Heat pump condensing unit

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Johnson Controls Heat pump condensing unit XH624E2S11

Johnson Controls Johnson Controls AHRI Outdoor - XH6 16 SEER2 Two-Stage Heat Pump Heat pump condensing unit Repair, maintenance, and replacement planning
Johnson Controls XH624E2S11 product image

Technical Specifications

Product Specs

  • AHRI unit role: Outdoor
  • AHRI model/pattern: XH624E2S11
  • AHRI records represented: 80
  • AHRI equipment type: HP - Split System
  • AHRI refrigerant: R-454B
  • Verified catalog model: XH624E2S11
  • Verified product family: XH6 16 SEER2 Two-Stage Heat Pump
  • Verified catalog brand: Johnson Controls
  • Verified model: XH624E2S11
  • AHRI model/pattern: XH624E2S11
  • Product family: XH6 16 SEER2 Two-Stage Heat Pump
  • Nominal capacity: 2 ton
  • Nominal cooling capacity: 24,000 BTU nominal cooling capacity
  • Cooling efficiency: 16 SEER2
  • Heating efficiency: 8.0+ HSPF2
  • Compressor: two-stage scroll on 2-ton-and-larger models
  • Refrigerant: R-454B
  • Sound level: 76 dBA or lower
  • Controls: conventional
  • Warranty: standard 10-year parts and compressor warranty with registration
  • Official product page: https://www.york.com/residential-equipment/heating-and-cooling/split-system-heat-pumps/yh6_ds/yh6-16-seer2-two-stage-heat-pump
  • Technical guide: https://www.yorknow.com/pub/media/documentation/yh6_techguide.pdf

Useful troubleshooting details

  • Confirm the installed model and serial number, matched indoor or outdoor equipment, voltage, refrigerant, controls, and AHRI certificate before service or replacement planning.
  • Use the linked AHRI certificates to verify matched-system combinations, rebate conversations, and equipment eligibility before quoting replacement work.
  • Collect photos of the nameplate, equipment access, recent fault history, and comfort symptoms before dispatch or proposal planning.

Certification match

AHRI certificates

View All
ENERGY STAR certified HP - Split System

AHRI 217016737

AHRI 217016737 identifies a Mass Save qualified HP - Split System from Johnson Controls with outdoor unit XH624E2S11 and indoor unit JHE24B5AC2SS1.

ENERGY STAR certified HP - Split System

AHRI 217016803

AHRI 217016803 identifies a Mass Save qualified HP - Split System from Johnson Controls with outdoor unit XH624E2S11 and indoor unit CTF30B5ACS1+JMVT12BC2N1.

ENERGY STAR certified HP - Split System

AHRI 217016804

AHRI 217016804 identifies a Mass Save qualified HP - Split System from Johnson Controls with outdoor unit XH624E2S11 and indoor unit CTU30B5XCS1+JMVT12BC2N1+TXV.

ENERGY STAR certified HP - Split System

AHRI 217016805

AHRI 217016805 identifies a Mass Save qualified HP - Split System from Johnson Controls with outdoor unit XH624E2S11 and indoor unit CTF30B5ACS1+JMC12B2SN1.

ENERGY STAR certified HP - Split System

AHRI 217016806

AHRI 217016806 identifies a Mass Save qualified HP - Split System from Johnson Controls with outdoor unit XH624E2S11 and indoor unit CTU30B5XCS1+JMC12B2SN1+TXV.

ENERGY STAR certified HP - Split System

AHRI 217016833

AHRI 217016833 identifies a Mass Save qualified HP - Split System from Johnson Controls with outdoor unit XH624E2S11 and indoor unit CTF30B5ACS1+JME12B2SN1.

ENERGY STAR certified HP - Split System

AHRI 217016857

AHRI 217016857 identifies a Mass Save qualified HP - Split System from Johnson Controls with outdoor unit XH624E2S11 and indoor unit CTF30C5ACS1+JMET16CS2N1.

ENERGY STAR certified HP - Split System

AHRI 217016872

AHRI 217016872 identifies a Mass Save qualified HP - Split System from Johnson Controls with outdoor unit XH624E2S11 and indoor unit CTF30C5ACS1+JMET12CS2N1.

ENERGY STAR certified HP - Split System

AHRI 217016896

AHRI 217016896 identifies a Mass Save qualified HP - Split System from Johnson Controls with outdoor unit XH624E2S11 and indoor unit CTF30C5ACS1.

ENERGY STAR certified HP - Split System

AHRI 217016912

AHRI 217016912 identifies a Mass Save qualified HP - Split System from Johnson Controls with outdoor unit XH624E2S11 and indoor unit CTF30C5ACS1.

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Service planning

How GreenFlow handles XH624E2S11 requests

1

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

2

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

3

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

4

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

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