Identify the equipment
Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.
Ventilation
Product service snapshot
LG Dedicated Outdoor Air System (DOAS) includes the Rooftop DOAS option and provides fresh outdoor air indoors without sacrificing energy efficiency. This system is designed specifically for LG VRF systems and integrates seamlessly with LG VRF controls. It can be used in various applications like schools, offices, retail stores, hotels, and multi-family housing.
Service planning
Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.
Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.
Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.
GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.
Yes. GreenFlow can help collect the right details for LG Packaged DOAS (Dedicated Outdoor Air System) service requests, including the model, symptoms, equipment age, building type, access notes, photos, and timing.
Helpful symptoms include no heat, no cooling, weak airflow, error codes, leaks, short cycling, unusual noise, thermostat behavior, and whether the issue is urgent or planned maintenance.
Ventilation requests may come from homes, condos, multi-unit properties, offices, managed buildings, and light-commercial spaces depending on the equipment type and application.
Share the exact model and serial number if available, clear photos of the equipment and surrounding access area, current symptoms, recent maintenance history, and whether the request is repair, maintenance, or replacement planning.