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Heat pump condensing unit

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GE Appliances Heat pump condensing unit NS18H60HA5

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GE Appliances GE Appliances AHRI Outdoor - Connect Series Side-Discharge Inverter Heat Pump Heat pump condensing unit Repair, maintenance, and replacement planning
GE Appliances NS18H60HA5 product image

Technical Specifications

Product Specs

  • AHRI unit role: Outdoor
  • AHRI model/pattern: NS18H60HA5***
  • AHRI records represented: 446
  • AHRI equipment type: Central HP
  • AHRI tonnage: 3.6666666666666665
  • AHRI refrigerant: R-454B
  • Verified catalog model: NS18H60HA5***
  • Verified product family: Connect Series Side-Discharge Inverter Heat Pump
  • Verified catalog brand: GE Appliances
  • Verified model: NS18H60HA5
  • AHRI model/pattern: NS18H60HA5***
  • Product family: Connect Series Side-Discharge Inverter Heat Pump
  • Nominal capacity: 4 or 5 ton
  • Cooling rated capacity: 48,000/60,000 BTU/Hr
  • SEER: 18 when paired with NAM48V1TA5S; 17 when paired with NAM60V1TA5S
  • SEER2: 18
  • EER: 11.7 when paired with NAM48V1TA5S; 10 when paired with NAM60V1TA5S
  • HSPF rating: 9.5 when paired with NAM48V1TA5S; 9.4 when paired with NAM60V1TA5S
  • Compressor type: Inverter
  • Refrigerant: R454B
  • Dimensions: 56.31 H x 41.63 W x 19.88 D
  • Net weight: 257.9 lb
  • Approximate shipping weight: 306.4 lb
  • Parts warranty: limited 5-year entire appliance; limited 10-year entire appliance with registration
  • Cold-climate heating down to -22F
  • Side-discharge cabinet for tight-clearance installations
  • 24V thermostat compatible
  • ENERGY STAR certified Connect Series family
  • Official product page: https://www.geappliancesairandwater.com/appliance/4-5-Ton-Connect-Series-Side-Discharge-Inverter-Heat-Pump-NS18H60HA5
  • Specification guide: https://images.salsify.com/image/upload/s--bf4Uhd2C--/izuhtmuqqay9z9lkiua5.pdf
  • Installation instructions: https://images.salsify.com/image/upload/s--yAjmOoMk--/xapwmzc18ew67wyh8rkn.pdf

Useful troubleshooting details

  • Confirm the installed model and serial number, matched indoor or outdoor equipment, voltage, refrigerant, controls, and AHRI certificate before service or replacement planning.
  • Use the linked AHRI certificates to verify matched-system combinations, rebate conversations, and equipment eligibility before quoting replacement work.
  • Collect photos of the nameplate, equipment access, recent fault history, and comfort symptoms before dispatch or proposal planning.

Certification match

AHRI certificates

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Eligible Central HP <5.4 tons

AHRI 216743591

AHRI 216743591 identifies a Mass Save qualified Central HP <5.4 tons from GE Appliances with outdoor unit NS18H60HA5*** and indoor unit NCUC48CT5****+TDR.
Eligible Central HP <5.4 tons

AHRI 216743592

AHRI 216743592 identifies a Mass Save qualified Central HP <5.4 tons from GE Appliances with outdoor unit NS18H60HA5*** and indoor unit NCUC48CT5****+TDR.
Eligible Central HP <5.4 tons

AHRI 216743593

AHRI 216743593 identifies a Mass Save qualified Central HP <5.4 tons from GE Appliances with outdoor unit NS18H60HA5*** and indoor unit NCUC48CT5****+TDR.
Eligible Central HP <5.4 tons

AHRI 216743594

AHRI 216743594 identifies a Mass Save qualified Central HP <5.4 tons from GE Appliances with outdoor unit NS18H60HA5*** and indoor unit NCUC48CT5****+TDR.
Eligible Central HP <5.4 tons

AHRI 216743595

AHRI 216743595 identifies a Mass Save qualified Central HP <5.4 tons from GE Appliances with outdoor unit NS18H60HA5*** and indoor unit NCUC49CT5****+TDR.
Eligible Central HP <5.4 tons

AHRI 216743596

AHRI 216743596 identifies a Mass Save qualified Central HP <5.4 tons from GE Appliances with outdoor unit NS18H60HA5*** and indoor unit NCUC49CT5****+TDR.
Eligible Central HP <5.4 tons

AHRI 216743597

AHRI 216743597 identifies a Mass Save qualified Central HP <5.4 tons from GE Appliances with outdoor unit NS18H60HA5*** and indoor unit NCUC49CT5****+TDR.
Eligible Central HP <5.4 tons

AHRI 216743598

AHRI 216743598 identifies a Mass Save qualified Central HP <5.4 tons from GE Appliances with outdoor unit NS18H60HA5*** and indoor unit NCUC49CT5****+TDR.
Eligible Central HP <5.4 tons

AHRI 216743599

AHRI 216743599 identifies a Mass Save qualified Central HP <5.4 tons from GE Appliances with outdoor unit NS18H60HA5*** and indoor unit NCHC42CT5****+TDR.
Eligible Central HP <5.4 tons

AHRI 216743600

AHRI 216743600 identifies a Mass Save qualified Central HP <5.4 tons from GE Appliances with outdoor unit NS18H60HA5*** and indoor unit NCHC42CT5****+TDR.
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Service planning

How GreenFlow handles NS18H60HA5 requests

1

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

2

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

3

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

4

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

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Our Happy Customers

Sharad W.

Green Flow and the people who work there are terrific. Vlad and Andre are excellent. Andre was very helpful. He was punctual, respectful, efficient and knowledgeable. He did not try to sell me something I didn’t need ( as others have done before). I was charged $99 which...

Jack B.

Andrey always does a great job.

Melissa S.

The repair person came quickly and was super efficient and polite, and showed me what to do next time. He gave my dog a quick pay and was off again.

Michael C.

always available, easy to get a hold of, as a property manager I get lots no heat emergency, usually get to it same day or next day

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