What this code means
The Trane variable-speed alert table identifies EEV OPEN ERR when the outdoor EEV appears migrated open and superheat is not at the desired set point.
Safe checks
- Confirm the thermostat is on, set correctly, and calling for heating or cooling.
- Check the air filter and visible return-air path for obvious airflow restrictions.
- Look around the outdoor unit for leaves, snow, ice, or other visible obstructions without opening the cabinet.
- Take photos of the thermostat, outdoor unit, nameplate, and any visible flash pattern before scheduling service.
First step
Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service.
Frequently asked questions
What does Alert 164.02 mean on a Trane 4TWV8X60A1?
The Trane variable-speed alert table identifies EEV OPEN ERR when the outdoor EEV appears migrated open and superheat is not at the desired set point.
What should I safely check before scheduling service?
Use only the visible, non-invasive checks listed on this page. Do not open equipment panels.
When should GreenFlow handle this code?
Call GreenFlow if the code repeats, the system is locked out, heating or cooling is not restored, there is ice buildup, electrical odor, unusual noise, or any issue involving pressure switches, sensors, wiring, refrigerant, reversing-valve operation, or warranty coverage.