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Heat pump condensing unit

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Heil Heat pump condensing unit D5CUHAH24AAK

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Heil Heil AHRI Outdoor - QuietComfort Compact Crossover Heat Pump Heat pump condensing unit Repair, maintenance, and replacement planning
Heil D5CUHAH24AAK product image

Technical Specifications

Product Specs

  • AHRI unit role: Outdoor
  • AHRI model/pattern: D5CUHAH24AAK+TIC2025-0016
  • AHRI records represented: 501
  • AHRI equipment type: Central HP
  • AHRI tonnage: 1.9666666666666666
  • AHRI refrigerant: R-454B
  • Verified catalog model: D5CUHAH24AAK+TIC2025-0016
  • Verified product family: QuietComfort Compact Crossover Heat Pump
  • Verified catalog brand: Heil
  • Verified model family: D5CUHAH
  • AHRI model/pattern: D5CUHAH24AAK+TIC2025-0016
  • Nominal capacity: 2 ton
  • Nominal cooling capacity: 24,000 BTU nominal cooling capacity
  • Cooling efficiency: up to 19 SEER2
  • Heating efficiency: up to 10.8 HSPF2
  • Compressor: variable-speed compact crossover
  • Refrigerant: R-454B
  • Sound level: as low as quiet performance
  • Capacity range: 2-5 tons within the official family
  • Official product page: https://www.heil-hvac.com/en/us/products/crossover-solutions/d5cuha

Useful troubleshooting details

  • Confirm the installed model and serial number, matched indoor or outdoor equipment, voltage, refrigerant, controls, and AHRI certificate before service or replacement planning.
  • Use the linked AHRI certificates to verify matched-system combinations, rebate conversations, and equipment eligibility before quoting replacement work.
  • Collect photos of the nameplate, equipment access, recent fault history, and comfort symptoms before dispatch or proposal planning.

Certification match

AHRI certificates

View All
Eligible Central HP <5.4 tons

AHRI 217632824

AHRI 217632824 identifies a Mass Save qualified Central HP <5.4 tons from HEIL with outdoor unit D5CUHAH24AAK+TIC2025-0016 and indoor unit FTMA5X24L0B*.
Eligible Central HP <5.4 tons

AHRI 217632835

AHRI 217632835 identifies a Mass Save qualified Central HP <5.4 tons from HEIL with outdoor unit D5CUHAH24AAK+TIC2025-0016 and indoor unit EA*5X24M14A*.
Eligible Central HP <5.4 tons

AHRI 217632846

AHRI 217632846 identifies a Mass Save qualified Central HP <5.4 tons from HEIL with outdoor unit D5CUHAH24AAK+TIC2025-0016 and indoor unit EA*5X24M14A*.
Eligible Central HP <5.4 tons

AHRI 217632868

AHRI 217632868 identifies a Mass Save qualified Central HP <5.4 tons from HEIL with outdoor unit D5CUHAH24AAK+TIC2025-0016 and indoor unit EA*5X24M14A*.
Eligible Central HP <5.4 tons

AHRI 217632877

AHRI 217632877 identifies a Mass Save qualified Central HP <5.4 tons from HEIL with outdoor unit D5CUHAH24AAK+TIC2025-0016 and indoor unit EA*5X24M14A*.
Eligible Central HP <5.4 tons

AHRI 217632886

AHRI 217632886 identifies a Mass Save qualified Central HP <5.4 tons from HEIL with outdoor unit D5CUHAH24AAK+TIC2025-0016 and indoor unit EA*5X24M14A*.
Eligible Central HP <5.4 tons

AHRI 217632897

AHRI 217632897 identifies a Mass Save qualified Central HP <5.4 tons from HEIL with outdoor unit D5CUHAH24AAK+TIC2025-0016 and indoor unit EA*5X24M14A*.
Eligible Central HP <5.4 tons

AHRI 217632906

AHRI 217632906 identifies a Mass Save qualified Central HP <5.4 tons from HEIL with outdoor unit D5CUHAH24AAK+TIC2025-0016 and indoor unit EA*5X24M17A*.
Eligible Central HP <5.4 tons

AHRI 217632917

AHRI 217632917 identifies a Mass Save qualified Central HP <5.4 tons from HEIL with outdoor unit D5CUHAH24AAK+TIC2025-0016 and indoor unit EA*5X24M17A*.
Eligible Central HP <5.4 tons

AHRI 217632926

AHRI 217632926 identifies a Mass Save qualified Central HP <5.4 tons from HEIL with outdoor unit D5CUHAH24AAK+TIC2025-0016 and indoor unit EA*5X24M17A*.
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Service planning

How GreenFlow handles D5CUHAH24AAK requests

1

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

2

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

3

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

4

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

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Jack B.

Andrey always does a great job.

Randy J.

Thanks to Andrey for an amazingly quick response to my request for a service call. He diagnosed and fixed my issue within 24 hours of my asking for help. Excellent service. Thanks.

Dev W.

I had a breakdown of my cooling system and Hanna at Green Flow responded to my request right away. They scheduled me same day. The team at Green Flow was easy to communicate with over phone and text. They kept me updated on delays on arrival of the...

Ray

Just had a service call because my tankless water heater stopped working with E110 code. Andrey located the root cause real quick and fixed the issue within half an hour, also gave reasonable recommendations for further maintenance.

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