Product troubleshooting

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Navien NCB-240/130H troubleshooting and error codes

These codes are matched from manufacturer documentation to this model's series or control platform. Keep checks visible and safe; do not open electrical, refrigerant, gas, combustion, or sealed equipment compartments.

Source-backed code set

39 matched codes

CodeMeaningSystem areaPriority
E001Heat exchanger overheatEquipment controlUrgent
E003Ignition failureCombustion / ventingUrgent
E004False flame detectionCombustion / ventingUrgent
E012Flame lossCombustion / ventingUrgent
E016Heat exchanger overheatEquipment controlUrgent
E030Exhaust overheatCombustion / ventingUrgent
E031Burner overheatCombustion / ventingUrgent
E046Abnormal operation: heat exchanger limit or thermistorTemperature / sensorService
E047Exhaust thermostat or thermistor open/shortCombustion / ventingUrgent
E060Abnormal operation: dual venturiCombustion / ventingUrgent
E109Abnormal operation: fan motorAirflow / fanService
E110Abnormal air pressure or exhaust blockageCombustion / ventingUrgent
E205Heating supply temperature sensorTemperature / sensorService
E218Heating return temperature sensorTemperature / sensorService
E278External supply sensor not detectedTemperature / sensorService
E279External return sensor not detectedTemperature / sensorService
E351Abnormal auto feeder valveWater flow / hydronicsService
E352High water pressureWater flow / hydronicsUrgent
E353Water pressure sensor issueTemperature / sensorUrgent
E407Domestic hot water outlet thermistor open or shortTemperature / sensorService
E421Cold water inlet thermistor open or shortTemperature / sensorService
E434Abnormal operation: water adjustment valveWater flow / hydronicsService
E439Abnormal operation: flow sensor or no domestic water flow detectedTemperature / sensorService
E441Domestic hot water inlet/outlet 2 sensor open or shortTemperature / sensorService
E445Abnormal operation: bypass mixing valveWater flow / hydronicsService
E515Abnormal operation: PCBControls / communicationUrgent
E517Abnormal operation: DIP switch settingControls / communicationService
E594Abnormal operation: EEPROMControls / communicationUrgent
E615Abnormal operation: input and memoryControls / communicationService
E736Abnormal operation: cascade communicationControls / communicationService
E740Abnormal operation: outdoor temperature sensorTemperature / sensorService
E761Pump aquastat not detectedTemperature / sensorService
E762Vent pipe not properly insertedCombustion / ventingUrgent
E773Improper gas type or gas connection detectedCombustion / ventingUrgent
E777Low water cutoff activatedWater flow / hydronicsService
E782Abnormal operation: front/main panel communicationControls / communicationService
E784Abnormal operation: zone controller communicationControls / communicationService
E786Improper front panel or panel connectionControls / communicationService
E788Incorrect gas type settingCombustion / ventingUrgent