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Heat pump condensing unit

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Johnson Controls Heat pump condensing unit HH860E2S11

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Johnson Controls Johnson Controls AHRI Outdoor - HH8 side-discharge modulating heat pump Heat pump condensing unit Repair, maintenance, and replacement planning
Johnson Controls HH860E2S11 product image

Technical Specifications

Product Specs

  • AHRI unit role: Outdoor
  • AHRI model/pattern: HH860E2S11
  • AHRI records represented: 437
  • AHRI equipment type: Central HP
  • AHRI tonnage: 4.5
  • AHRI refrigerant: R-454B
  • Verified catalog model: HH860E2S11
  • Verified product family: HH8 side-discharge modulating heat pump
  • Verified catalog brand: Johnson Controls
  • Verified model: HH860E2S11
  • Product family: HH8 side-discharge modulating heat pump
  • Nominal capacity: 5 ton
  • Nominal cooling capacity: 60,000 BTU nominal cooling capacity
  • Cooling efficiency: up to 18 SEER2
  • Compressor: twin rotary, modulating
  • Refrigerant: R-454B
  • Sound level: as low as 54 dBA
  • Dimensions: 57.5Hx38.43Wx13D
  • Max fuse/breaker: 45A
  • Copper line: 3/8 in. x 7/8 in.
  • Warranty: up to 10-year limited parts and compressor warranty with registration
  • Model-specific reference: https://www.yorknow.com/hh860e2s11.html
  • Technical guide: https://www.yorknow.com/pub/media/documentation/hh8_techguide.pdf

Useful troubleshooting details

  • Confirm the installed model and serial number, matched indoor or outdoor equipment, voltage, refrigerant, controls, and AHRI certificate before service or replacement planning.
  • Use the linked AHRI certificates to verify matched-system combinations, rebate conversations, and equipment eligibility before quoting replacement work.
  • Collect photos of the nameplate, equipment access, recent fault history, and comfort symptoms before dispatch or proposal planning.

Certification match

AHRI certificates

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Eligible Central HP <5.4 tons

AHRI 214395395

AHRI 214395395 identifies a Mass Save qualified Central HP <5.4 tons from JOHNSON CONTROLS with outdoor unit HH860E2S11 and indoor unit JHC60C5CH2SS1.
Eligible Central HP <5.4 tons

AHRI 214395403

AHRI 214395403 identifies a Mass Save qualified Central HP <5.4 tons from JOHNSON CONTROLS with outdoor unit HH860E2S11 and indoor unit JHC48C5CG2SS1.
Eligible Central HP <5.4 tons

AHRI 214396298

AHRI 214396298 identifies a Mass Save qualified Central HP <5.4 tons from JOHNSON CONTROLS with outdoor unit HH860E2S11 and indoor unit CTM60C5CHS1.
Eligible Central HP <5.4 tons

AHRI 214396303

AHRI 214396303 identifies a Mass Save qualified Central HP <5.4 tons from JOHNSON CONTROLS with outdoor unit HH860E2S11 and indoor unit CTF60C5CHS1.
Eligible Central HP <5.4 tons

AHRI 214396309

AHRI 214396309 identifies a Mass Save qualified Central HP <5.4 tons from JOHNSON CONTROLS with outdoor unit HH860E2S11 and indoor unit CTF60C5CHS1.
Eligible Central HP <5.4 tons

AHRI 214396316

AHRI 214396316 identifies a Mass Save qualified Central HP <5.4 tons from JOHNSON CONTROLS with outdoor unit HH860E2S11 and indoor unit CTM60D5CHS1.
Eligible Central HP <5.4 tons

AHRI 214396321

AHRI 214396321 identifies a Mass Save qualified Central HP <5.4 tons from JOHNSON CONTROLS with outdoor unit HH860E2S11 and indoor unit CTM60C5CHS1+JME16C2SN1.
Eligible Central HP <5.4 tons

AHRI 214396326

AHRI 214396326 identifies a Mass Save qualified Central HP <5.4 tons from JOHNSON CONTROLS with outdoor unit HH860E2S11 and indoor unit CTM60C5CHS1+JMC17C2SN1.
Eligible Central HP <5.4 tons

AHRI 214396331

AHRI 214396331 identifies a Mass Save qualified Central HP <5.4 tons from JOHNSON CONTROLS with outdoor unit HH860E2S11 and indoor unit CTM60C5CHS1.
Eligible Central HP <5.4 tons

AHRI 214396336

AHRI 214396336 identifies a Mass Save qualified Central HP <5.4 tons from JOHNSON CONTROLS with outdoor unit HH860E2S11 and indoor unit CTM60C5CHS1.
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Service planning

How GreenFlow handles HH860E2S11 requests

1

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

2

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

3

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

4

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

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Our Happy Customers

Jenny W.

Great service! On time, knowledgeable & professional

Neal V.

In an industry that often fraught with contractors taking advantage of homeowners, Andrey was honest with his assessment and willing to install a product acquired elsewhere (most want that margin themselves), patiently answered my questions (I’m an engineer so like to understand what’s happening), and proactively offered practical...

Michael C.

always available, easy to get a hold of, as a property manager I get lots no heat emergency, usually get to it same day or next day

Anna G.

They quickly identified the issue with the heating system and fixed it efficiently. He explained everything clearly and made sure I understood what was going on. Very professional and reliable, extremely satisfied with the service.

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