC30BT5****+TDR.
Eligible Central HP <5.4 tons

AHRI 216743558

AHRI 216743558 identifies a Mass Save qualified Central HP <5.4 tons from GE Appliances with outdoor unit NS18H24HA5*** and indoor unit NCUC30BT5****+TDR.
Eligible Central HP <5.4 tons

AHRI 216743559

AHRI 216743559 identifies a Mass Save qualified Central HP <5.4 tons from GE Appliances with outdoor unit NS18H24HA5*** and indoor unit NCUC30BT5****+TDR.
Eligible Central HP <5.4 tons

AHRI 216743560

AHRI 216743560 identifies a Mass Save qualified Central HP <5.4 tons from GE Appliances with outdoor unit NS18H24HA5*** and indoor unit NCUC36BT5****+TDR.
Eligible Central HP <5.4 tons

AHRI 216743561

AHRI 216743561 identifies a Mass Save qualified Central HP <5.4 tons from GE Appliances with outdoor unit NS18H24HA5*** and indoor unit NCUC36BT5****+TDR.
Eligible Central HP <5.4 tons

AHRI 216743562

AHRI 216743562 identifies a Mass Save qualified Central HP <5.4 tons from GE Appliances with outdoor unit NS18H24HA5*** and indoor unit NCUC36BT5****+TDR.
Eligible Central HP <5.4 tons

AHRI 216743563

AHRI 216743563 identifies a Mass Save qualified Central HP <5.4 tons from GE Appliances with outdoor unit NS18H24HA5*** and indoor unit NCUC36BT5****+TDR.
Eligible Central HP <5.4 tons

AHRI 216743564

AHRI 216743564 identifies a Mass Save qualified Central HP <5.4 tons from GE Appliances with outdoor unit NS18H24HA5*** and indoor unit NCHC24BT5****+TDR.
Eligible Central HP <5.4 tons

AHRI 216743565

AHRI 216743565 identifies a Mass Save qualified Central HP <5.4 tons from GE Appliances with outdoor unit NS18H24HA5*** and indoor unit NCHC24BT5****+TDR.
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Service planning

How GreenFlow handles NS18H24HA5 requests

1

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

2

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

3

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

4

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

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Neal V.

In an industry that often fraught with contractors taking advantage of homeowners, Andrey was honest with his assessment and willing to install a product acquired elsewhere (most want that margin themselves), patiently answered my questions (I’m an engineer so like to understand what’s happening), and proactively offered practical...

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I needed 2 new AC units and decided to go with high efficiency heat pumps. I chose Greenflow because of the equipment they offered, and the price (2nd lowest quote and much cheaper than the average of all quote we received). Their technicians were very detail oriented and...

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