Safe visible checks
- Thermostat display and settings
- Filter condition and return-air path
- Visible outdoor-unit obstruction
- Photos of the code, unit, and nameplate
Product troubleshooting
Use this table to identify what the visible code may mean and what information to share when scheduling service. Keep checks simple and visible; do not open electrical, refrigerant, gas, or sealed equipment compartments.
Error-code table
| Code | Meaning | System area | Safe first step | Action |
|---|---|---|---|---|
| Flashing Slow | Normal - no call for heat | Integrated furnace control | Document the flash pattern, check thermostat, filter, and visible outdoor-unit obstruction status, and schedule service if the condition remains. | View details |
| Flashing Fast | Normal - call for heat | Integrated furnace control | Document the flash pattern, check thermostat, filter, and visible outdoor-unit obstruction status, and schedule service if the condition remains. | View details |
| Continuous ON | Replace IFC | Integrated furnace control | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| Continuous OFF | Check power | Integrated furnace control power | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| 2 Flashes | System lockout | Ignition and operating lockout | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| 3 Flashes | Draft pressure error | Draft pressure circuit | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| 4 Flashes | Open high-limit device | High-limit safety circuit | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| 5 Flashes | Flame sensed when no flame should be present | Flame sensing | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| 6 Flashes | 115 volt AC power reversed or poor grounding | Power and grounding | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| 7 Flashes | Gas valve circuit error | Gas valve circuit | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| 8 Flashes | Low flame sense signal | Flame sensing | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| 9 Flashes | Ignitor circuit or line-neutral/common voltage issue | Ignitor and grounding circuit | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
No matching error codes found.
Safety note
These pages are meant to help document the issue, not replace diagnosis. GreenFlow should handle pressure-switch, electrical, refrigerant, lockout, recurring, and warranty-related conditions.
Popular cities
Try another nearby city or contact GreenFlow to confirm service availability.