Safe visible checks
- Thermostat display and settings
- Filter condition and return-air path
- Visible outdoor-unit obstruction
- Photos of the code, unit, and nameplate
Product troubleshooting
Use this table to identify what the visible code may mean and what information to share when scheduling service. Keep checks simple and visible; do not open electrical, refrigerant, gas, or sealed equipment compartments.
Error-code table
| Code | Meaning | System area | Safe first step | Action |
|---|---|---|---|---|
| E3 | Coil temperature sensor error | Outdoor coil sensor | Document the flash pattern, check thermostat, filter, and visible outdoor-unit obstruction status, and schedule service if the condition remains. | View details |
| E7 | Ambient temperature sensor error | Outdoor ambient sensor | Document the flash pattern, check thermostat, filter, and visible outdoor-unit obstruction status, and schedule service if the condition remains. | View details |
| E8 | Exhaust temperature sensor error | Compressor discharge sensor | Document the flash pattern, check thermostat, filter, and visible outdoor-unit obstruction status, and schedule service if the condition remains. | View details |
| E9 | IPM or compressor driving control error | Compressor drive | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| EA | Current sampling error | Outdoor control board | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| EB | Main PCB and operating board communication failure | Outdoor communication | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| EC | Outdoor main PCB and operating PCB communication failure | Outdoor communication | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| EE | EEPROM error | Outdoor control board | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| EF | DC fan motor failure | Outdoor fan motor | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| P0 | IPM module protection | Compressor drive protection | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| P1 | Over-voltage or under-voltage protection | Supply voltage | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| P4 | Exhaust pipe over-temperature protection | Compressor discharge temperature | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| P5 | Subcooling protection in cooling | Refrigerant circuit protection | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| P6 | Overheating protection in cooling | Refrigerant circuit protection | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| P7 | Overheating protection in heating | Refrigerant circuit protection | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| P8 | Outdoor over-temperature or under-temperature protection | Outdoor temperature protection | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| P9 | Compressor drive or load abnormal | Compressor drive | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| F5 | PFC protection | Power factor correction circuit | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| F6 | Compressor phase or anti-phase protection | Compressor phase protection | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| F7 | IPM over-temperature protection | Compressor drive temperature | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| F8 | 4-way valve reversing error | Reversing valve | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| FA | Phase-current test circuit error | Compressor current sensing | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| H1 | High pressure switch error | Pressure safety circuit | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| H2 | Low pressure switch error | Pressure safety circuit | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| H3 | High pressure sensor error | Pressure sensor | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| H4 | Low pressure sensor error | Pressure sensor | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
No matching error codes found.
Safety note
These pages are meant to help document the issue, not replace diagnosis. GreenFlow should handle pressure-switch, electrical, refrigerant, lockout, recurring, and warranty-related conditions.
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