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Heil Heat pump B5H0V Ion™ 20 Variable-Speed Heat Pump

Heil Residential HVAC Heat pump Repair, maintenance, and replacement planning
Heil B5H0V Ion™ 20 Variable-Speed Heat Pump product image

Technical Specifications

Product Specs

  • Brand: Heil
  • Official model: B5H0V
  • Official product name: Ion™ 20 Variable-Speed Heat Pump
  • Product category: heat-pumps
  • Series: premium
  • Cooling Efficiency = Up to 20 SEER2 / 11.5 EER2
  • Heating Efficiency = Up to 9.5 HSPF2
  • Sound level= As low as 54 decibels
  • Enhanced home comfort levels
  • Quiet Operation
  • Communicating Capability
  • If compressor, coil or heat exchanger fails due to defect during the applicable No Hassle Replacement limited warranty time period, a one-time replacement with a comparable unit will be provided.
  • Quiet performance (as low as 54 decibels)
  • Variable-speed fan works with compressor for best levels of quiet, efficient operation
  • Heating operation down to -11⁰F; full cooling capacity up to 125°F.
  • Quiet Mode feature allow homeowners to limit the units sound level from the wall control – ensuring quiet time on your patio and an uninterrupted night sleep
  • New advanced defrost uses the latest in heat pump technology to only run when needed and to stop defrost only when the coil is free of frost.
  • Your dealer can remotely monitor and troubleshoot your HVAC system, protecting your investment and providing efficient and reliable service
  • Over-the-air software updates can reduce or eliminate service calls while ensuring optimum system performance and home comfort. Always have access to the latest performance enhancements and upgrades.
  • Durably built with tight wire grille and protective corner posts to withstand bad weather and debris
  • Designed for corrosion resistance and lasting performance
  • R-454B refrigerant continues our legacy of dedication to environmental stewardship. This refrigerant achieves a remarkable 75% reduction in global warming potential while preserving the non-ozone depleting properties of our previous refrigerant.
  • Wi-Fi® enabled remote access with the Ion™ Black System Control 1
  • 10-Year No Hassle Replacement™ Limited Warranty ±
  • 10-Year Parts Limited Warranty +
  • High-efficiency variable-speed compressor
  • High-efficiency variable-speed fan motor
  • Advanced electronic control quietly switches between heating, cooling and defrost modes
  • System protecting high pressure switch, low pressure transducer and filter drier
  • Durable, protective tight wire grille panels allow easy coil cleaning; corner posts for extra strength and style
  • Official source: Heil product page
  • Model or series: B5H0V Ion™ 20 Variable-Speed Heat Pump
  • Equipment type: Heat pump
  • Product group: Residential HVAC
  • System role: Heat pump equipment for heating and cooling
  • Application: Residential, light-commercial, or managed-property comfort applications
  • Compatibility check: Match with compatible indoor unit, coil or air handler, controls, refrigerant, voltage, and capacity.
  • Verified source: heil-hvac.com

Useful troubleshooting details

  • Confirm the outdoor heat pump model, serial number, matched indoor equipment, auxiliary heat setup, thermostat or communicating control, refrigerant, voltage, and capacity.
  • Share no-heat, no-cooling, outdoor icing, defrost behavior, short cycling, weak airflow, control alerts, or unusual noise.
  • For upgrade planning, note whether the project involves ducted, ductless, hybrid, cold-climate, or fossil-fuel-to-heat-pump options.

Service planning

How GreenFlow handles B5H0V Ion™ 20 Variable-Speed Heat Pump requests

1

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

2

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

3

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

4

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

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