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Heil Heat pump B5H6S Ion™ 16 Heat Pump

Heil Residential HVAC Heat pump Repair, maintenance, and replacement planning
Heil B5H6S Ion™ 16 Heat Pump product image

Technical Specifications

Product Specs

  • Brand: Heil
  • Official model: B5H6S
  • Official product name: Ion™ 16 Heat Pump
  • Product category: heat-pumps
  • Series: premium
  • Cooling Efficiency = Up to 16 SEER2 / Up to 13 EER2
  • Heating Efficiency = Up to 7.8 HSPF2
  • Sound level= As low as 67 decibels
  • Quiet Operation
  • Communicating Capability
  • If compressor, coil or heat exchanger fails due to defect during the applicable No Hassle Replacement limited warranty time period, a one-time replacement with a comparable unit will be provided.
  • Timely registration required for 10-year parts limited warranty. Limited warranty period is 5 years if not registered within 90 days of installation. Jurisdictions where warranty benefits cannot be conditioned on registration will receive the registered limited warranty periods. Please see warranty certificate for further details and restrictions.
  • Single-stage compressor operation
  • Dual fuel capable with a compatible gas furnace and thermostat for energy-saving heating
  • Durably built with tight wire grille and protective corner posts to withstand bad weather and debris
  • Designed for corrosion resistance and lasting performance
  • Wi-Fi ® enabled remote access with the Ion™ Black System Control 1
  • R-454B refrigerant continues our legacy of dedication to environmental stewardship. This refrigerant achieves a remarkable 75% reduction in global warming potential while preserving the non-ozone depleting properties of our previous refrigerant.
  • 5-Year No Hassle Replacement™ Limited Warranty +
  • 10-Year Parts Limited Warranty ±
  • Efficient, single-stage scroll compressor
  • Single-speed fan motor
  • Advanced electronic control quietly switches between heating, cooling and defrost modes
  • System protecting filter drier
  • Durable, protective tight wire grille panels allow easy coil cleaning; corner posts for extra strength and style
  • High-gloss, baked-on powder coat finish over galvanized steel - Sound-reducing features: soft-mounted compressor, acoustic-absorbing compressor blanket, and Quiet Shift 2 defrost
  • Compatible control: Ion™ Black System Control installed as part of a complete Ion communicating system for full function and efficiency capability, Wi-Fi ® remote access convenience, and intelligent diagnostics
  • Lower global warming potential R-454B refrigerant
  • Cooling Capacity: 1.5-5 tons
  • Official source: Heil product page
  • Model or series: B5H6S Ion™ 16 Heat Pump
  • Equipment type: Heat pump
  • Product group: Residential HVAC
  • System role: Heat pump equipment for heating and cooling
  • Application: Residential, light-commercial, or managed-property comfort applications
  • Compatibility check: Match with compatible indoor unit, coil or air handler, controls, refrigerant, voltage, and capacity.
  • Verified source: heil-hvac.com

Useful troubleshooting details

  • Confirm the outdoor heat pump model, serial number, matched indoor equipment, auxiliary heat setup, thermostat or communicating control, refrigerant, voltage, and capacity.
  • Share no-heat, no-cooling, outdoor icing, defrost behavior, short cycling, weak airflow, control alerts, or unusual noise.
  • For upgrade planning, note whether the project involves ducted, ductless, hybrid, cold-climate, or fossil-fuel-to-heat-pump options.

Service planning

How GreenFlow handles B5H6S Ion™ 16 Heat Pump requests

1

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

2

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

3

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

4

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

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