Heat pump condensing unit

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GE Appliances Heat pump condensing unit NS19H36MA5

GE Appliances GE Appliances AHRI Outdoor - 19 SEER2 Inverter Heat Pump Heat pump condensing unit Repair, maintenance, and replacement planning
GE Appliances NS19H36MA5 product image

Technical Specifications

Product Specs

  • AHRI unit role: Outdoor
  • AHRI model/pattern: NS19H36MA5-**A
  • AHRI records represented: 150
  • AHRI equipment type: Central HP
  • AHRI tonnage: 1.9166666666666667
  • AHRI refrigerant: R-454B
  • Verified catalog model: NS19H36MA5-**A
  • Verified product family: 19 SEER2 Inverter Heat Pump
  • Verified catalog brand: GE Appliances
  • Verified model: NS19H36MA5
  • AHRI model/pattern: NS19H36MA5-**A
  • Product family: 19 SEER2 Inverter Heat Pump
  • Nominal capacity: 2 or 3 ton
  • Cooling rated capacity: 24,000/36,000 BTU nominal cooling capacity
  • SEER:
  • SEER2: 19
  • Compressor type: Inverter
  • Refrigerant: R454B
  • Dimensions: 33.75 H x 29.38 W x 31.25 D
  • Net weight: 328 lb
  • Approximate shipping weight: 338 lb
  • Parts warranty: limited 5-year entire appliance; limited 10-year entire appliance with registration
  • High-efficiency inverter compressor
  • Outdoor heat-pump unit
  • R454B refrigerant
  • Limited 10-year entire appliance warranty with registration
  • Official product page: https://www.geappliances.com/appliance/2-3-Ton-19-SEER2-Inverter-Heat-Pump-NS19H36MA5
  • Specification guide: https://images.salsify.com/image/upload/s--1zHAqfNW--/hsbx8cvbznyznau87vrh.pdf
  • Installation instructions: https://images.salsify.com/image/upload/s--2ICabf36--/220bc916c158de684c88c704777290351ec253ea.pdf

Useful troubleshooting details

  • Confirm the installed model and serial number, matched indoor or outdoor equipment, voltage, refrigerant, controls, and AHRI certificate before service or replacement planning.
  • Use the linked AHRI certificates to verify matched-system combinations, rebate conversations, and equipment eligibility before quoting replacement work.
  • Collect photos of the nameplate, equipment access, recent fault history, and comfort symptoms before dispatch or proposal planning.

Certification match

AHRI certificates

View All
Eligible Central HP <5.4 tons

AHRI 217733150

AHRI 217733150 identifies a Mass Save qualified Central HP <5.4 tons from GE with outdoor unit NS19H36MA5-**A and indoor unit NCU[C,U]24BT5*-**+TDR.

Eligible Central HP <5.4 tons

AHRI 217733164

AHRI 217733164 identifies a Mass Save qualified Central HP <5.4 tons from GE with outdoor unit NS19H36MA5-**A and indoor unit NCU[C,U]24AT5*-**+TDR.

ENERGY STAR certified HP - Split System

AHRI 217732941

AHRI 217732941 identifies a Mass Save qualified HP - Split System from GE with outdoor unit NS19H36MA5-**A and indoor unit NAM24V2TA5*-**.

ENERGY STAR certified HP - Split System

AHRI 217732942

AHRI 217732942 identifies a Mass Save qualified HP - Split System from GE with outdoor unit NS19H36MA5-**A and indoor unit NAM30V2TA5*-**.

ENERGY STAR certified HP - Split System

AHRI 217732943

AHRI 217732943 identifies a Mass Save qualified HP - Split System from GE with outdoor unit NS19H36MA5-**A and indoor unit NCU[C,U]36BT5*-**+TDR.

ENERGY STAR certified HP - Split System

AHRI 217732944

AHRI 217732944 identifies a Mass Save qualified HP - Split System from GE with outdoor unit NS19H36MA5-**A and indoor unit NCU[C,U]36BT5*-**+TDR.

ENERGY STAR certified HP - Split System

AHRI 217732945

AHRI 217732945 identifies a Mass Save qualified HP - Split System from GE with outdoor unit NS19H36MA5-**A and indoor unit NCU[C,U]36BT5*-**+TDR.

ENERGY STAR certified HP - Split System

AHRI 217732946

AHRI 217732946 identifies a Mass Save qualified HP - Split System from GE with outdoor unit NS19H36MA5-**A and indoor unit NCU[C,U]36BT5*-**+TDR.

ENERGY STAR certified HP - Split System

AHRI 217732947

AHRI 217732947 identifies a Mass Save qualified HP - Split System from GE with outdoor unit NS19H36MA5-**A and indoor unit NCU[C,U]36BT5*-**+TDR.

ENERGY STAR certified HP - Split System

AHRI 217732948

AHRI 217732948 identifies a Mass Save qualified HP - Split System from GE with outdoor unit NS19H36MA5-**A and indoor unit NCU[C,U]36AT5*-**+TDR.

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Service planning

How GreenFlow handles NS19H36MA5 requests

1

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

2

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

3

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

4

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

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