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Heil Heat pump N5H9V Performance 19 Variable-Speed Heat Pump

Heil Residential HVAC Heat pump Repair, maintenance, and replacement planning
Heil N5H9V Performance 19 Variable-Speed Heat Pump product image

Technical Specifications

Product Specs

  • Brand: Heil
  • Official model: N5H9V
  • Official product name: Performance 19 Variable-Speed Heat Pump
  • Product category: heat-pumps
  • Series: Value
  • Cooling Efficiency = Up to 19 SEER2 / 14 EER2
  • Heating Efficiency = Up to 10 HSPF2
  • Sound = As low as 57 decibels
  • High Efficiency
  • Quiet Operation
  • Timely registration required for 10-year parts limited warranty. Limited warranty period is 5 years if not registered within 90 days of installation. Jurisdictions where warranty benefits cannot be conditioned on registration will receive the registered limited warranty periods. Please see warranty certificate for further details and restrictions.
  • Stay cool all summer with up to 19 SEER2 / 14 EER2 energy-efficient performance.
  • Enjoy efficient electric heating deep into winter with up to 10 HSPF2 heating efficiency.
  • With low-ambient heating capability down to -10°F, this unit keeps your home warm and comfortable even on the coldest days.
  • Variable-stage operation runs longer, steadier comfort cycles on low stage for greater efficiency and consistent temperatures. Pair it with the Ion™ Gray Smart Thermostat Featuring SmartSense™ for more precise variable-speed control.
  • Enhanced dehumidification during summer helps you stay comfortable without lowering your temperature setpoint. When paired with the Ion™ Gray Smart Thermostat Featuring SmartSense™, the system automatically adjusts based on indoor humidity.
  • An advanced defrost feature uses smart sensor technology to operate only when needed, saving energy and maintaining comfort.
  • Enjoy Wi-Fi® remote access with the Ion™ Gray Smart Thermostat Featuring SmartSense™ giving you full programming and control from virtually anywhere.
  • SmartSense technology provides your dealer with the data they need to troubleshoot, diagnosis, and possibly correct an issue without stepping foot into the home
  • Dual fuel capable with a compatible gas furnace and thermostat for energy-saving heating
  • Durably built to withstand bad weather and debris
  • Designed for corrosion resistance and lasting performance
  • Over-the-air software updates available when an Ion™ SmartSense™ thermostat is installed and connected to Wi-Fi
  • Factory-installed sound blanket included
  • 10-Year Parts Limited Warranty +
  • High-efficiency variable-speed scroll compressor
  • Variable-speed fan motor
  • System protecting high-and low-pressure switches and filter drier
  • Durable, protective inlet grille panels allow easy coil cleaning
  • Official source: Heil product page
  • Model or series: N5H9V Performance 19 Variable-Speed Heat Pump
  • Equipment type: Heat pump
  • Product group: Residential HVAC
  • System role: Heat pump equipment for heating and cooling
  • Application: Residential, light-commercial, or managed-property comfort applications
  • Compatibility check: Match with compatible indoor unit, coil or air handler, controls, refrigerant, voltage, and capacity.
  • Verified source: heil-hvac.com

Useful troubleshooting details

  • Confirm the outdoor heat pump model, serial number, matched indoor equipment, auxiliary heat setup, thermostat or communicating control, refrigerant, voltage, and capacity.
  • Share no-heat, no-cooling, outdoor icing, defrost behavior, short cycling, weak airflow, control alerts, or unusual noise.
  • For upgrade planning, note whether the project involves ducted, ductless, hybrid, cold-climate, or fossil-fuel-to-heat-pump options.

Service planning

How GreenFlow handles N5H9V Performance 19 Variable-Speed Heat Pump requests

1

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

2

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

3

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

4

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

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