Ductless HVAC

Heil Ductless HVAC D5CMHA Deluxe Multi-Zone Heat Pump

Schedule Service Check Availability

Heil Ductless and mini-split HVAC Ductless HVAC Repair, maintenance, and replacement planning

Technical Specifications

Product Specs

Brand: Heil
Official model: D5CMHA
Official product name: Deluxe Multi-Zone Heat Pump
Product category: ductless-systems
Series: Premium
Cooling Efficiency = Up to 25 SEER2/15 EER2
Heating Efficiency = Up to 11.3 HSPF2
Timely registration required for 10-year parts limited warranty. Limited warranty period is 5 years if not registered within 90 days of installation. Jurisdictions where warranty benefits cannot be conditioned on registration will receive the registered limited warranty periods. Please see warranty certificate for further details and restrictions.
If compressor, coil or heat exchanger fails due to defect during the applicable No Hassle Replacement limited warranty time period, a one-time replacement with a comparable unit will be provided.
Built-in basepan heater
Condenser high-temperature protection
Refrigerant leakage detection
Quiet outdoor operation
Anti-corrosive fin coating
R-454B refrigerant continues our legacy of dedication to environmental stewardship. This refrigerant achieves a remarkable 75% reduction in global warming potential while preserving the non-ozone depleting properties of our previous refrigerant.
One additional indoor unit can be attached
10-Year Parts Limited Warranty 2
10-Year No Hassle Replacement Limited Warranty™ 3
Up to 25 SEER2
Up to 15 EER2
Up to 11.3 HSPF2
Outdoor sound: as low as 61 decibels 1
Cooling operating range -22°~122° F (-30°~50° C)
Heating operating range -22°~75° F (-30°~24° C)
Up to 116% heating capacity at 5° F (-15° C) (Sizes 30 & 48)
Total piping lengths range from 197 ft. to 262.5 ft. depending on unit size
Vertical Lift/Drop piping Length 49~65 ft
Official source: Heil product page
Model or series: D5CMHA Deluxe Multi-Zone Heat Pump
Equipment type: Ductless HVAC
Product group: Ductless and mini-split HVAC
System role: Ductless or mini-split system equipment
Application: Residential, light-commercial, or zone-control comfort applications
Compatibility check: Match with compatible indoor unit, coil or air handler, controls, refrigerant, voltage, and capacity.
Verified source: heil-hvac.com

Useful troubleshooting details

Confirm the exact D5CMHA Ductless HVAC model number, serial number, capacity, voltage, refrigerant or fuel type, controls, and matched equipment.
Share current symptoms, alerts or error codes, recent maintenance, access notes, and whether the issue is urgent or planned.
For replacement planning, note comfort goals, existing equipment age, and any heat-pump, electrification, or rebate-related questions.

Service planning

How GreenFlow handles D5CMHA Deluxe Multi-Zone Heat Pump requests

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

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Our Happy Customers

Sharad W.

Green Flow and the people who work there are terrific. Vlad and Andre are excellent. Andre was very helpful. He was punctual, respectful, efficient and knowledgeable. He did not try to sell me something I didn’t need ( as others have done before). I was charged $99 which...

Jahangir R.

They were very organized to communicate and be on time to come to look at my air condition to fix it.

Neal V.

In an industry that often fraught with contractors taking advantage of homeowners, Andrey was honest with his assessment and willing to install a product acquired elsewhere (most want that margin themselves), patiently answered my questions (I’m an engineer so like to understand what’s happening), and proactively offered practical...

Randy J.

Thanks to Andrey for an amazingly quick response to my request for a service call. He diagnosed and fixed my issue within 24 hours of my asking for help. Excellent service. Thanks.

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