Product troubleshooting

Back to Trane WHK210A(3,4,W)**0***2

Trane WHK210A(3,4,W)**0***2 troubleshooting and error codes

Use this table to identify what the visible code may mean and what information to share when scheduling service. Keep checks simple and visible; do not open electrical, refrigerant, gas, or sealed equipment compartments.

Error-code table

Search codes for WHK210A(3,4,W)**0***2

Code Meaning System area Safe first step Action
RTRM LED2 1 Blink Emergency stop open during test mode ReliaTel RTRM controls Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. View details
RTRM LED2 2 Flashes ReliaTel diagnostic present ReliaTel RTRM controls Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. View details
Service output ON Clogged filter switch active ReliaTel service output Document the flash pattern, check thermostat, filter, and visible outdoor-unit obstruction status, and schedule service if the condition remains. View details
Service output Pulsing Fan, freeze, smoke, or condensate diagnostic ReliaTel service output Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. View details
Cooling output Pulsing Cooling circuit or pressure diagnostic ReliaTel cooling output Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. View details
Heat output Pulsing Heat or gas-heat diagnostic ReliaTel heating output Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. View details
Heat + Cool Heat-pump sensor, defrost, phase, smoke, Frostat, or communication diagnostic ReliaTel simultaneous fail codes Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. View details
Cool + Service Static pressure transducer diagnostic ReliaTel VAV/static pressure controls Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. View details
Heat + Cool + Service High duct static pressure trip or transducer ground issue ReliaTel VAV/static pressure controls Record the flash pattern, avoid repeated reset attempts, and schedule GreenFlow service. View details

Safety note

What is safe to check before service

These pages are meant to help document the issue, not replace diagnosis. GreenFlow should handle pressure-switch, electrical, refrigerant, lockout, recurring, and warranty-related conditions.

Safe visible checks

  • Thermostat display and settings
  • Filter condition and return-air path
  • Visible outdoor-unit obstruction
  • Photos of the code, unit, and nameplate

Stop and call

  • Repeated lockouts or recurring faults
  • Pressure-switch or sensor faults
  • Electrical odor, unusual noise, or ice buildup
  • Any sealed cabinet, refrigerant, gas, or warranty issue

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