Schedule Service

Tankless water heater

Back to Rheem products

Rheem IKONIC SUPER HIGH EFFICIENCY CONDENSING TANKLESS GAS WATER HEATER WITH RECIRCULATING PUMP service and support

Schedule Service
Rheem Residential water heating Tankless water heater Repair, maintenance, and replacement planning
Rheem IKONIC SUPER HIGH EFFICIENCY CONDENSING TANKLESS GAS WATER HEATER WITH RECIRCULATING PUMP product image

Product service snapshot

Rheem IKONIC SUPER HIGH EFFICIENCY CONDENSING TANKLESS GAS WATER HEATER WITH RECIRCULATING PUMP service details

Rheem IKONIC SUPER HIGH EFFICIENCY CONDENSING TANKLESS GAS WATER HEATER WITH RECIRCULATING PUMP is a Rheem tankless water heater product family in the residential water heating catalog, used for model identification, diagnostics, maintenance, repair, and replacement planning.

  • Brand: Rheem
  • Model or series: Rheem IKONIC SUPER HIGH EFFICIENCY CONDENSING TANKLESS GAS WATER HEATER WITH RECIRCULATING PUMP
  • Equipment type: Tankless water heater
  • Product group: Residential water heating

Technical snapshot

Rheem IKONIC SUPER HIGH EFFICIENCY CONDENSING TANKLESS GAS WATER HEATER WITH RECIRCULATING PUMP technical snapshot

Product Specs

  • .96 UEF
  • ENERGY STAR® certified
  • Built-in recirculation pump
  • Built-in EcoNet® wi-fi
  • Save up to 36% in energy costs per year
  • Rheem Exclusive! Hot Start Programming™ eliminates cold water bursts for continuous hot water
  • Rheem Exclusive! Overheat Film Wrap shuts down the system if overheating occurs
  • Industry Best! 1/2" side to side clearance
  • Industry-leading warranty with full unit replacement coverage*
  • .96 UEF – ENERGY STAR® Rated
  • Save up to 33% per year in energy costs
  • Qualified for local utility rebates
  • SKU: RTGH-SR11i
  • Warranty Years: 15
  • Model: Rheem IKONIC® (SR Series) Super High Efficiency Condensing Tankless Gas Water Heater with Built-in Recirculation Pump & Wi-Fi
  • GPM: 11.2
  • Fuel: Natural Gas
  • WiFi Connectivity: Yes
  • Depth: 13.69"
  • Height: 28.56"
  • Brand: Rheem
  • Model or series: Rheem IKONIC SUPER HIGH EFFICIENCY CONDENSING TANKLESS GAS WATER HEATER WITH RECIRCULATING PUMP
  • Equipment type: Tankless water heater
  • Product group: Residential water heating
  • System role: Water-heating equipment for domestic or commercial hot-water loads
  • Application: Domestic or commercial hot-water applications when model capacity is appropriate
  • Compatibility check: Verify fuel type, venting, electrical requirements, capacity, controls, and installation clearances.
  • Verified source: rheem.com

Useful troubleshooting details

  • Confirm the exact Rheem model or SKU, serial number, equipment age, and installation location before scheduling service.
  • Share photos of the data plate, equipment cabinet, nearby controls, access area, and any visible leaks, ice, alerts, or error codes.
  • For water-heating equipment, note hot-water symptoms, temperature swings, pressure concerns, venting, condensate, scale, and maintenance history.
  • Imported official SKU example: RTGH-SR11i.

Service planning

How GreenFlow handles Rheem IKONIC SUPER HIGH EFFICIENCY CONDENSING TANKLESS GAS WATER HEATER WITH RECIRCULATING PUMP requests

1

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

2

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

3

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

4

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

Rheem IKONIC SUPER HIGH EFFICIENCY CONDENSING TANKLESS GAS WATER HEATER WITH RECIRCULATING PUMP service questions

Can GreenFlow help with Rheem Rheem IKONIC SUPER HIGH EFFICIENCY CONDENSING TANKLESS GAS WATER HEATER WITH RECIRCULATING PUMP service requests?

Yes. GreenFlow can help collect the right details for Rheem Rheem IKONIC SUPER HIGH EFFICIENCY CONDENSING TANKLESS GAS WATER HEATER WITH RECIRCULATING PUMP service requests, including the model, symptoms, equipment age, building type, access notes, photos, and timing.

What symptoms should I mention for Rheem IKONIC SUPER HIGH EFFICIENCY CONDENSING TANKLESS GAS WATER HEATER WITH RECIRCULATING PUMP?

Helpful symptoms include no heat, no cooling, weak airflow, error codes, leaks, short cycling, unusual noise, thermostat behavior, and whether the issue is urgent or planned maintenance.

Is Rheem IKONIC SUPER HIGH EFFICIENCY CONDENSING TANKLESS GAS WATER HEATER WITH RECIRCULATING PUMP used for residential or commercial properties?

Tankless water heater requests may come from homes, condos, multi-unit properties, offices, managed buildings, and light-commercial spaces depending on the equipment type and application.

What helps schedule Rheem IKONIC SUPER HIGH EFFICIENCY CONDENSING TANKLESS GAS WATER HEATER WITH RECIRCULATING PUMP service faster?

Share the exact model and serial number if available, clear photos of the equipment and surrounding access area, current symptoms, recent maintenance history, and whether the request is repair, maintenance, or replacement planning.