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Heat pump condensing unit

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Trane Heat pump condensing unit DXHG0247

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Trane Trane AHRI Outdoor - Axiom Horizontal/Vertical Water Source Heat Pump Heat pump condensing unit Repair, maintenance, and replacement planning
Trane DXHG0247 product image

Technical Specifications

Product Specs

  • AHRI unit role: Outdoor
  • AHRI model/pattern: DXHG0247
  • AHRI records represented: 1
  • AHRI equipment type: Ground Water | Ground Loop | WLHP
  • AHRI tonnage: 2.2916666666666665 | 2.158333333333333 | 2.058333333333333
  • Verified catalog model: DXHG0247
  • Verified product family: Axiom Horizontal/Vertical Water Source Heat Pump
  • Verified catalog brand: Trane
  • Verified model family: DXH
  • AHRI model/pattern: DXHG0247
  • Base catalog model/pattern: DXHG0247
  • Application: commercial horizontal or vertical water-source heat pump
  • Nominal capacity: 2 ton
  • Refrigerant: R-454B
  • Official product page: https://www.trane.com/commercial/north-america/us/en/products-systems/packaged-units-and-split-systems/water-source-heat-pumps/high-ef-horizontal-vertical-wshp.html
  • Official technical documentation: https://www.trane.com/content/dam/Trane/Commercial/global/products-systems/equipment/unitary/water-source-heat-pumps/high-efficiency-h-v-wshp-1-1-2-to-6-tons/WSHP-PRC018Q-EN_03012023.pdf
  • Configuration: horizontal/vertical WSHP cabinet family

Useful troubleshooting details

  • Confirm the installed model and serial number, matched indoor or outdoor equipment, voltage, refrigerant, controls, and AHRI certificate before service or replacement planning.
  • Use the linked AHRI certificates to verify matched-system combinations, rebate conversations, and equipment eligibility before quoting replacement work.
  • Collect photos of the nameplate, equipment access, recent fault history, and comfort symptoms before dispatch or proposal planning.

Troubleshooting

Troubleshooting and error codes

View error codes

Certification match

AHRI certificates

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Eligible Ground Water | Ground Loop | WLHP

AHRI 211594265

AHRI 211594265 identifies a Mass Save qualified Ground Water | Ground Loop | WLHP from TRANE with outdoor unit DXHG0247.

Service planning

How GreenFlow handles DXHG0247 requests

1

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

2

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

3

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

4

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

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Our Happy Customers

Anna G.

They quickly identified the issue with the heating system and fixed it efficiently. He explained everything clearly and made sure I understood what was going on. Very professional and reliable, extremely satisfied with the service.

Randy J.

Thanks to Andrey for an amazingly quick response to my request for a service call. He diagnosed and fixed my issue within 24 hours of my asking for help. Excellent service. Thanks.

Michele Z.

Andrey was professional, prompt, smart, thorough and exceedingly pleasant. We are likely switching our current HVAC company to Green Flow.

Melissa S.

The repair person came quickly and was super efficient and polite, and showed me what to do next time. He gave my dog a quick pay and was off again.

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