Heat pump

Tempstar Heat pump N5H5S Performance 16 Heat Pump

Schedule Service Check Availability

Tempstar Residential HVAC Heat pump Repair, maintenance, and replacement planning

Technical Specifications

Product Specs

Brand: Tempstar
Official model: N5H5S
Official product name: Performance 16 Heat Pump
Equipment type: Heat pump
Product group: Residential HVAC
Cooling Efficiency: Up to 16 SEER2
Heating Efficiency: Up to 7.8 HSPF2
Sound: Sound as low as 70 decibels
10-Year Parts Limited Warranty±:
U.S. Environmental Protection Agency voluntary program that helps protect climate through energy efficiency:
Single-stage scroll compressor
Single-speed fan motor
System protecting high- and low-pressure switches and filter drier
Durable, protective inlet grille panels allow easy coil cleaning
Model or series: N5H5S Performance 16 Heat Pump
System role: Heat pump equipment for heating and cooling
Application: Residential, light-commercial, or managed-property comfort applications
Compatibility check: Match with compatible indoor unit, coil or air handler, controls, refrigerant, voltage, and capacity.
Verified source: tempstar.com

Useful troubleshooting details

Confirm the outdoor heat pump model, serial number, matched indoor equipment, auxiliary heat setup, thermostat or communicating control, refrigerant, voltage, and capacity.
Share no-heat, no-cooling, outdoor icing, defrost behavior, short cycling, weak airflow, control alerts, or unusual noise.
For upgrade planning, note whether the project involves ducted, ductless, hybrid, cold-climate, or fossil-fuel-to-heat-pump options.

Service planning

How GreenFlow handles N5H5S Performance 16 Heat Pump requests

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

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Our Happy Customers

Jahangir R.

They were very organized to communicate and be on time to come to look at my air condition to fix it.

Neal V.

In an industry that often fraught with contractors taking advantage of homeowners, Andrey was honest with his assessment and willing to install a product acquired elsewhere (most want that margin themselves), patiently answered my questions (I’m an engineer so like to understand what’s happening), and proactively offered practical...

Sharad W.

Green Flow and the people who work there are terrific. Vlad and Andre are excellent. Andre was very helpful. He was punctual, respectful, efficient and knowledgeable. He did not try to sell me something I didn’t need ( as others have done before). I was charged $99 which...

Ray

Just had a service call because my tankless water heater stopped working with E110 code. Andrey located the root cause real quick and fixed the issue within half an hour, also gave reasonable recommendations for further maintenance.

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