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Heat pump condensing unit

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GE Appliances Heat pump condensing unit NS18H36HA5

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GE Appliances GE Appliances AHRI Outdoor - Connect Series Side-Discharge Inverter Heat Pump Heat pump condensing unit Repair, maintenance, and replacement planning
GE Appliances NS18H36HA5 product image

Technical Specifications

Product Specs

  • AHRI unit role: Outdoor
  • AHRI model/pattern: NS18H36HA5***
  • AHRI records represented: 428
  • AHRI equipment type: Central HP
  • AHRI tonnage: 2.816666666666667
  • AHRI refrigerant: R-454B
  • Verified catalog model: NS18H36HA5***
  • Verified product family: Connect Series Side-Discharge Inverter Heat Pump
  • Verified catalog brand: GE Appliances
  • Verified model: NS18H36HA5
  • AHRI model/pattern: NS18H36HA5***
  • Product family: Connect Series Side-Discharge Inverter Heat Pump
  • Nominal capacity: 3 ton
  • Cooling rated capacity: 36,000 BTU/Hr
  • SEER: 19 when paired with NAM36V1TA5S
  • SEER2: 18
  • EER: 11.7 when paired with NAM36V1TA5S
  • HSPF rating: 9.5 when paired with NAM36V1TA5S
  • Compressor type: Inverter
  • Refrigerant: R454B
  • Dimensions: 33.06 H x 43.13 W x 19.88 D
  • Net weight: 167.5 lb
  • Approximate shipping weight: 213.8 lb
  • Parts warranty: limited 5-year entire appliance; limited 10-year entire appliance with registration
  • Cold-climate heating down to -22F
  • Side-discharge cabinet for tight-clearance installations
  • 24V thermostat compatible
  • ENERGY STAR certified Connect Series family
  • Official product page: https://www.geappliancesairandwater.com/appliance/3-Ton-Connect-Series-Side-Discharge-Inverter-Heat-Pump-NS18H36HA5
  • Specification guide: https://images.salsify.com/image/upload/s--bf4Uhd2C--/izuhtmuqqay9z9lkiua5.pdf
  • Installation instructions: https://images.salsify.com/image/upload/s--yAjmOoMk--/xapwmzc18ew67wyh8rkn.pdf

Useful troubleshooting details

  • Confirm the installed model and serial number, matched indoor or outdoor equipment, voltage, refrigerant, controls, and AHRI certificate before service or replacement planning.
  • Use the linked AHRI certificates to verify matched-system combinations, rebate conversations, and equipment eligibility before quoting replacement work.
  • Collect photos of the nameplate, equipment access, recent fault history, and comfort symptoms before dispatch or proposal planning.

Certification match

AHRI certificates

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Eligible Central HP <5.4 tons

AHRI 216743572

AHRI 216743572 identifies a Mass Save qualified Central HP <5.4 tons from GE Appliances with outdoor unit NS18H36HA5*** and indoor unit NCUC30BT5****+TDR.
Eligible Central HP <5.4 tons

AHRI 216743573

AHRI 216743573 identifies a Mass Save qualified Central HP <5.4 tons from GE Appliances with outdoor unit NS18H36HA5*** and indoor unit NCUC30BT5****+TDR.
Eligible Central HP <5.4 tons

AHRI 216743574

AHRI 216743574 identifies a Mass Save qualified Central HP <5.4 tons from GE Appliances with outdoor unit NS18H36HA5*** and indoor unit NCUC30BT5****+TDR.
Eligible Central HP <5.4 tons

AHRI 216743575

AHRI 216743575 identifies a Mass Save qualified Central HP <5.4 tons from GE Appliances with outdoor unit NS18H36HA5*** and indoor unit NCUC30BT5****+TDR.
Eligible Central HP <5.4 tons

AHRI 216743576

AHRI 216743576 identifies a Mass Save qualified Central HP <5.4 tons from GE Appliances with outdoor unit NS18H36HA5*** and indoor unit NCUC36BT5****+TDR.
Eligible Central HP <5.4 tons

AHRI 216743577

AHRI 216743577 identifies a Mass Save qualified Central HP <5.4 tons from GE Appliances with outdoor unit NS18H36HA5*** and indoor unit NCUC36BT5****+TDR.
Eligible Central HP <5.4 tons

AHRI 216743578

AHRI 216743578 identifies a Mass Save qualified Central HP <5.4 tons from GE Appliances with outdoor unit NS18H36HA5*** and indoor unit NCUC36BT5****+TDR.
Eligible Central HP <5.4 tons

AHRI 216743579

AHRI 216743579 identifies a Mass Save qualified Central HP <5.4 tons from GE Appliances with outdoor unit NS18H36HA5*** and indoor unit NCUC36BT5****+TDR.
Eligible Central HP <5.4 tons

AHRI 216743580

AHRI 216743580 identifies a Mass Save qualified Central HP <5.4 tons from GE Appliances with outdoor unit NS18H36HA5*** and indoor unit NCHC30BT5****+TDR.
Eligible Central HP <5.4 tons

AHRI 216743581

AHRI 216743581 identifies a Mass Save qualified Central HP <5.4 tons from GE Appliances with outdoor unit NS18H36HA5*** and indoor unit NCHC30BT5****+TDR.
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Service planning

How GreenFlow handles NS18H36HA5 requests

1

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

2

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

3

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

4

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

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