Heat pump condensing unit

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Heil Heat pump condensing unit N5H5S24KAAA*

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Heil Heil AHRI Outdoor - Performance 16 Heat Pump Heat pump condensing unit Repair, maintenance, and replacement planning

Technical Specifications

Product Specs

AHRI unit role: Outdoor
AHRI model/pattern: N5H5S24*K*AAA*
AHRI records represented: 187
AHRI equipment type: HP - Split System
AHRI refrigerant: R-454B
Verified catalog model: N5H5S24*K*AAA*
Verified product family: Performance 16 Heat Pump
Verified catalog brand: Heil
Verified model family: N5H5S
AHRI model/pattern: N5H5S24*K*AAA*
Nominal capacity: 2 ton
Nominal cooling capacity: 24,000 BTU nominal cooling capacity
Cooling efficiency: up to 16 SEER2
Heating efficiency: up to 7.8 HSPF2
Compressor: single-stage scroll
Refrigerant: R-454B
Sound level: as low as 70 dBA
Capacity range: 1.5-5 tons within the official family
Official product page: https://www.heil-hvac.com/en/us/products/heat-pumps/performance-heat-pump-n5h5s

Useful troubleshooting details

Confirm the installed model and serial number, matched indoor or outdoor equipment, voltage, refrigerant, controls, and AHRI certificate before service or replacement planning.
Use the linked AHRI certificates to verify matched-system combinations, rebate conversations, and equipment eligibility before quoting replacement work.
Collect photos of the nameplate, equipment access, recent fault history, and comfort symptoms before dispatch or proposal planning.

Service planning

How GreenFlow handles N5H5S24KAAA* requests

1

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

2

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

3

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

4

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

Additional Services

Heat Pump Installation

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Our Happy Customers

John F.

I needed 2 new AC units and decided to go with high efficiency heat pumps. I chose Greenflow because of the equipment they offered, and the price (2nd lowest quote and much cheaper than the average of all quote we received). Their technicians were very detail oriented and...

Randy J.

Thanks to Andrey for an amazingly quick response to my request for a service call. He diagnosed and fixed my issue within 24 hours of my asking for help. Excellent service. Thanks.

Melissa S.

The repair person came quickly and was super efficient and polite, and showed me what to do next time. He gave my dog a quick pay and was off again.

Michael C.

always available, easy to get a hold of, as a property manager I get lots no heat emergency, usually get to it same day or next day