Safe visible checks
- Thermostat display and settings
- Filter condition and return-air path
- Visible outdoor-unit obstruction
- Photos of the code, unit, and nameplate
Product troubleshooting
Use this table to identify what the visible code may mean and what information to share when scheduling service. Keep checks simple and visible; do not open electrical, refrigerant, gas, or sealed equipment compartments.
Error-code table
| Code | Meaning | System area | Safe first step | Action |
|---|---|---|---|---|
| MCB 2 Flash | Active sensor communication error | Refrigerant mitigation control board | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| MCB 3 Flash | Active refrigerant leak or sensor-failure alarm | Refrigerant mitigation control board | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| MCB 4 Flash | Past refrigerant detected alarm | Refrigerant mitigation control board | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| MCB 5 Flash | Past sensor communication error | Refrigerant mitigation control board | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| MCB 6 Flash | Past sensor error | Refrigerant mitigation control board | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| MCB 7 Flash | Past sensor communication or sensor error | Refrigerant mitigation control board | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| MCB Amber Fast Blink | CAN communication lost | Refrigerant mitigation control board | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| Red 2 Flash | Equipment missing, mismatch, or configuration issue | Air handler control | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| Red 3 Flash | Blower issue | Blower and airflow | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| Red 4 Flash | EEV issue | Electronic expansion valve | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| Red 5 Flash | Sensor issue | Air handler sensors | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| Red 6 Flash | Indoor heat issue | Electric heat configuration | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| Red 7 Flash | External switch | External switch circuit | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| Red 8 Flash | Condensate issue | Condensate safety | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| Red 9 Flash | Frost issue | Frost protection | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
No matching error codes found.
Safety note
These pages are meant to help document the issue, not replace diagnosis. GreenFlow should handle pressure-switch, electrical, refrigerant, lockout, recurring, and warranty-related conditions.
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