Ductless HVAC

Heil Ductless HVAC D5CPRA Deluxe Heat Pump

Schedule Service Check Availability

Heil Ductless and mini-split HVAC Ductless HVAC Repair, maintenance, and replacement planning

Technical Specifications

Product Specs

Brand: Heil
Official model: D5CPRA
Official product name: Deluxe Heat Pump
Product category: ductless-systems
Series: Premium
Cooling Efficiency = Up to 33.1 SEER2/17.5 EER2
Heating Efficiency = Up to 29 HSPF2
Timely registration required for 10-year parts limited warranty. Limited warranty period is 5 years if not registered within 90 days of installation. Jurisdictions where warranty benefits cannot be conditioned on registration will receive the registered limited warranty periods. Please see warranty certificate for further details and restrictions.
If compressor, coil or heat exchanger fails due to defect during the applicable No Hassle Replacement limited warranty time period, a one-time replacement with a comparable unit will be provided.
Built-in basepan heater
Auto-restart function
Refrigerant leakage detection
Quiet outdoor operation
Anti-corrosive fin coating
R-454B refrigerant continues our legacy of dedication to environmental stewardship. This refrigerant achieves a remarkable 75% reduction in global warming potential while preserving the non-ozone depleting properties of our previous refrigerant.
10-Year Parts Limited Warranty 2
10-Year No Hassle Replacement Limited Warranty™ 3
Up to 33.1 SEER2
Up to 17.5 EER2
Up to 29 HSPF2
Outdoor sound: as low as 57 decibels 1
Cooling operating range -22° ~ 122° F (-30° ~ 50° C)
Heating operating range -22° ~ 75° F (-25° ~ 24° C)
100% Cooling capacity at -22° F (-30° C)
Up to 75% of Heating capacity at -22° F (-30° C)
Piping length: Up to 98 ft (30m)
Inverter compressor
Official source: Heil product page
Model or series: D5CPRA Deluxe Heat Pump
Equipment type: Ductless HVAC
Product group: Ductless and mini-split HVAC
System role: Ductless or mini-split system equipment
Application: Residential, light-commercial, or zone-control comfort applications
Compatibility check: Match with compatible indoor unit, coil or air handler, controls, refrigerant, voltage, and capacity.
Verified source: heil-hvac.com

Useful troubleshooting details

Confirm the exact D5CPRA Ductless HVAC model number, serial number, capacity, voltage, refrigerant or fuel type, controls, and matched equipment.
Share current symptoms, alerts or error codes, recent maintenance, access notes, and whether the issue is urgent or planned.
For replacement planning, note comfort goals, existing equipment age, and any heat-pump, electrification, or rebate-related questions.

Service planning

How GreenFlow handles D5CPRA Deluxe Heat Pump requests

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

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Our Happy Customers

Ray

Just had a service call because my tankless water heater stopped working with E110 code. Andrey located the root cause real quick and fixed the issue within half an hour, also gave reasonable recommendations for further maintenance.

Anna G.

They quickly identified the issue with the heating system and fixed it efficiently. He explained everything clearly and made sure I understood what was going on. Very professional and reliable, extremely satisfied with the service.

Jenny W.

Great service! On time, knowledgeable & professional

John F.

I needed 2 new AC units and decided to go with high efficiency heat pumps. I chose Greenflow because of the equipment they offered, and the price (2nd lowest quote and much cheaper than the average of all quote we received). Their technicians were very detail oriented and...

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