Safe visible checks
- Thermostat display and settings
- Filter condition and return-air path
- Visible outdoor-unit obstruction
- Photos of the code, unit, and nameplate
Product troubleshooting
Back to Trane WHK048AW**(B,E,G)***4
Use this table to identify what the visible code may mean and what information to share when scheduling service. Keep checks simple and visible; do not open electrical, refrigerant, gas, or sealed equipment compartments.
Error-code table
| Code | Meaning | System area | Safe first step | Action |
|---|---|---|---|---|
| RTRM LED2 1 Blink | Emergency stop open during test mode | ReliaTel RTRM controls | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| RTRM LED2 2 Flashes | ReliaTel diagnostic present | ReliaTel RTRM controls | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| Service output ON | Clogged filter switch active | ReliaTel service output | Document the flash pattern, check thermostat, filter, and visible outdoor-unit obstruction status, and schedule service if the condition remains. | View details |
| Service output Pulsing | Fan, freeze, smoke, or condensate diagnostic | ReliaTel service output | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| Cooling output Pulsing | Cooling circuit or pressure diagnostic | ReliaTel cooling output | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| Heat output Pulsing | Heat or gas-heat diagnostic | ReliaTel heating output | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| Heat + Cool | Heat-pump sensor, defrost, phase, smoke, Frostat, or communication diagnostic | ReliaTel simultaneous fail codes | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| Cool + Service | Static pressure transducer diagnostic | ReliaTel VAV/static pressure controls | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
| Heat + Cool + Service | High duct static pressure trip or transducer ground issue | ReliaTel VAV/static pressure controls | Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. | View details |
No matching error codes found.
Safety note
These pages are meant to help document the issue, not replace diagnosis. GreenFlow should handle pressure-switch, electrical, refrigerant, lockout, recurring, and warranty-related conditions.
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Try another nearby city or contact GreenFlow to confirm service availability.