Heat pump condensing unit

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Payne Heat pump condensing unit 37MARAQ24AA3

Payne Payne AHRI Outdoor - 37MARA Heat pump condensing unit Repair, maintenance, and replacement planning
Payne 37MARAQ24AA3 product image

Technical Specifications

Product Specs

  • AHRI unit role: Outdoor
  • AHRI model/pattern: 37MARAQ24AA3
  • AHRI records represented: 5
  • AHRI equipment type: Central HP
  • AHRI tonnage: 2
  • AHRI refrigerant: R-454B
  • Verified catalog model: 37MARAQ24AA3
  • Verified product family: 37MARA
  • Verified catalog brand: Carrier, Bryant, Payne
  • Catalog Model: 37MARAQ24AA3
  • Manufacturer Number: 37MARAQ24AA3
  • Catalog SKU: 1604089258241918
  • Catalog Brand: Carrier, Bryant, Payne
  • Product Family: 37MARA
  • Tonnage: 2
  • SEER2: 19-23.1
  • Refrigerant: R-454B
  • Approvals: ETL Listed; UL Listed
  • Brand: Carrier, Bryant, Payne
  • CFM: 2,237.9
  • Color: Gray
  • Compressor Type: Rotary
  • Condenser Motor HP: 2/25
  • Condenser Motor RPM: 810
  • Condenser Motor Speeds: 3
  • Condenser Motor Type: ECM (Electronically Commutated Motor)
  • Cooling Capacity: 24,000
  • Cooling Rated Capacity Btu/h: 24000
  • Country Of Origin: CHN
  • Cycle/Hertz: 60 Hz
  • EER: 14-18.2
  • EER2: 14
  • Energy Star Rated: YES
  • Heating Capacity: 25,000
  • Heating Capacity @ 5 Deg: 19600
  • Height: 31.89
  • Length: 16.14
  • Liquid Line Fitting Type: Flare
  • Liquid Line Size (OD): 3/8"
  • Maximum Overcurrent Protection (MOCP): 25
  • Maximum Piping Height: 82.02
  • Maximum Piping Length: 164.04
  • Number Of HVAC Zones: 1
  • OPT Code: 1P37MARAQ24AA3
  • Phase: Single
  • Prop 65: YES
  • Rated Current Amps (RCA): 1.69
  • Rated Load Amps (RLA): 4.15
  • Refrigerant Charge: 4.41
  • SEER: 23.1
  • Suction Line Fitting Type: Flare
  • Suction Line Size (OD): 5/8"
  • Tier: Performance
  • UPC: See Optical
  • Voltage: 208-230 VAC
  • Weight: 122.14
  • Width: 37.24

Useful troubleshooting details

  • Confirm the installed model and serial number, matched indoor or outdoor equipment, voltage, refrigerant, controls, and AHRI certificate before service or replacement planning.
  • Use the linked AHRI certificates to verify matched-system combinations, rebate conversations, and equipment eligibility before quoting replacement work.
  • Collect photos of the nameplate, equipment access, recent fault history, and comfort symptoms before dispatch or proposal planning.

Service planning

How GreenFlow handles 37MARAQ24AA3 requests

1

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

2

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

3

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

4

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

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